Used Dodge Journey for Sale in Frankfort, KY

As a out-of-state student attending Kentucky State University, it was important to me to find a clean, reliable place to get any service needed on my vehicle. The individuals of Neil Huffman Chevrolet, Buick and GMC were attentive, respective, and professional. I came in for an oil change and my service was completed in a timely manner. I will most definitely return in the future!

Service was very good. Facilities were clean and comfortable. Staff were courtes and knowledgable. I will contine to utilize this facility for future maintenance of my vehicle.

I was looking at Journeys for a few months and I recently upgrade from a 2014 Chevy Cruze to a 2015 Dodge Journey RT. I'm in love with it. It's probably the best decision I have ever made. Yes I'm aware I only got a year newer vehicle than the one I had but my options were slim with price ranges. I wanted a 2016 or 2017 dodge journey but the price was to high and I was upside down on my Cruze. (Only had my Cruze 2 years on loan) Journey drives so smooth. And i love the interior design. This SUV is underrated by the critics. I think they should reevaluate it. It's a nice budget friendly Mid sized SUV and I love it. The gas mileage hasnt even been that bad either. Cant wait to take it to Florida.

We were beyond impressed with the customer service at this dealership. We had an issue with our financing, and instead of turning us away, they sent us home with the car so it could not be "bought out from under us" while they figured out the issue. The following day, the finance manager and the salesman (Warren) both followed up with me to inform me of what they were doing to solve the issue. Once the issue was solved and we came back in to start negotiating, the salesman was NOT pushy or demanding which was a refreshing change from other dealerships we have dealt with. They were also very kind and patient in dealing with us while my 4 year-old competed for their attention. Warren listened to our concerns, took notes, and got to work immediately trying to address and overcome our concerns. When it had reached the point where he couldn't do any more, he got the sales director, Bryan, involved instead of just expecting us to accept a deal we weren't happy with. Bryan went ABOVE and BEYOND anything I would have expected. My husband was ready to not make the deal, but Bryan brought him back from a "no" to a "yes" without any pressure and without asking him to come away from the terms he was asking for. Once the deal was made, the paperwork was processed very quickly, and they even filled our tank up before we left the lot. I will surely be going back to them if I ever have the need for another car. And, I recommend anyone who is tired of dealing with pushy salesmen who seem to just be in it to make a buck to definitely check out this dealership. They seemed legitimately concerned with making us happy and not just selling us any old car! I am a very demanding consumer, and I always cross my t's and dot my i's before I ever even step foot onto a car lot. They not only welcomed my questions and concerns, but helped me grow my confidence in the decision we were making by explaining all of the "behind the scenes" reasons for the negotiations they were able to flex on as well as those that they weren't. Their transparency, honesty, and patience make them an A+ dealership in my book!

Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.

Our experience at Chrysler of Lawrenceburg was a very good one. We dealt with Savanna and her sales manager, Joey. We originally stopped in there to just test drive a Yukon Denali but not in any hurry to purchase anything. We ended up purchasing a 2012 Lincoln Navigator and absolutely love it. I hated the thought of starting the whole vehicle shopping/purchase experience because it has never been a fun experience with all the price negotiating, etc. But, we were very impressed with the professionalism and courteous treatment we were given from Savanna and Joey. We couldn't have asked for a more pleasant car buying experience. Joey was very upfront about what he could do and couldn't do (as far as pricing). He did everything he could to get us into the SUV we wanted and we appreciate that. I would highly recommend this dealership to anyone who wants to purchase a vehicle at a good price and be treated with the utmost professionalism. This is an honest review because we have no ties to the dealership and no relatives or friends that work there. Thanks Savanna and Joey.

Cant wait to use it for uber n Lyft it has alot space n storage n taking my mom in it when we go to town🤗🤗

Thanks Obrien Ford and my salesman help me out to the sale process. I like Obrien Ford Thanks Jorge!!!!

It meets all my need. Very spacious and comfortable . Extremely excited with the truck. Family will be comfortable in the vehicle and ready for a road trip.

I know of no one who enjoys the car buying experience, myself included, but this was a different experience all together. I had the good fortune of meeting Frank about 4 weeks prior when we were looking for a Ram 2500. We took the information he provided and continued on with our research finally deciding that we didn???t really need that much truck. Fast forward to this last Wednesday when I stopped by to see about the new 2019 Ram 1500 that I had been watching reviews on. I found Frank walking to his own Ram 1500 and reintroduced myself. After we caught up a bit, I laid out exactly what I was looking for in a new truck. I figured since this is a large purchase, I???ll outfit it with ALL the features that I (my bride) could ever expect. He looked on his lot, then on other dealers lots and we finally came up with exactly what we wanted. He was able to research and offer every rebate or incentive available. Who knew there was an incentive for owning a farm or purchasing a certain brand of tractor in the past? We ended up getting the best price and I gave 4 other dealerships a shot at it. Came back on Friday to sign the paperwork and finish up. Frank will say he???s not a salesman, of course he is that???s how he makes a living, he???s simply the most pleasant type of salesman I???ve ever experienced while buying a car. No pressure and very helpful.

2nd Journey we have owned. Loved the first one, but this one came with a third row of seats! Just in time to pick up my family from the airport!

very good car and value. it has some great storage options. very comfortable. Excellent gas mileage. when using satellite radio it lets you know when there is favorite artist or song on any station.

Went there after going to multiple other dealers. Having 230 plus vehicles, we actually felt like we had options. Once we got there we where given time to actually walk around and look. WE found the perfect car for us and financing was very simple and quick. WE left there in a matter of 1 hour and 30 minutes.

I like this car alot. My parents bought it new. And. I bought it from them. Never had a problem out of this car. I will miss this car

I normally don't leave reviews, good or bad, but this is an exception. I have bought quite a few cars in my day and this is by far the best experience I've ever had. Tony DeJesus was an absolute pleasure to deal with and I would and will recommend anyone I know to go through him to get a deal done. I know I will always give him a call when it's time to start looking again. Great job Tony and great job Don Franklin Mitsubishi for the outstanding buying experience! Chris

Although the car has 3rd row seating and comes with some updates from the end of this current decade, the car itself seems like it will face many car servicing. From the Bluetooth not connecting properly, USB ports not charging, loud engine noise and car acceleration issues. Very disappointing.

BILL BOOTH WAS AT MY CAR BEFORE I COULD GET OUT. HE WAS POLITE, CONSIDERATE AND VERY KNOWLEDGEABLE ABOUT TOYOTAS. HE NEVER PRESSURED BUT WAS ALWAYS QUICK TO ANSWER OUR QUESTIONS. HIGHLY RECOMMEND HIM TO ANYONE BUYING AT GREEN'S TOYOTA. THE MANAGER AND STAFF AT GREEN'S TOYOTA TREATED US WITH RESPECT AND PROVIDED A SERVICE THAT WAS NOT EXPECTED AND WAS UNBELIEVABLE AFTER SOME CONFUSION CAUSED US TO WAIT FOR SERVICE THAT DIDN'T HAPPEN. WE WE MORE THAN COMPENSATED FOR OUR INCONVENIENCE. WE HAVE GREAT RESPECT FOR THE STAFF AT GREEN'S TOYOTA AND WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE AND BE SURE AND ASK FOR BILL BOOTH.

My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.

I am giving Sutherland Chevrolet 5 Stars - because from my experience when it comes to buying a car they really are as good as it gets.... Early on in our car shopping we knew we wanted an SUV with third row and bucket seats in the middle....  After consideration between the Buick Enclave and GMC Acadia we decided on the Buick Enclave....  We literally searched the internet and car dealerships across Kentucky, where I could almost write a book about how people should NOT sell cars.  But in the search across Kentucky I found Sutherland Chevrolet and literally one of the best sales professionals I have EVER come in contact with!!! Kevin Balancier (sales) listened to everything that I wanted, he had the car warmed up and ready for a test drive when I got there (a beautiful Buick Enclave AWD).  When we discussed price however I just couldn't extend my budget to feel comfortable spending the money for the Enclave....  Guess what Kevin listened!!!  He again took into consideration everything that I wanted, everything that I needed and where I WANTED to be with price in a vehicle - not where I could be....  Kevin is the ONLY sales professional that I spoke to in the entire state that recommended I take a look at the Chevy Traverse....  He wasn't pushy at all, but just recommended that I take a look at them.  So I did, and guess what I really liked it.  I liked the price even more!  After a great deal of research and comparing the Traverse to the Enclave I was even more impressed by Kevin and his attention to detail and just how much he listened to what I REALLY was looking for. General Sales Manager, Shawn Bihl and Finance Manager, Gerry Jenkins continued our great experience with Sutherland Chevrolet. Again I cannot say enough positive things....  Lets face it car shopping is not a fun filled adventure, but I really do believe that with Kevin, Shawn and Gerry your sales experience will be as good as it gets!!!!

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.

We were on a trip and were over three hundred miles from home when my 2014 Jeep Wrangler developed a sudden and ominous knocking in the drive train. It was a Sunday afternoon, we were tired, we had two hot and tired dogs with us. I found Glenns Freedom via google and went there. We taxied to a motel leaving the jeep there . Monday morning we were there at opening. I explained our predicament. We were escorted to a comfortable waiting area (dogs and all) given fresh coffee and told that they would do everything in their power to get us back on the road. It only took about three hours to fix the problem. We made it home thankful for the quick and friendly service we received. Then my wife discovered that she had misplaced a set of keys. Thinking they might have been left there I placed a call and asked. No less than three people took at least an hour out of their day to search the waiting area and restrooms. I received a call telling me this and a promise that I would be contacted if they were later found. I then received another call from the maintenance manager who had also looked and also promised to call if they were located. I have never in all my life dealt with a friendlier, kinder, more helpful business.

This car was exactly what we were looking for in a mid size suv...Plus!it even has built in coolers! the fact that the seats fold flat into cargo space made it perfect!

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

A city girl moving on from an Audi. Never thought I would land here, but so glad I did! Sleek sexy appearance with superior comfort and safety on the highways and city streets. Love it!

This vehicle has a very smooth ride. It drives very nice and is very reliable for myself and my family. This is one of the best vehicles I have ever owned and / or driven.

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

This vehicle is everything my family was looking for. It has 3rd row seats- a must for a family of 5. It's very roomy, and very comfortable. Has all the extra outlets (USB and DC ports). My children are extremely happy.

Great family vehicle, lots of leg room front a back, comfortable ride with 3rd row seating that's perfect for my family and needs, stylish interior and exterior.

This car is loaded with options and has room for 7 when you need it. Comfortable with great fuel mileage. The navigation and audio system are superb.