I live in Illinois and was searching for a jeep wrangler. I looked all over and found a jeep at the Used Car Factory. Contacted the dealership and talked to Joe and set up a time to look at it. Everything was there as Joe said and ready for me. Joe was very helpful and let me take my time and didn't give any pressure at all. I ended up leaving that day, contacted the dealership again and talked to Jay, Joe's brother. I set up a time to come and take the car to an outside mechanic for a 3rd party review. Jay was totally agreeable and was easy to work with as well. I feel I was treated very fairly and Joe, Jay and Dean (Dean is another member of the team) all were very open an honest. Buying a used car means there will be some issues with the car, after all it is used, but I feel very confident in recommending the Used Car Factory. Joe, Jay and Dean all work as a team and are all straight shooters. Bottom line is they seem to work by the golden rule, Do unto others as you would have them do to you. They will treat you fairly.
I was hesitant at first, because I was not greeted in the parking lot. So I went inside and talked with a older gentleman, he was not pushy and seemed very nice. He was somewhat informative, he let me take the car for a test drive with no DL. I would of liked to get the price down a little more, but they di amount for it! South Beloit
Great experience. Had literally never even been to Beloit in my life. Came strictly based on the car, the great price and Justin’s demeanor over the phone. Was absolutely amazing. He’s a super laid back, genuine sort of guy and having worked in the car industry myself, I know that can be rare to find. Was hugely impressed. Justin gets big kudos. I had no intention of buying last night, had several very similar cars to look at within the same price point but he definitely won me over.
Barb in finance was also great! No pressure, easy to understand... made a somewhat painful experience almost enjoyable lol. Well done Bryden Motors!
There are not enough superlatives to go around; this dealership rocks. In particular, Alvin Martin is the man to see. He spent several hours working with me and I got the vehicle I desired. If you are in the market for a new vehicle go no further than Bryden Motors, and, if you want the best person (my opinion - not dissing the others) see Alvin Martin...
Brian did a great job for us. He listened to what we wanted and found us a great car. He went above and beyond to check out all the available rebates we qualified for to get us a great deal. Definitely impressed and satisfied!
The work I had done I was told on my last visit would be about $150.00. I was billed $197.00. A little disappointed with that. My reset for my oil change wasn't done so I did that at home myself. Despite this I keep coming here for regular maintenance. I just feel it's the thing to do. I don't upset easily. All in all I've always had a good experience
let me start of by saying thank you to Chase Seufzer! This young man is very knowledgeable and the epitome of excellence in customer service. Chase went above and beyond he asked all the right questions and explained any and everything we didn't understand or had questions on. I'm in awe of this young mans excellence and drive to be the best at what he does. Not only was he a delight but other staff members assisting Mike Terlikowski (Management) and Travis (Finance) both went above and beyond as well to make sure my mother and I were comfortable and happy. I love my new car and once again thank you Kunes Country Chevrolet Buick GMC of Elkhorn for the great customer service ! Keep up the good work... Thanks, Kalah Johnston
Don and Robert were awesome, both were very upfront and honest. I got a great deal on the RAM, but I also earned a couple of friends. I will go back to buy my next vehicle no doubt. Great business, great people, highly recommend Don but you better be ready to hear the truth bc he's a straight shooter.
There's no dealer I would take my Terrain for service other than Harvard Chevy. They are simply the best overall service and dealer I've ever found.
Thank you for excellent service and professionalism.
Myself and many family friends have purchased multiple cars from here and have nothing but good things to say. If they do not have what you are looking for on the lot they will be able to quickly find the car for you!
I am very happy with my purchase of a Camry. Jeff was friendly, helpful and worked hard to find the right car for me and my kids. Thanks for the great service!
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