Friendly, timely, quality service.
Dave was my service manager. I have used Dave since purchasing my Hondas. I like his friendliness and willingness to explain processes and car needs. He is very professional and trustworthy. Good traits for a service manager.
My dad spent 48 years with a car dealership so I have been around dealerships my whole life. You all are doing an outstanding job for Honda and our community.
2019 Dodge Journey Crossroad Review
Firs new car
by Nathen from Columbus
December 25, 2018
5
Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.
This was the most easiest car buying process I have ever encountered!! I called and spoke with Bill. Explained to him what i was interested in. That afternoon I called and asked for a test drive. When I got there he was at the door waiting for me, with the vehicle parked out front ready to go! When it came to purchase the vehicle, the process was so quick and easy! Very friendly staff and not pushy!! I will be a returning customer when it is time for my next vehicle!!
2012 Dodge Journey SXT Review
I love the dodge journey
by Dodge journey fan from Las Cruces, New Mexico
April 8, 2019
5
Cant wait to use it for uber n Lyft it has alot space n storage n taking my mom in it when we go to town🤗🤗
Excellent service and friendly staff. Very clean waiting room. They kept my car clean on the inside when getting in and out of it when necessary.
2013 Dodge Journey SXT Review
First car to not be a lemon (for me)
by David from Brooklyn, NY
April 18, 2019
5
This car is great! Nice power and easy to control. Had to get used to the size since I only drove sedans. Just wish it had Bluetooth, but still love how it has a USB 3.0 for music with my iPhone.
Thank you for the awesome deal. We are so excited! Everyone was polite and so helpful. We couldn't be more happier with the service we received. Thank you again!!!!
2017 Dodge Journey SE Review
My wife got one, 2 years later I did too!
by Twee from Burnsville, MN
May 15, 2019
5
My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.
Although the car has 3rd row seating and comes with some updates from the end of this current decade, the car itself seems like it will face many car servicing. From the Bluetooth not connecting properly, USB ports not charging, loud engine noise and car acceleration issues. Very disappointing.
I broke down on Friday just as I was pulling into fort custard recreation area Because it was Friday I had to wait until Monday morning to get my car towed to get it fixed. Since we weren't from the area my husband and I decided we wanted to have the jeep worked on at a dealership. Monday morning we had our jeep towed to Hinkle Chrysler Jeep Dodge dealership my husband explain the situation to the service Rep (Aaron) Who said he probably couldn't look at it until after lunch. We received a call at 10 AM telling us that they had figured out that it was the water pump our car was ready by 3 PM and it ended up costing less than was originally quoted definitely recommend this dealership
2015 Dodge Journey Crossroad Review
I'm in love
by Brenda from Whiteland, IN
April 9, 2019
5
I was looking at Journeys for a few months and I recently upgrade from a 2014 Chevy Cruze to a 2015 Dodge Journey RT. I'm in love with it. It's probably the best decision I have ever made. Yes I'm aware I only got a year newer vehicle than the one I had but my options were slim with price ranges. I wanted a 2016 or 2017 dodge journey but the price was to high and I was upside down on my Cruze. (Only had my Cruze 2 years on loan) Journey drives so smooth. And i love the interior design. This SUV is underrated by the critics. I think they should reevaluate it. It's a nice budget friendly Mid sized SUV and I love it. The gas mileage hasnt even been that bad either. Cant wait to take it to Florida.
I've been searching two years to find a replacement for my high mileage 2002 Cadillac Eldorado. I was looking at panther platform Town Cars, Marquis and Crown Vics but decided a Dodge Charger was more my style. I expanded the search out to 250 miles and test-drove cars in Kalamazoo, South Bend, Chicago and Holland. I ended up purchasing a charger at Henkel Chrysler Dodge Jeep in Battle Creek. Peter Oppenhuisen the salesman I worked with knew the charger they had may be right for me before I did. I can highly recommend this dealership as even though I was dealing with the used lot down the road from the new cars I felt like I was given a new car experience. Everyone I dealt with was very friendly and professional, all my questions were answered and all my concerns were addressed. Their maintenance department did a great job reconditioning and tweaking issues before the car was delivered to my driveway. Eric Clark the Sales/Finance manager that helped me purchase the vehicle and manufacturer's warranty with unlimited miles was incredibly helpful and efficient weighing all the different options to find the right mix for my situation. I feel I'm good at reading people and I felt like I could trust the people at Henkel, something I have not experienced at most dealerships. If you're in the market for a new or used vehicle and want to receive an excellent dealership experience I can highly recommend buying your next vehicle from Henkel henkelauto.com
2018 Dodge Journey SE Review
Very comfortable and good running vehicle
by Jramz from Ontario
May 14, 2019
5
Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle
I inquired on line. Got a quick response and all info requested. Have not made a buying decision yet.
2018 Dodge Journey SXT Review
Good car for the value
by David from Fort Mill, SC
May 9, 2019
4
Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but
Easy to handle, plenty space, kids friendly.
Gas per mileage is a bit high.
by Don’t dodge it RAM IT from Battle Creek MI
December 3, 2018
4.5 (110 reviews)
This is the second car we’ve purchase from Henkel and Dan Swanson, I like that you don’t have to worry if you’re getting the best price or quality because it’s already there. Dan is super knowledgeable about the entire product line and isn’t going to pressure sell you into making bad long term decision. Don’t forget about the LIFETIME warranty!
2017 Dodge Journey Crossroad Review
Love it
by KellyG from Taylor
May 8, 2019
5
It meets all my need. Very spacious and comfortable .
Extremely excited with the truck.
Family will be comfortable in the vehicle and ready for a road trip.
Great car with great power and amazing sound system, 20 miles/gallon in city driving. Flex fuel always keeps my gas price low. Overall a really nice car :)
I would have never bought the Journey if I went by the big "consumer rating" blogs out there. My experience has been just the opposite than most of them. Good ride, comfortable roomy interior, decent fuel mileage for a 7 passenger SUV (V6 engine) reliable, easy to service. I've had 1 repair, the check engine light came on and it turned out the oil pressure sending unit was bad, reading 40psi all the time. On a recent extended trip through Oregon (about 2500 miles) I averaged 27mpg. Using synthetic oil seems to improve the fuel mileage.
very good car and value. it has some great storage options. very comfortable. Excellent gas mileage. when using satellite radio it lets you know when there is favorite artist or song on any station.
I've had it 3 winters .front wheel drive gets around excellent.other then brakes and tires I had to do the alternator. Thats not bad considering all that can go wrong
Could use some modernization basically the 2018 same everything since 2012 models and most of the used market is that dark Grey cloth interior when the 2 tone interior is really hard to find at that same price point..
Went to the GMC dealer in the morning; they were not willing to work with us. After reading an article about Ram outselling GM trucks, we stopped at Vicksburg Chrysler. Their inventory was good, the salesperson (Joe Mater) was great to deal with. After talking to us, Joe realized we were looking for the bottom line without any back and forth negotiating. Within 10 minutes, we had a very good number, and after lunch, we are driving home with a new 1500 Laramie.
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