Used Dodge Journey for Sale in Lawrenceburg, KY

We were beyond impressed with the customer service at this dealership. We had an issue with our financing, and instead of turning us away, they sent us home with the car so it could not be "bought out from under us" while they figured out the issue. The following day, the finance manager and the salesman (Warren) both followed up with me to inform me of what they were doing to solve the issue. Once the issue was solved and we came back in to start negotiating, the salesman was NOT pushy or demanding which was a refreshing change from other dealerships we have dealt with. They were also very kind and patient in dealing with us while my 4 year-old competed for their attention. Warren listened to our concerns, took notes, and got to work immediately trying to address and overcome our concerns. When it had reached the point where he couldn't do any more, he got the sales director, Bryan, involved instead of just expecting us to accept a deal we weren't happy with. Bryan went ABOVE and BEYOND anything I would have expected. My husband was ready to not make the deal, but Bryan brought him back from a "no" to a "yes" without any pressure and without asking him to come away from the terms he was asking for. Once the deal was made, the paperwork was processed very quickly, and they even filled our tank up before we left the lot. I will surely be going back to them if I ever have the need for another car. And, I recommend anyone who is tired of dealing with pushy salesmen who seem to just be in it to make a buck to definitely check out this dealership. They seemed legitimately concerned with making us happy and not just selling us any old car! I am a very demanding consumer, and I always cross my t's and dot my i's before I ever even step foot onto a car lot. They not only welcomed my questions and concerns, but helped me grow my confidence in the decision we were making by explaining all of the "behind the scenes" reasons for the negotiations they were able to flex on as well as those that they weren't. Their transparency, honesty, and patience make them an A+ dealership in my book!

Our experience at Chrysler of Lawrenceburg was a very good one. We dealt with Savanna and her sales manager, Joey. We originally stopped in there to just test drive a Yukon Denali but not in any hurry to purchase anything. We ended up purchasing a 2012 Lincoln Navigator and absolutely love it. I hated the thought of starting the whole vehicle shopping/purchase experience because it has never been a fun experience with all the price negotiating, etc. But, we were very impressed with the professionalism and courteous treatment we were given from Savanna and Joey. We couldn't have asked for a more pleasant car buying experience. Joey was very upfront about what he could do and couldn't do (as far as pricing). He did everything he could to get us into the SUV we wanted and we appreciate that. I would highly recommend this dealership to anyone who wants to purchase a vehicle at a good price and be treated with the utmost professionalism. This is an honest review because we have no ties to the dealership and no relatives or friends that work there. Thanks Savanna and Joey.

As a out-of-state student attending Kentucky State University, it was important to me to find a clean, reliable place to get any service needed on my vehicle. The individuals of Neil Huffman Chevrolet, Buick and GMC were attentive, respective, and professional. I came in for an oil change and my service was completed in a timely manner. I will most definitely return in the future!

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.

We were shopping for a Honda Civic and after talking to a dealer in Louisville, we went to Neil Huffman Honda of Frankfort. SO glad we did. We were treated like royalty from the moment we entered the place until we drove our 2017 Civic EX off the lot. Parker, Gary, Will and several other employees made the experience easy and pleasurable. The people were fantastic and we couldn't find a better deal anywhere- whether online or at another dealership. I would HIGHLY recommend this place to anyone looking for a new Honda at a great price. Go talk to these guys and you will not be disappointed! Joe B.

Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

This car was exactly what we were looking for in a mid size suv...Plus!it even has built in coolers! the fact that the seats fold flat into cargo space made it perfect!

I know of no one who enjoys the car buying experience, myself included, but this was a different experience all together. I had the good fortune of meeting Frank about 4 weeks prior when we were looking for a Ram 2500. We took the information he provided and continued on with our research finally deciding that we didn???t really need that much truck. Fast forward to this last Wednesday when I stopped by to see about the new 2019 Ram 1500 that I had been watching reviews on. I found Frank walking to his own Ram 1500 and reintroduced myself. After we caught up a bit, I laid out exactly what I was looking for in a new truck. I figured since this is a large purchase, I???ll outfit it with ALL the features that I (my bride) could ever expect. He looked on his lot, then on other dealers lots and we finally came up with exactly what we wanted. He was able to research and offer every rebate or incentive available. Who knew there was an incentive for owning a farm or purchasing a certain brand of tractor in the past? We ended up getting the best price and I gave 4 other dealerships a shot at it. Came back on Friday to sign the paperwork and finish up. Frank will say he???s not a salesman, of course he is that???s how he makes a living, he???s simply the most pleasant type of salesman I???ve ever experienced while buying a car. No pressure and very helpful.

My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.

1. Ease of scheduling an appointment. 2. Friendliness of the staff (Lisa Davis). 3. Quick but complete service. 4. Spacious and clean waiting area.

very good car and value. it has some great storage options. very comfortable. Excellent gas mileage. when using satellite radio it lets you know when there is favorite artist or song on any station.

Matt Cornett was a joy to work with during what is normally a stressful experience. He is not a high pressure salesman, and that really worked for me. He patiently answered all of my questions and was so helpful getting me the car I wanted. Strong Auto has been great about fixing the few minor things I noticed on the car and making certain that I drove off the lot a happy customer!

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

I bought 2008 Lexus LS and it was great car and the cheapest in the market, Great Customer service

Love this car fits the family with room to spare the third row seats are great. Has good power and is comfortable to drive on long trips. Has real good gas mileage I get over 20 mpg.

We were on a trip and were over three hundred miles from home when my 2014 Jeep Wrangler developed a sudden and ominous knocking in the drive train. It was a Sunday afternoon, we were tired, we had two hot and tired dogs with us. I found Glenns Freedom via google and went there. We taxied to a motel leaving the jeep there . Monday morning we were there at opening. I explained our predicament. We were escorted to a comfortable waiting area (dogs and all) given fresh coffee and told that they would do everything in their power to get us back on the road. It only took about three hours to fix the problem. We made it home thankful for the quick and friendly service we received. Then my wife discovered that she had misplaced a set of keys. Thinking they might have been left there I placed a call and asked. No less than three people took at least an hour out of their day to search the waiting area and restrooms. I received a call telling me this and a promise that I would be contacted if they were later found. I then received another call from the maintenance manager who had also looked and also promised to call if they were located. I have never in all my life dealt with a friendlier, kinder, more helpful business.

2nd Journey we have owned. Loved the first one, but this one came with a third row of seats! Just in time to pick up my family from the airport!