Used Dodge Journey for Sale in Lenoir City, TN

The most amazing experience ever! Donna and her crew took exceptional care of us and we couldn't be happier! Awesome Awesome Experience!! Come to the Alcoa location it is top of the line!! Don't waste your time at the Kingston Pike location - You will be disappointed - Come to Alcoa they are the real deal!!!!

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.

After experiencing trouble with coming to a complete stop in my 2011 Jeep Grand Cherokee, I brought my vehicle to Jim Cogdill Dodge because that's where it had been purchased new. After finding out my car was faulty due to a recall, I called and spoke with Chris who set up my appointment and was very polite. The lady who I paid after having a fuse replaced was very polite as well. David (the mechanic) was most helpful and I wish I could have gotten his last name. He walked out to my car with me and acted with as much concern for my car as I had. He showed that he cared and expressed that I did not need to be making an hour and a half drive back home in my vehicle. He took me back inside and set me up with a rental car. Thank you Jim Cogdill Dodge for hiring great employees. I work in retail and it's very refreshing to not have to deal with ill mannered people. A huge thank you to David for fixing my car.

I was looking at Journeys for a few months and I recently upgrade from a 2014 Chevy Cruze to a 2015 Dodge Journey RT. I'm in love with it. It's probably the best decision I have ever made. Yes I'm aware I only got a year newer vehicle than the one I had but my options were slim with price ranges. I wanted a 2016 or 2017 dodge journey but the price was to high and I was upside down on my Cruze. (Only had my Cruze 2 years on loan) Journey drives so smooth. And i love the interior design. This SUV is underrated by the critics. I think they should reevaluate it. It's a nice budget friendly Mid sized SUV and I love it. The gas mileage hasnt even been that bad either. Cant wait to take it to Florida.

Had some recall work done on my F-150 and I must say that I was very pleased in the whole process. No run around. Had an appointment at 2 PM but dropped it off early about 9 AM with no hassles. I was called about noon that it was done with a text to keep me informed of its status. Love the service and will definitely be bringing it back to LCF!!!

My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.

Drove from Nashville for a better experience. Courteously greeted and made to feel valued. I had called about a car-it was ready and waiting. I was offered refreshments and an immediate test drive. Afterwards I was met and we talked about the car. I wanted to look at another and was given the keys for another test drive. I picked the vehicle-the negotiating was typical-but friendly, back and forth to "the decision makers?" We arrived at a price and that was that. I was going to arrange my own financing but Grayson BMW offered more competitive BMW financing rates. Done deal! I was going to pay a large downpayment-the finance manager suggested I could invest the downpayment amount (my own choice of options) and most likely earn more interest/return $ than I would save by paying down my low interest loan. Great suggestion. I'm glad I made the drive-then the Product Expert (BMW Genius) offered to go over the major features. He scheduled a follow-up a few weeks later to go over questions (second delivery.) Excellent service! Great buying experience.

It meets all my need. Very spacious and comfortable . Extremely excited with the truck. Family will be comfortable in the vehicle and ready for a road trip.

Today the guys at Ole Ben Franklin Motors in Alcoa really saved me. My 2 yr old Lincoln MKZ was showing low battery in the key so I decided to change the batteries in both key fobs. They came apart easily but over 2 hrs later a total of 4 intelligent adults were unable to put them back together, so I am thinking I have to drive all the way into Knoxville to the delearship where I purchased the car. I had company coming and really didn’t have time but my car was useless until I did. So I jumped into my old Ford truck and took off. On the way I passed Ole Ben Franklin Motors so I thought why not try to see if they could do it. I walked in and explained my problem and the first guy asked if I bought the car from them. I said no and he said OK and went right to work on the fob. After a couple of minutes he decided there must be some trick to it and walked me over to Tom Weiss the general manager. Tom immediately smiled at me, took the fob and went to work on it. It took him about 4-5 minutes but he got it together and handed it back to me. I thought I may be pushing my luck a bit but took the other fob out of the bag and asked if he would do that one too. It was in 4 pieces so soon a delightful young named Mitchell walked up and between them both they got the second one back together. THANK YOU TOM AND MITCHELL for your graciousness. I was treated like their best customer ever even though they knew I had never purchased anything from them. They are the kind of people I love doing business with so I will give them a try the next time I need a car.

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

The repairs to my car were done in a very timely manner!!! They did an exceptional job!!! I was blown away on how efficient, friendly, and knowledgable they were!!! Josh and Rebecca were amazing. I had several difficulties with the other parties insurance company. Josh was always respectful and treated me like I was his best friend. I called to keep him informed and when I told him my name he knew which car was mine and the details of everything involved! When I picked my car up he knew I was going to be cutting it close due to other appointments I had for my daughter. He still knew me on sight and called me by name. (He hadn't seen me in almost 2 months) but he knew my name and my car. He was amazing with my 5 year old as well. He made her feel like her car was being fixed and she was helping. I would recommend that anyone who wants the process of getting your car fixed after an accident to bring it to Grayson Subaru. They will help you every step of the way. They went above and beyond my expectations. You will not be disappointed!!! If you read this Josh from the bottom of my heart thank you for being so understanding and patient with me. Even when I yelled at you for something beyond your control. You took it like a champ!!!

Great car with great power and amazing sound system, 20 miles/gallon in city driving. Flex fuel always keeps my gas price low. Overall a really nice car :)

I purchased a 2009 Lincoln MKX on May 6. We drove from Gray area to Knoxville 2x before we made our puchase. Both times we were able to look inside all vehicles, drive anything we were interested in, no pressure, very relaxing and pleasant experience. I drove my MKX home after a 30 minute process, with a full tank of gas, and lots of friendly smiles. The 30 day warranty applied to the MKX. 2 weeks later, the TPU case leaked terribly. Called and talked to claims, took the car to auto shop, got it repaired, and I myself have NEVER had such a great and easy car buying experience as I have at Doug Justus. A huge thanks to Hunter, Joseph, Jeff and the team for everything. Rick and Carolyn Hicks

Although the car has 3rd row seating and comes with some updates from the end of this current decade, the car itself seems like it will face many car servicing. From the Bluetooth not connecting properly, USB ports not charging, loud engine noise and car acceleration issues. Very disappointing.

By far the best experience I've had. Jace was extremely knowledgeable and guided me to exactly what I was looking for. 10/10 would recommend anyone looking to purchase a vehicle to ask for Jace. Exceptional service! Keep it up.

This SUV met all my expectations, and is the best vehicle I have owned. It is the perfect size for my family of 4 with 2 young boys. I enjoy driving it and have a peace of mind knowing my family is in a reliable vehicle.

Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.

I had a great experience at Knoxville carmax location. I went in with vehicle I wanted transferred and it was available within 5 days, even though it was quite a distance from Knoxville (Boston). Will Purvis, my sales consultant, was great to work with! I don't plan to ever buy a vehicle anywhere else again!! Thanks Will and Knoxville carmax staff!

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

Parkside Kia was our 3rd dealership to visit & it turned out to be our final stop. We were greeted by Jeff Ford. As we worked through our decision of what we wanted Jeff was caring & wanted to make sure I got just what I wanted. And that is what happened. I bought a 2019 Sorento SX. There was no pressure to buy from them. I now have a new friend for life, his name is Jeff Ford. Please give Jeff & Parkside Kia a chance to make your next buying experience great. I already have a 2006 Kia and now I have 2 Kia's.

This car more than meets our expectation. It drives and rides great. Even the back seat is comfortable. We love all the storage it has inside.

If anyone is in need of a new vehicle or pre-owned. I suggest you visit these people. My buying experience started with a phone call to JC Denney. I explaind to him exactly what I was looking for. He had my Jeep and the color I requested within one day on the lot. It was driven up from Atlanta by his mom. I knew exactly what I wanted and I was tired of going to other dealerships who were trying to sell me something, other than what I was looking for. From there on, when my husband and I went to take a look at the vehicle, everything was perfect. Dustin Nadeau took us through the whole experience of explaining details about the Jeep to letting us drive the vehicle to closing the sale! Dustin you are the most honest and friendliest person I've ever met. Thanks also, to the finance manager Tyler Forth who made the payment process so smooth, we we're out of there in a flash! Every single one of the employees that we ecountered (from others I do not know the names of at this location), Kudos to all of you! Being in retail management for 25 years myself, this is a perfect example of how a business should be run. No pushy sales tactics...just friendly genuine people and service. My husband will be looking for a new vehicle within the next year, and we will definitely go back to this location and have them help us select one especially for him. Thanks to all the people who helped this buying experience be most enjoyable. You guys are phenomenal! We'll be back soon!

Cant wait to use it for uber n Lyft it has alot space n storage n taking my mom in it when we go to town🤗🤗

I would have never bought the Journey if I went by the big "consumer rating" blogs out there. My experience has been just the opposite than most of them. Good ride, comfortable roomy interior, decent fuel mileage for a 7 passenger SUV (V6 engine) reliable, easy to service. I've had 1 repair, the check engine light came on and it turned out the oil pressure sending unit was bad, reading 40psi all the time. On a recent extended trip through Oregon (about 2500 miles) I averaged 27mpg. Using synthetic oil seems to improve the fuel mileage.

Work with Todd Mingey in service dept to get my daughter's (who is in college over half the country away) car diagnosed and fixed. His team was great in keeping me informed and taking care of the problem at lowest cost. Very honest and smooth to work with from over 2000 miles away!

This is the 3rd Journey that I have owned. Before this purchased I own a Jeep Patriot and it does not come close to the Journey. You sit up in the Journey and it is a very comfortable car. Plenty of leg room not only for the front seat but the back seats as well. Has plenty of power, and the car overall is good looking.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car has a very smooth ride! I’ve gone over 55000 miles and have had zero issues. It’s been very reliable and comfortable and nice!

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I have been going to West Chevrolet for going on 2 years to service my 2013 Silverado. I have been very happy with customer service and the vehicle services performed on my truck. The employees are always very friendly. The work is always done in a timely manner. The customer waiting lounge is also very comfortable, clean and nice. Total satisfaction. I will likely purchase my next vehicle here.

A city girl moving on from an Audi. Never thought I would land here, but so glad I did! Sleek sexy appearance with superior comfort and safety on the highways and city streets. Love it!

2nd Journey we have owned. Loved the first one, but this one came with a third row of seats! Just in time to pick up my family from the airport!

Bought the car as a low mileage used. Had a few kinks with it but Lee as usual have taken care of everything for us

Very practical for my lifestyle (ie. dogs, camping, biking), but also comfortable and fun to drive. The acceleration is great and interior features are great. Built in coolers in the back seat make it ideal for football tailgating.