Used Dodge Journey for Sale in Little Rock, AR

I can't say enough good things about this dealership! Not only were they the only one of the four local Chevrolet dealerships who found the exact car I wanted (2017 Volt) - they also offered me the best price and highest trade in value for my car. They were diligent keeping me informed in the process and making sure I was 100% happy with my car and the buying process. Big kudos to Gustavo Quiroz and Victoria Keith who assisted me in the process.

It meets all my need. Very spacious and comfortable . Extremely excited with the truck. Family will be comfortable in the vehicle and ready for a road trip.

So I'd like to start with I know I probably was not the easiest client to deal with at times; but this team of people understood why I was so upset and frankly p*ssed off with the whole situation. They did not give up on my attitude or car. Anyone who purchases a car that is within the power train warranty always wonders why did this person trade in a 'perfectly good car'. Well, there is usually a reason for that. Upon test driving the vehicle and noticing an off noise but being told it was "normal" I rolled the dice that the power train would cover the off engine noise we noticed unless it was in fact supposed to sound that way. Which it wasn't (it does not make the sound from the the test drive since). Sure enough, before the first payment, the engine took a crap and gave me the panic of a lifetime. I had just made this huge purchase and now it will need a new engine? The whole point of purchasing a new or 1 owner car was to have a GOOD RELIABLE VEHICLE that I would not need to worry about for a while. Everyone worries that the larger components could and will fail right out the gate leaving you with a mount of repair bills and a xxx that is now a money pit. I called the dealership and explained what was happening and they were very understanding why I was upset with this. Melinda was able to get me lined out... eventually. It took a new engine and 3 new sensors I believe but she got it done. I did tell Melinda to please do not rush this. It's an engine. I work in service and understand not all your techs and do all your jobs. there's a reason each tech works on what they work on. And I get that. But when we were coming up on the 2 month mark it was getting frustrating. Not to mentino the rental. So I am finally about to come pick the car up. FINALLY. But upon taking delivery of the car, we didn't even make it home before the check engine light comes back. We JUST installed a new engine and a sensor ( sensors are picky and finicky it seems). Took it back immediately ( it was Saturday so I had it back Monday morning). They got me square away with the sensors however I believe Jim (who isn't here anymore to my understanding) was the advisor for that small ticket. This was when i believe we had to get 2 sensors taken care of. Then about 3 weeks later on the freeway all the sudden the transmission felt like it disengaged and a message about putting the car into neutral flashed up with the engine light. I lost it . I cried (we aren't even going to talk about the rental car/The most expensive cup of ranch incident ever -- but I'd be more than happy to hook Lauren and her dept. up with an awesome courtesy vehicle review). Was this ever going to end with this xxxx car? I called you guys up and was about 20 minutes away, upset, late to work at a new job, and pissed. But Lauren had the rental ready to go as this happened en route to work. Melinda was there and ready to run my codes as it appeared pretty serious at first glance. But come to find it was a loose battery terminal. The service department did in fact verify this thoroughly and did NOT charge me for the day of diag ( I did have a little under a full tank when I brought it that morning but was not even worried about that as long as I had the gas to get home and I did). I would absolutely recommend y'all to someone; if they will be treated the same if not better. Thanks everyone for putting up with me. working in service has made me learn a lot but also to expect nothing less than what I would let a customer's purchase roll like.

This vehicle is everything my family was looking for. It has 3rd row seats- a must for a family of 5. It's very roomy, and very comfortable. Has all the extra outlets (USB and DC ports). My children are extremely happy.

My 2009 Traverse was beginning to bleed us a bit every month or two so we decided it was time to shop. I spent quite a bit of time researching my next vehicle and based on reliability, safety and other desired features narrowed it down to a Subaru Forester and Kia Sorento. I test drove a Forester 2 years ago when my wife was shopping for a new car but had never been in a Kia of any sort. I requested internet pricing from a total of 3 dealerships. Steve Landers Kia responded with an e-mail within a minute asking if they could call. I replied yes and was contacted by phone within the next 30 minutes. The other two dealerships contacted me the following day. I ended up at Steve Landers that very afternoon and fell head over hills with the Sorento. I felt that I should at least run by the Subaru dealership and take the Forester for another spin, after all it was about 10 grand cheaper similarly equipped. Before that test drive wss over I knew I was buying the Sorento. My salesman was Steve Parks, a fine, personable man with whom I immediately felt comfortable. The internet qoute i got was for a lower priced Sorento but i was able to get the same reduction percent-wise on the premium model - about 11% off sticker. I got a fair trade value for the Ttaverse. All very painless and 95% of it done over the phone. The actual purchase took a little longer than was necessary (about an hour) but, in all fairness, we were operating under a very tight schedule that afternoon which increased our impatience. The delays certainly had nothing to do with negotiations. The deal was firm. The finance guy, when we got to him was efficient and offered, but did not push, extended warranties and the like. We were introduced to the general manager and Service Department manager. A nicebtpuch. Steve Landers Autogroup just recently purchased this dealership. The building is likely mid-seventies construction but it really didn't affect my desire to purchase. They will be moving to a highly modern facility within 6 months. I really don't interact with anyone else but I observed a lot more on my three visits to the dealership. The sales staff was friendly, even playing extensively with a couple of young grade-schoolers waiting on their mother working with another agent. Overall I'd have to say this was one of my best - no THE best - car-buying experience in my nearly 60 tears. Thanks especially to Steve Parks who made it all happen.

Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.

I can only speak for me and they treated me 1st class right from the start.even though I had challenging credit they put me in a new 2016 kia soul in October of 2015.the couple of issues that were recalled by factory were taken care of immediately.my salesperson Lamar Taylor is 1st class and he was very professional and understanding.i am very happy with the service they give and I am looking forward to when I can trade it in for a new 3rd row seat sorento.

Great family vehicle, lots of leg room front a back, comfortable ride with 3rd row seating that's perfect for my family and needs, stylish interior and exterior.

My experience with Crain Ford service team was great.

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

Excellent the service advisor promptly notified me of the recommended repairs and estimated charges and because the repairs would take longer than one day, he arranged a loaner car for my use.

2nd Journey we have owned. Loved the first one, but this one came with a third row of seats! Just in time to pick up my family from the airport!

I shopped several large dealerships in the area and the quality of service that I received here was second to none, I have never had a manager so quickly come out and help and make us feel at home... I met the new and used car managers and they treated me like family!! the deal was fair and upfront. I may could have looked around the rest of the day and save a hundred or two but I really think the service I received from Mr Moss and Mr Hicks more then took care of the price!!! thank you so so much!!

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

Thank y'all for the transmission repair and both weal bearings. I bought a 2016 Ford Focus in August 2017, so I had the car for only 11 months. I was shocked that this new of a car was having so much mechanical problems. I'm very thankful that all the repairs were covered by warrenty. The service guy was Allen, he was very helpful. 👍🏻

My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.

We have 6 grandkids so we needed a car with 3 row seating. Had a Honda Pilot, good car but low miles per gallon and expensive to buy, even used. The wife loves her new Journey and it fits our needs well. Lots of value for the money, fun to drive, and so far...no problems.

I had two of the most wonderful salesmen ever! Dosy and Justin were very helpful in getting my dream car at an affordable price! They were super patient with me and explained all the information associated with purchasing a new vehicle to me. The car I wanted was not on the lot when I went to the dealership. The sales manager Jim, along with Dosy and Justin were able to have the car I wanted delivered to the dealership the next day! They made sure I had my 2018 Kia Sportage before Christmas! All in all, I had a great experience! If you’re looking to purchase a vehicle, go to Crain Kia in Sherwood, they will definitely make it happen for you!!

This car is great! Nice power and easy to control. Had to get used to the size since I only drove sedans. Just wish it had Bluetooth, but still love how it has a USB 3.0 for music with my iPhone.

Wasn't planning on getting another vehicle, just there to get an oil change and found out needed brakes. I knew I was in a bad deal with my current vehicle...and they managed to get me out of that deal and into my first ever brand new 2017 Kia Forte with my interest cut in half and with a better lending company. The salesman, David Moore was amazing, very professional, funny and personable guy...he was even able to keep my daughter entertained so she wasn't bored. He is definitely the salesman to ask for. The GM there was a fantastic guy who really helped me out as well!

This SUV met all my expectations, and is the best vehicle I have owned. It is the perfect size for my family of 4 with 2 young boys. I enjoy driving it and have a peace of mind knowing my family is in a reliable vehicle.

First let me say THANK You for our new SUV who we named Big John! 2018 Kia Sorento. The blessing that you all bestowed upon my family by helping us get this car was greatly appreciated. We are a very grateful family and we wish everyone who helped with this purchase well!

I would have never bought the Journey if I went by the big "consumer rating" blogs out there. My experience has been just the opposite than most of them. Good ride, comfortable roomy interior, decent fuel mileage for a 7 passenger SUV (V6 engine) reliable, easy to service. I've had 1 repair, the check engine light came on and it turned out the oil pressure sending unit was bad, reading 40psi all the time. On a recent extended trip through Oregon (about 2500 miles) I averaged 27mpg. Using synthetic oil seems to improve the fuel mileage.

My shopping experience with Crain Ford of Jacksonville was a good one. This is a great place with a fantastic and knowledgeable staff! I would definitely recommend for your car buying or service needs!

This car was exactly what we were looking for in a mid size suv...Plus!it even has built in coolers! the fact that the seats fold flat into cargo space made it perfect!

This transaction was flawless! 95% of it was done over the phone. Being over 1200 miles away, you always wonder whether things are going to turn out the way you think or there's going to be a disaster. Kameron and Superior CDJR did a superb job in communicating every detail of the sale to me over the phone and in person. They followed through on every promise that they made to me. Including picking me up at the airport 😁.

Folks were friendly and greeted me with a smile - loved the (I don't recall her name) lady at the service writer desk she was so friendly and very helpful

I was looking at Journeys for a few months and I recently upgrade from a 2014 Chevy Cruze to a 2015 Dodge Journey RT. I'm in love with it. It's probably the best decision I have ever made. Yes I'm aware I only got a year newer vehicle than the one I had but my options were slim with price ranges. I wanted a 2016 or 2017 dodge journey but the price was to high and I was upside down on my Cruze. (Only had my Cruze 2 years on loan) Journey drives so smooth. And i love the interior design. This SUV is underrated by the critics. I think they should reevaluate it. It's a nice budget friendly Mid sized SUV and I love it. The gas mileage hasnt even been that bad either. Cant wait to take it to Florida.

Love the service department great folks to work with

very good car and value. it has some great storage options. very comfortable. Excellent gas mileage. when using satellite radio it lets you know when there is favorite artist or song on any station.

One of the most comfortable and stress free moments ever! They listened to exactly what it was that I wanted and was very patient with my specifics! I was approved and rode off with my brand new 2018 Chevy Malibu. I recommend Crain Chevrolet to anyone who's looking to purchase a car.

Great car with great power and amazing sound system, 20 miles/gallon in city driving. Flex fuel always keeps my gas price low. Overall a really nice car :)

Clean friendly atmosphere,got the deal I was looking for,thank you Superior Nissan

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.