Made the short trip (20 minutes) from Columbus to London and bought a new Ram pickup. This was the best customer experience I’ve had in years buying a vehicle. These guys are new to Central Ohio although some key staff are from the area. You have to check these people out....you won’t be disappointed.
Saw a used vehicle I'd been looking for on their Internet ad, read the carfax report then called to confirm availability and had it checked out..... was assisted in shuttle to dealership, completed the paperwork quickly ( they are pretty busy there ) and was on the road. Nice dealership.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Highly recommend Lance. Great experience. Very professional, laid back, and not pushy. Answered any and all questions. Also, used sales manager was also helpful and worked with us on a price. I'm very happy with my purchase as the car came very clean and detailed as promised. Bonus, Lance filled the tank up with a full tank of gas! Thank you Lance and Honda for making my experience great.
I've been taking my Acura TL for service since Honda Marysville's $39/39 minute deal can't be beat. I went yesterday, and for the first time, the line for an oil change was very long. I really needed it done, and luckily I brought some work with me to do while I waited. Jason was extremely helpful and a pleasure to work with. My wait was a bit over 90 minutes, and sure enough, they stood by their 39 minute guarantee. The work was done, my car was clean, and Jason made me feel like a valued customer. I have 2 Acuras and will only bring them here for service. A+!
I went in wanting a used Jeep renegade and after going over all ththe details Richard Norman helped me pick out a Honda Civic! I’m so in love with my new car! It’s not at all what I thought I wanted but he listened to what and needed and was very patient with me! I would recommend if anyone is looking for a new car to go see Richard at Honda Marysville! You won’t regret it!
Wow! I have and will recommend this place to everyone I can. This was the best experience I have ever had in a car dealership. Everyone was accommodating and friendly. Fast process with our 2 kids was a huge plus for us. Had a play room available car was already up front for a test drive and every single employee met us at the door to introduce themselves. All I can say is WOW!
I recently leased my 4th Jeep from Coughlin Marysville, even that I live in Florida since summer 2017. Randy and his team worked hard to get me a satisfying deal, and Glenn was very responsive to my many questions. For me the best Jepp dealer in the Columbus metro area
Jay Thompson was great! No pressure! So helpful! Went out of his way to help us find a good car in our price range. He stayed almost 2 hours past closing time. Very friendly! The best experience I’ve ever had with any dealership! Steve Willis stayed 2 hours after closing also! Very nice! Both of them put us at ease. I never felt like they were trying to hurry us out even though it was way past closing! Great people!
Amazing dealership with AWESOME customer attention
by Jessica from Galena, OH
August 20, 2018
No one in this dealership disappointed! They were all incredibly attentive and knowledgeable about everything “Honda”! It had been awhile since I purchased a new vehicle and I’d never owned Honda. I happily left the make of car I’d been loyal to and now I’ll never look back. My car has been AWESOME and the personalized service and contact Honda of Marysville gives their customers is second to none! From sales, to finance, to service, everyone at this dealership worked to make my car buying experience fantastic! THANK YOU HONDA OF MARYSVILLE!!!
Greg Haemmerle did a wonderful job making sure I actually liked the car that I wanted. He took his time to explain everything and address all my concerns. If you’re looking for a new or used vehicle, I highly recommend him.
I recently went in to look at used cars at Nissan North. I am just starting to look and wanted to test drive a car on my lunch break. I contacted them through cars.com and received a text within an hour. They had the car pulled up ready to test drive since I was limited to my lunch break that day. Seth helped me out. He was knowledgeable about the car despite it not being a Nissan and was not overly pushy. I took a test drive and we discussed financing options. I have not purchased a car yet, but I plan to keep looking at their used car inventory until they have exactly what I am looking for. Thank you!
We purchased a used Mitsubishi Mirage for our daughter. The process was the easiest I have ever been through buying a car. We had some issues with insurance which caused us to have to redo all of the paperwork later in the day. They were willing to help us out with this issue and it was amazing. I definitely will return when in need of my next vehicle!
Patrick and Wes really made our purchase process very easy to deal with. They also helped us to get the best deal without being pushy. when we went for test driving it was a very cold day and the vehicle was inside pre-warmed waiting for us at the time we arrived, Patrick took the time to explain all the features of the vehicle and made it funny to keep the attention of my children. Highly recommended place to shop for a new or used car. Thank you
We were recommend Byers by a teller at our credit agency after having an annoying experience at another dealership. We went in and worked with Tony who took great care of us. They pulled a car for us from another lot in their network since they didn't have what we were looking for in stock and answered all of our questions throughout the process.
It was a far better experience than heading to the other dealerships who tried to cajole us into using their credit options rather than going with the ones we had already set up. We didn't feel pressured here and had a very good experience.
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