I’ve bought and serviced two cars at Larry Miller Volkswagen. My experiences are always positive.
The dealership is beautiful and polished sparkling clean. Service writers are knowledgeable and professional with the perfect amount of warmth.
Communication is excellent and service time commitments are met.
I was happy to be in and out fairly quickly. Albert the sales man was very friendly and do everything for me to meet my needs. He listened to what I was anted and did not try to up sale me which is very annoying to me
Thank you for really great service. The guys are friendly And take the time to listen and care about concerns. Love that I got a loaner car and another service date the guys washed my car and vacuumed and that is wonderful service! The service makes the dealership #1. Will highly recommend. Thank you again!
I had the best car buying experience. They made the whole car buying experience easy and professional. I would definitely recommend buying a car from these guys. I'm in love with my new car, which I bought a 2018 Mitsubishi Mirage.
Working with Ben and Randal was a great experience. Ben was able to accommodate my need to communicate via electronic means vs the traditional in person and phone calls. It was great that Ben responded to my online inquiry promptly and was able to set up an appointment so I could bring the truck to my husband to see what I was interested in purchasing. When considering getting a vehicle be sure to make Klein one of your first stops. I had test drove trucks at other dealerships, but the personal service and ability to meet my needs is the reason that I purchased at Klein.
I was hesitant at first, because I was not greeted in the parking lot. So I went inside and talked with a older gentleman, he was not pushy and seemed very nice. He was somewhat informative, he let me take the car for a test drive with no DL. I would of liked to get the price down a little more, but they di amount for it! South Beloit
Rebecca, the sales lady, was super. She based her recommendations on what information I gave her. She remained involved all the way through the process and after I drove off, with 2 follow-up calls to insure my satisfaction.
Customer service at its best !
Very helpful staff and extremely understanding of their customers. Helped in every way to include rescheduling me around my very busy work schedule.
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