Used Dodge Journey for Sale in Riverside, CA

My experience was very good. Very helpful and repair was done right, just one thing. when I left I mention that I need my truck done by 3:00pm. I didn't receive a call that my truck was ready? I was given a ride to dealership by coworker at 4:00pm not knowing that my truck was ready at 3:00pm?

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

Form the time I placed my call, I had nothing but excellent service. Gary checked me in told me exactly what work was going to be performed and what the cost would be, and if there was something that came up in the repairs, which it did, he would call me to let me know what was found and the added cost; which he did. Parts had to be ordered, which extended the completion of the repairs, but Gary kept me informed all the while. Upon completion, I explained that I would need a ride. Within 15 minutes, Phil arrived and brought me in. He was very punctual. When I picked up the car, Gary was on his lunch hour; however, Austin, the Service Manager took care of me. Before driving off the lot, I inspected the car and pointed out one item that had not been addressed, and he got right on it. I applaud Moss Bros. For their commitment to excellent customer service.

My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.

Great customer service and communication experience provided by Chad Brookins! Chad greeted me in a timely manner, explained service in detail, sent me an email with full description of auto service and called me to come pick up my vehicle when service was complete. Next time I am looking to purchase a vehicle I will look him up in the service department. I will definitely refer him and your service department to my family and friends.

This vehicle is everything my family was looking for. It has 3rd row seats- a must for a family of 5. It's very roomy, and very comfortable. Has all the extra outlets (USB and DC ports). My children are extremely happy.

Luis was very nice and helpful. He showed us what we needed to see with good patience and professionalism.

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

We just bought a 2014 Nissan Titan thanks to Jose Herrera! I highly reccomend making your purchase at this dealer. We experienced a smooth proccess. Thank you.

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.

great customer service and I would recommend to family and friends

Love this car fits the family with room to spare the third row seats are great. Has good power and is comfortable to drive on long trips. Has real good gas mileage I get over 20 mpg.

Had to take my 2018 Demon in for a recall on the cruise control and to have the crate PCM installed and programmed. I was very nervous about taking the car in. Fred Benoit took care of me and made sure that everything went perfect. The technician came out and talked to me after the repairs and was very knowledgeable and professional. I am extremely satisfied with service I received.

It meets all my need. Very spacious and comfortable . Extremely excited with the truck. Family will be comfortable in the vehicle and ready for a road trip.

Compared to other jeep dealers, a 10. Improvements 1. Greasy hand prints on steering wheel. 2. Wash vehicle that has been at site for more than a day. 3. Spread the wealth, our service rep seemed to have all the business which slowed her service down.

Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.

Although the car has 3rd row seating and comes with some updates from the end of this current decade, the car itself seems like it will face many car servicing. From the Bluetooth not connecting properly, USB ports not charging, loud engine noise and car acceleration issues. Very disappointing.

2nd Journey we have owned. Loved the first one, but this one came with a third row of seats! Just in time to pick up my family from the airport!

I made an appointment a couple on Thursday for Saturday. I tried to make it Friday but the advisor I was talking with said he didn't have anything until Saturday afternoon at 3 pm. I had a scheduled dinner with my family which I rearranged for a later time. However, when I got to the Moss Bros. Service Department there was no record of my appointment. Needless to say I was a little upset because something similar to this has happened to me on the Honda side at Moss Bros. Service Advisor Oscar saw that I was upset and immediately began calming me down and told me not to worry that he would help me anyway. He did and every thing came out okay. My suggestion to Moss Bros. Jeep is to have intensive customer support training for Service Advisors and might not be a bad idea to have Oscar do the training.

very good car and value. it has some great storage options. very comfortable. Excellent gas mileage. when using satellite radio it lets you know when there is favorite artist or song on any station.

Well I went to check out the cars dealership is pretty clean cars are excellent but I couldn't find a car that fit my needs

I was looking at Journeys for a few months and I recently upgrade from a 2014 Chevy Cruze to a 2015 Dodge Journey RT. I'm in love with it. It's probably the best decision I have ever made. Yes I'm aware I only got a year newer vehicle than the one I had but my options were slim with price ranges. I wanted a 2016 or 2017 dodge journey but the price was to high and I was upside down on my Cruze. (Only had my Cruze 2 years on loan) Journey drives so smooth. And i love the interior design. This SUV is underrated by the critics. I think they should reevaluate it. It's a nice budget friendly Mid sized SUV and I love it. The gas mileage hasnt even been that bad either. Cant wait to take it to Florida.

This place has tons of work trucks! Well worth my long drive. Price and vehicle was as advertised. My sales guy was great... No nonsense sale, no high pressure to buy. It did take a while to get the quote for financing but that is my only complaint. FYI they don't do trade-in or at least not when I was there... To much inventory.

I would have never bought the Journey if I went by the big "consumer rating" blogs out there. My experience has been just the opposite than most of them. Good ride, comfortable roomy interior, decent fuel mileage for a 7 passenger SUV (V6 engine) reliable, easy to service. I've had 1 repair, the check engine light came on and it turned out the oil pressure sending unit was bad, reading 40psi all the time. On a recent extended trip through Oregon (about 2500 miles) I averaged 27mpg. Using synthetic oil seems to improve the fuel mileage.

Alan Megard, service manager, did a great job! He was able to quickly diagnose the problem, set me up with a rental car, and called me the next afternoon to report that the truck was repaired. It was not cheap, but that wasn't his fault.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Great family vehicle, lots of leg room front a back, comfortable ride with 3rd row seating that's perfect for my family and needs, stylish interior and exterior.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

We have 6 grandkids so we needed a car with 3 row seating. Had a Honda Pilot, good car but low miles per gallon and expensive to buy, even used. The wife loves her new Journey and it fits our needs well. Lots of value for the money, fun to drive, and so far...no problems.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

Great car with great power and amazing sound system, 20 miles/gallon in city driving. Flex fuel always keeps my gas price low. Overall a really nice car :)

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

I wanted similar feature to my Grand Caravan, but more ground clearance. This vehicle is great with the exception of the third row having virtually no leg room. Not using it very often, I’m just glad to have the extra seats if needed.

This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!

This car has a very smooth ride! I’ve gone over 55000 miles and have had zero issues. It’s been very reliable and comfortable and nice!