Used Dodge Journey for Sale in Roswell, GA

I have purchased many cars in my 57 years; however, more recently, each time I bought a car, it seemed to get more confusing, more time consuming, more wasted time chasing "internet deals" that turned out not to be deals at all, salespeople refusing to give me an "idea" or "ball-park" price without actually meeting face-to-face or simply not listening to what I was trying to say..??? This all changed when I spoke with Kevin at Atlanta Luxury Motors (ALM). Kevin listened so well that a couple of times I thought my cell phone had dropped the call???. but after Kevin summarized what I was asking for and offered a few tips on the warranty questions that I had, I knew immediately that not only was he listening???. he seemed to really care. We talked about my budget and he provided with several car options that were, quite frankly, almost too good to be true! Still "leery" from recent auto purchases???. I was imagining the quintessential "GOTCHA" as I drove to ALM to look at the car options that were presented to me on the phone. I was with my Wife and Daughter as the car purchase was to be for my Daughter to drive back and forth from school???.. I literally playing out all of the horrible possibilities of "bait & switch", "high-pressure", tag-team Manager "take-over" sales gimmicks and the most dreaded???.. finding out the deal you made with the Salesman & Sales Manager isn't the same deal the Finance Manager presents to you, thus starting the negotiations all over again???.. followed by endless "up-sell" and "add-on" pitches. It was a very cold day when we arrived at ALM???. Kevin had the car washed and warming-up when we arrived. After offering us hot beverages, Kevin gave us an overview of the features of the car and went for a test ride with my Daughter driving??? during the test ride, Kevin pointed out the safety features and accessories of the car while asking for her "candid" input as to how the car was handling, breaking and performing. After returning to ALM and my Daughter's approval of the car, Kevin had her current car appraised??? her car had a "DSC Traction Control" warning light on and the car had some nicks & dings; therefore, being that the car we were looking at was well below market value???. I was waiting/expecting a "low-ball" or unreasonable trade-in offer. I couldn't have been more wrong as Kevin returned with a trade-in offer that couldn't have been more reasonable and well above what I was expecting. After applying the trade-in to the price we agreed upon earlier, we headed into the Finance Office where we met Eric???. My Family's experience thus far had been so absolutely enjoyable??? the pessimist in me was still waiting "for the shoe to drop"???. Once again, I could't have been more wrong as Eric presented a couple of finance options???. some of which were lower than the offers discussed when putting the pricing together with Kevin. Eric effortlessly prepared the documents (with a short delay to change a printer cartridge) then explained each of the documents in easy to understand terms while patiently answering all of our questions???. Eric turned out to be very professional, competent, warm, friendly and quite entertaining???. as I cannot remember ever "laughing", as we did , in a Auto Dealer's Finance Office. This review is one of very few that I have ever written and although it has turned out to be much longer than I anticipated writing??? I feel as if I owed it to Kevin, Eric & ALM for making my Family's car buying experience such a pleasurable one! Not only did I get an AWESOME price on an AWESOME automobile???. I really feel like I met some AWESOME new friends that make me smile! I would highly recommend ALM to my Friends and I cannot imagine buying a car again from anyone else???..

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

Got my first car with Nalley Toyota !! Wonderful experience , having said that nothing comes easy , you to spend time with sales person to understand pricing and bargain like xxxx 😜 Yes it works , they give you better price. Devonta had patience to deal with my bargain !! Cons: I had to pay 9.39 rate of interest since I didn't had any credit history ,I suggest find your own finance for better interest rate , if you dont have any credit history.

Although the car has 3rd row seating and comes with some updates from the end of this current decade, the car itself seems like it will face many car servicing. From the Bluetooth not connecting properly, USB ports not charging, loud engine noise and car acceleration issues. Very disappointing.

On October 20 my husband and I went into Jim Ellis Hyundai in need of a new car. I can truly say we were more than blown away. Not only by the wonderful car we purchased but by the wonderful customer service we received. They went above and beyond anything we could ever ask for. They treated us like family, and not someone just trying to push a car on us. They are very professional with tons of experience and knowledge. If you are looking to buy a car, I would HIGHLY suggest going to them. They have customers for life with us. Joe and Hau-B were both awesome!!!

I was looking at Journeys for a few months and I recently upgrade from a 2014 Chevy Cruze to a 2015 Dodge Journey RT. I'm in love with it. It's probably the best decision I have ever made. Yes I'm aware I only got a year newer vehicle than the one I had but my options were slim with price ranges. I wanted a 2016 or 2017 dodge journey but the price was to high and I was upside down on my Cruze. (Only had my Cruze 2 years on loan) Journey drives so smooth. And i love the interior design. This SUV is underrated by the critics. I think they should reevaluate it. It's a nice budget friendly Mid sized SUV and I love it. The gas mileage hasnt even been that bad either. Cant wait to take it to Florida.

I would like to say I was wrong about this company due to what I heard. Therefore, I wil say this don't misinterpret branded title. These are good quality vehicles. In some states it's not required to place branded title on cars that are manfacture buyback which they specialize in. From my understanding it may be that the customer demanding another car because of something minor which they do repair. So don't think you are getting a bad or salvage car. They actually are really good cars

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

After meticulously searching through vehicles and many dealerships, I found the vehicle calling my name at ALM on 05/25. Anxiously, I went to the dealership that same day, met with sales lady Shanta who was absolutely AMAZING throughout the entire process :-)....she restored my faith in car salesmen again :-) She pulled up the vehicle I inquired about, we went for a test drive and I fell in love with the vehicle, but what was even more enjoyable about my car buying experience, is that Shanta wasn't being too aggressive or trying to get me to buy a car right then, and she actually advised me to sleep on my thoughts and let her know whatever I decide. Well...later that day, I made my decision, called Shanta and told her that I'm ready to make my purchase. She sent me the link to fill out the application, once I completed the application, I went back to the dealership the next day and was trading in my old car and driving away in my new Lexus in about 1.5hr and that is how I LOVE doing business. ALM has gained a new loyal customer. THANKS SO MUCH SHANTA for your professionalism, honesty, and awesome customer service :-)

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.

I bought a used 2013 Ford F-150 from Alex Dorrego at ALM Gwinnett and whole process was fantastic. Alex was extremely professional and did everything he could to get me the best price possible, and even took care of a few cosmetic issues free of charge (torn leather seat, faded paint, etc.). He even mailed me my license plate when I accidentally left it behind. I am totally in love with the car and now I couldn't say better things about Alex and ALM Gwinnett!

Excellent customer service at Rick Hendrick Chevrolet in Duluth. Jonathan Spencer is the best, he went above and beyond! He explained everything to me in detail and made sure I understood everything and listened to all my needs.

I went to MLM looking for a truck to buy as my very 1st vehicle. I didn't know what I wanted but I knew what I wanted it to have and how much I wanted to spend. I explained all this to Jay my Saleman and the search began. He was so patient with me as I test drove numerous trucks. I thought I found the one for me but it was unavailable. After 4hrs, I remembered seeing a Chrysler 300 and asked to see it before I make a decision from the other choices I test drove. Jay said, "Sure let me get the key." Jay pulled it out for me, I sat in it and knew I had found what was waiting for me. She has everything I wanted and more!!! MLM stayed open 2 1/2hrs past their closing time to allow my Dream to come true. Jay could have given up and told me to come back another time, but he didn't. He knew this was my 1st time buying a car and he let me find my "Chrysta!!!!"(That's what I named her lol.) What an AMAZING experience I had buying my 1st car from MLM!!! Thank You Jay and the MLM Staff for helping make my Dream come true. I just Love My NEW CAR!! Go check them out and ask for Jay. I guarantee you won't be disappointed.

I'd driven the same car since I was 16 (I'm 25) - an old model Tahoe, which I loved. Then I got in a fender bender. Because the car was old, had 200,000+ miles and some other body damage, insurance totaled it. So I'm driving around in this crappy little Fiat rental, and suddenly I have a very small window to find a new car. I wanted something with low milage, AWD/4WD for off-road, but with good mpg (I live in Virginia Highlands & work in downtown Atlanta). Subaru's basically the only make for it. So I decided on a 2012-2014 Crosstrek with 30k miles. I researched and found several in the area. The lowest price point by far was at Atlanta Luxury Motors in Kennesaw, so low in fact, I was sure there was a catch. I called to schedule a drive for a 2013 Crosstrek. Randomly, a man called Oscar answered there. I can't describe how fortuitous this was. Oscar Bryant is not just a good salesman (which he is). He is good people. This was my first time buying a car, ever. I was nervous, skeptical, steeling myself for a tough experience. TV has created the trope of the used car salesman as the epitome of sleaze. Oscar defies this. In short, there was no catch. Even my dad, who helped me through the process, and who is a hard case when it comes to salesman (he's been a salesman himself for 40+ years) was pleased and even impressed (I don't say that lightly) with the process. Genuine 5 stars across the board. Seriously, a pleasure to buy a car up at ALM Kennesaw, and if you call, ask for Oscar.

I placed a call to ALM-Kennesaw earlier this month, and was pleasantly greeted by Oscar. I told him I was interested in a 2016 Acura RDX I had seen online that was at their dealership. My name is Rhonda, and it has been a few years since I tried to negotiate for a car, so I just threw out a number I wanted to work towards. Oscar didn???t hesitate to consult with his General Manager to work for me. I would say less than a week later, my son, Matt and myself were sitting at Oscar???s desk completing my deal! Now, I was glad Matt was with me, as he noticed something that needed to be addressed, and again, Oscar enlisted management, and the issue was resolved with no reservation. So, I am now the proud owner of this Acura RDX! I must add that Oscar was very personable, he and Matt got to talk Football! Always a plus! I know if I have any questions, Oscar and the staff at ALM-Kennesaw will assist me, thank you, I will certainly recommend you to my car buying friends.

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!

Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.

I made 7:30a appt for oil change and trim replacement for 2012 Tundra. Arrived on time and was taken in within acceptable 5-10 minutes. Parts assistant found tailgate trim piece in stock and notified service assistant. Oil change and trim replacement performed in one hour. No labor charge for quick swap-in of trim. Check out was fast. *Chik-Fil-A sells food and drinks here. I ordered a chicken biscuit and orange juice. Dealer transport van took me to local Starbucks. Appointment was uneventful and completed reasonably quick.

As soon as I walk in and see the Sales Manager Jennifer Still with her infectious smile, I know I'm not going to be treated like a regular ordinary customer but like family. The whole staff at Day's makes the buying experience stress free. Whether it's in sales or repair, their number one concern is that you leave 100% satisfied!