Used Dodge Journey for Sale in Sarasota, FL

I experienced power steering failure while driving my 1999 Ford F350 truck with approximately 350,000 miles, I called Sarasota Ford and spoke with mr Jane Deal in the service dept and explained my dilemma, had the truck towed to the dealer and the next day the truck was ready. When I picked it up the charge was for only a new power steering hose and they cleaned the steering fluid that blew all over from the engine and exhaust lines. I know this is service way above and beyond the call of duty. Sarasota Ford demonstrated their honesty, they could have charged anything and I couldn't say no, thank you Mr. James Deal and Sarasota Ford

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.

I've been to most all dealerships in town and Tampa. Sarasota Ford is truly the very best. Your place is amazing service form and function! I now use Sarasota Ford s Quick Lane for oil changes and fluids. I get in and out quickly theres a coffee Barrista on duty and they also serve breakfast and lunch items..relaxation room, movie theater room, watch the salt water fish huge fish tank or the living wall, or borrow a courtesy car and get to your next appointments on time..they do it all! Thomas is one of the best automotive guys I have dealt with he's professional and he listens!! At Sarasota Ford I get luxury service at a fraction of the price!

Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.

Even though I bought my truck in Venice and I could get the my service and oil changes elsewhere cheaper, I will never go anywhere else. This Quick Lane is the best in the area and the manager, Thomas, is absolutely spectacular. You won't find a cleaner and better organized service department anywhere. I can actually trust the work being done (you can watch it yourself while you wait) and if there's ever an issue, Thomas will be sure to make it right, immediately.

I would highly recommend the Sarasota Ford Service Department to anyone needing good work done. My husband Ryan is an employee in their Business Dev Center and when my brake lines needed to be replaced on my Suburban he convinced me I should take it to SRQ Ford to have them replaced instead of the Chevy Dealership I had been to before. I am very glad I did, they did an awesome job on my brakes, and even put me in a rental vehicle while it was being fixed. When I came to drop off my truck I came with my two toddlers in tow, and they were super nice to my kids and gave them a popcorn snack. James Deel was the service advisor that handled my repairs and was very nice and was a pleasure to work with. Recently I had to have some front end work done on my truck and it was a no brainer for me to go back to SRQ Ford, and again they did a great job on my truck. I would highly recommend the SRQ Ford Service Department, and I will continue using them in the future. Shannon Employees worked with = Ryan Barnhouse and James Deel

Although the car has 3rd row seating and comes with some updates from the end of this current decade, the car itself seems like it will face many car servicing. From the Bluetooth not connecting properly, USB ports not charging, loud engine noise and car acceleration issues. Very disappointing.

This vehicle is everything my family was looking for. It has 3rd row seats- a must for a family of 5. It's very roomy, and very comfortable. Has all the extra outlets (USB and DC ports). My children are extremely happy.

Great family vehicle, lots of leg room front a back, comfortable ride with 3rd row seating that's perfect for my family and needs, stylish interior and exterior.

Love this car fits the family with room to spare the third row seats are great. Has good power and is comfortable to drive on long trips. Has real good gas mileage I get over 20 mpg.

Called in for repair and was scheduled within 2 hours. Had a liquid leak in front of car, but could not see where leak was or what type fluid. Randi had me meet with technician and I showed him pictures of fluid on garage floor and described the fluid. Randi kept me abreast of findings and although it took longer than I thought, I waited for the car. Work was completed and vehicle checked out ok. I have not noted any further leaks. Good job by all and THANKS.

In short, my recent car purchase from AutoNation was the most positive auto purchase that I have experienced. My sales person, Brandon, knows his product thoroughly, and navigated the entire process flawlessly. The finance person, Rick, was equally efficient and knowledgeable. The entire staff was friendly and willing to lend a hand. The auto was delivered as promised, and I look forward to several years of pleasant driving in it.

We moved to this area from Hillsborough Co. and this was the first time we went to AutoNation Ford for service on our F250/diesel. Having encountered service personnel at other dealerships wherein attempts were made to sell unnecessary "repairs" and/or services, it was refreshing to encounter an honest service adviser who was straight forward as to what I was requesting (oil change, tire rotation/balancing) and inquired as to the services we had had on the truck at our previous dealer. We also discussed the type of driving/towing conditions the truck was exposed to and concurred that all was in order. Based upon this experience, I will no longer travel to our previous dealer and will also bring our other vehicle here for service (a Toyota).

We live about 1/2 way between 4 different Honda dealerships. Not happy with the service department at one, so we decided to try Bradenton. Needed service for our Element, Honda should have NEVER stopped manufacturing them! First phone call to service department was professional, informative, and helpful. We were greeted promptly at our appointment time. Andrew, service rep listened and was attentive to detail. Enterprise Car rental pickup was more than prompt, thank you. While mechanics were working on our airbag recall and 1 other minor item, they promptly called us about another issue they found that needed to be rectified. My immediate reaction was they were trying to increase the bill, but I was very pleased to find out that my husband had indeed been having issues with the transmission occasionally/inconsistently so a valve really did need to be replaced - he just forgot to tell service writer about it. Services all completed promptly, earlier than expected. They were happy that because of our service experience we decided to test drive a new Honda vehicle while we were there. Not quite ready to purchase a new vehicle, the sales rep Dave was very patient, attentive to details, and helped us figure out which vehicles (we chose to drive 2) would fit our criteria. We told that to 3 other dealership sales reps that day (we were test driving 4 different vehicles) that we would not be purchasing that day. Dave listened, no hard sell, no pressure, no rush, answered all our questions. So instead of waiting another month, because of the overall experience with the dealership we decided to go ahead and buy since the vehicle met all our criteria. We felt the final sale negotiations went well - none of that "back & forth" between sales rep and manager making you sit at a desk just "waiting", wasting time. The manager stopped what he was doing and came over to talk to us directly. I'm a bottom line person - he listened & worked well with that & in a matter of a couple minutes (maybe not that long) came to a mutual agreement. The only thing I would have changed would be the way the extended warranty was approached. PLEASE KNOW the other rep who presented it was very professional, listened, was not high pressure but he did not realize we already told both sales rep & manager we do not purchase extended warranties. It was getting late and I just wished that that particular process was included before the initial final purchase agreement was finalized with Gabe. I realize it (the order of sales process) might work for most folks, especially those financing, just did not work for me. Again, NOT any of the staff or management's fault whatsoever, I will be recommending all of them - hence reason I'm writing this now. Being a bottom line person I thought we were there before they were. We're happy.

I was interested in a used car that they had. It was just as represented in the ad. I spoke to someone at the dealership who understood exactly what I needed and what my timing was. He offered to help me as soon as some events took place so that my financing would work. I appreciated the quick service and the no-hassle response. I would work with them and hope to do so again soon.

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

The entire experience from beginning to end was fantastic! I found the car I wanted on the web, and it was in stock at the dealership. I made an inquiry and was contacted within 15 minutes. I already had a great price at a dealer much farther away, and asked if they could meet it - no problem, they actually beat the deal by $500!! They then offered a very fair price on trade without seeing my vehicle (contingent on their folks looking at it). I couldn't get to the dealership until the weekend, and they held the vehicle I wanted for a fully refundable $500 deposit. I arrived Saturday morning, half expecting to hear the price on the vehicle was incorrect, or that my trade wasn't worth the initial estimated price. Neither happened - price was good, and trade in was as we discussed. There was no pressure to purchase anything additional - they did show me the extended warranty plans, but moved on quickly when I said no. They were also able to meet my credit unions rate of 1.99%. I was out the door shortly thereafter, new car keys in hand! The entire process was great. From first contact to my follow up call from the manager asking if everything was OK, the entire experience was superb. I highly recommend this dealership and will look here first when making my next purchase.

2nd Journey we have owned. Loved the first one, but this one came with a third row of seats! Just in time to pick up my family from the airport!

As is my usual experience, the service at Matthew Currie is timely and well done with the service personnel very polite and helpful. Good job as always.

my car has 160000 mi. and runs great no rust and i live in vermont.This car has mostly all origale parts even spark plugs.i love this car.

My wife and I were on I-75 traveling south at 75 miles per hour when the water pump on our 2014 ram 3500 sheared off. This dropped the serpentine belt, and instantly eliminated our brakes and power steering. We managed to make it into a gas station to survey the damage. At this point, I'm thinking oh no, It's Saturday at 2 in the afternoon. To this date I have never had a positive experience at dealership; over charged, bad work, broken parts, etc. My wife started calling local dealerships. The first two did not even know their own locations in relation to where we where broken down. Additionally, they informed us, that perhaps they could get the truck fixed by mon or tues. Our last shot was Douglas Jeep Chrysler Dodge Ram. The service writer we spoke to said; no promises, but that he would try to get us fixed. We decided to tow the truck to Douglas. We didn't arrive until 3;15 in the rain. With no power steering and an 8000lb truck, they could not even get the vehicle into the bay. The tech said; no problem and went at it in the rain outside. To my utter amazement, they got the pump replaced, fluid refilled, codes cleared and everything checked by 5;00pm. All under warranty. This was by far my best experience, at any service facility, ever! Douglas Ram saved my weekend. They turned a possible 4 day nightmare into a mere 2 hour inconvenience. If I were int market for a new car and they were not the best price, I would still buy it from them because of this service. They were awesome, don't hesitate to use this dealership.

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

We are writing to commend the superb, excellent service we received from Jeremiah Bruner upon our unexpected visit to Douglas Jeep on Saturday afternoon, May 20, 2017. During a day trip to Venice Beach, we experienced an almost complete loss of power due to a suddenly dead battery accompanied by the vehicle's computer "loss of mind" in our 2015 Jeep Cherokee. Were lucky enough to get the car started at the beach, but living 45 minutes south in Punta Gorda it was a quick scramble to try and find a dealership. We discovered Douglas Jeep and Jeremiah immediately & pleasantly addressed our dilemma. He got our vehicle into the service bay, had everything checked out and after just less than an hour wait, found out that our battery was still under warranty. They replaced the battery, reset the computer system and we were happily on our way home, thanks to Jeremiah!! His helpfulness and wonderful demeanor are to be commended - thank you Jeremiah. We hope you get a raise!!! The Murphys

We have 6 grandkids so we needed a car with 3 row seating. Had a Honda Pilot, good car but low miles per gallon and expensive to buy, even used. The wife loves her new Journey and it fits our needs well. Lots of value for the money, fun to drive, and so far...no problems.

Awesome service department! Michael August did a fantastic job getting my Taurus serviced when I was strapped for time. He made sure that the technician prioritized the work to be done and coordinated getting the parts in on short notice. Very impressive customer communication and excellent repair work. Thanks Michael!

Joe! He's great and always takes care of me, makes me feel special and not like just another customer. Very professional and knowledgeable!