Growing up, two of my uncles owned car dealerships, so I can genuinely attest to the level of professionalism and willingness to work that I was shown by the guys at Big City. I had Zach, and the efforts he made to accommodate me and get me the best deal he possibly could were as yet unparalleled by my experiences with other dealerships. Big City made their bigger competitors look bad, and that was just with the actual negotiation and selling process.
As far as the car itself, I can also attest to their incredible quality control and level of restoration. To my 2015 Ford Fusion, they had put on new tires, repainted the front to remove chips, detailed every inch of the interior (including taking the seats out and deep cleaning them), tinted the windows, and polished the outside to the point that it really felt like a new car. Cannot recommend these guys enough!
Great car for my family
by Johnny from Stephenville TX
January 3, 2019
This car has been great it is very comfortable and easy to drive. My wife and kids love it. Would love to buy a brand new one in a couple of years.
Great staff to work with and competive pricing. Enjoyed everthing about the transaction and they found the best interest rate. Highly recommend giving Big City Auto in Sioux Falls an opportunity to purchase your next vehicle. And, i love my new truck.
Perfect family vehicle
by Jacc86 from Lady Lake, FL
January 1, 2019
Great interior size with third row seat option, lots of compartments, great on gas, many options and I got the AWD version which handles like a dream in all weather!!!
I had great service from this dealership. I worked with Jeff to buy my car. He was able to pick me up in vermillion to let me test drive the car and did a fantastic job. The price was fair and the car was as advertised. I highly recommend this dealership.
Great family vehicle
by Ebell from Rogers
December 10, 2018
Great gas mileage, room for everyone and has the touch radio, mp3 hookups and Bluetooth all the luxuries of a sport vehicle. Has store in floor boards for middle row, which is very handy for kids.
Hate car shopping, but Court made it pleasant by listening to our needs, and he delivered beyond our expectations. What was wanted wasn't available, but knowing what we desired, Court patiently provided us with alternatives that could meet our needs/wants until we found just what worked for us. He thoroughly explained every vehicle's functions and features. He also understood our limitations, and the dealers' finance person got us to the monthly payment we could afford. We understand there's a process the dealers use, and that's okay, but Carswap never exerted pressure through the entire process as some larger dealerships have a tendency to do.
Love my Dodge Journey Crossroad
by Gmd74 from Bowie tx
December 31, 2018
This auto is very stylish and sporty. Does have 3rd row seating. Includes many features that I love such as push button start, hands free talk, Bluetooth, rear climate control, front wheel drive. I am 100 percent happy with my purchase!
Service team is timely, knowledgeable, courteous and straight forward. A good group of guys. While waiting for my vehicle to be repaired, several Autoland staff members greeted me and checked on and reported the status of my repair. Always a good experience.
Hands down GREAT vehicle
by Erica from North Freedom, WI
January 10, 2019
This Journey has so many features we still have not figured them all out. Never thought we needed a vehicle that is this loaded but may never buy another vehicle besides the Dodge Journey. Handles great in the snow, very reliable and there is something in it for all 4 of our kids aged 3-18.
I liked the no pressure on buying they didn't try to sell me a car I didn't come to look at. BJ was honest if he didn't know the answer he found someone who did I hate it when they read me the option sheet over and over at other dealerships when they don't know. We got a higher trade value than at the big factory dealers in Sioux Falls. Great communication from the sales person he never hounded me let me take my time to think things over let me drive as many as I wanted to find the right one.
by Kelly from Sedalia mo
December 8, 2018
This car runs very good and excellent car good gas mileage alot of room for family and trips and able to go and get were we need to go
Sue and I just finished the purchase of a 2015 model car from this company. Having first seen it on-line we contacted them about the vehicle. Randy, the manager, was professional about the dealing process from the get-go. When we went to the lot to continue our investigation of the vehicle we met with Josh. In the next 4 hours Sue and I decided that this vehicle would be exactly what we were looking for. We were treated extremely fairly through the dealing process and concluded with what we believed to be an excellent vehicle at a very solid price. Our requests were met, they put it on the rack for me to look over the ease of access for changing the oil and the condition of the undercarriage. When ever there was a question they were uncertain about they found the answer for us.
All the details and steps in the process were clearly presented and explained. When Sue and I left with the vehicle we were very satisfied that we had been treated well and that we had bought a quality vehicle.
Car preforms well but no advance safety options
by Markub from New kensington pa
November 30, 2018
Needs more safety option like auto braking blind spot indicator easy drive lots of power seat plastic broke poor design my next car will not be a journey
The sales staff took the time to listen to what I wanted and helped find the perfect SUV for my situation! Highly recommend! I loved how they have such a huge variety and all price ranges.
Fun to Drive and Reliable
by Maddie27 from Lansing, MI
January 10, 2019
Very practical for my lifestyle (ie. dogs, camping, biking), but also comfortable and fun to drive. The acceleration is great and interior features are great. Built in coolers in the back seat make it ideal for football tailgating.
Have really been pleasantly surprised with the way the Crossroad performs, rides and handles. The 3.6L engine is very responsive and provides plenty power. The only downsides are poor gas mileage and the manual rear hatch.
by Midwest buyer on a budget! from Sioux Center, Iowa
March 11, 2013
I found a 2013 Dodge Durango on Cars.com web site from Billion. It was listed with a special internet price that made it the best price for the options I wanted. I used the email option on the cars.com site for that vehicle to set up a test drive. After a test drive of the vehicle the price was exactly what I expected. I got the internet discount and drove away with a new vehicle. Excellent people and customer support for future upkeep and maintenance at this location. I would highly recommend this dealer to family and friends.
by cardinal fan from herrin
December 4, 2018
The car meets all the room that we need me and my husband love it.Differently a good value for the price. Plenty of room for a family.
John was awesome. He even came in on Sunday as this was the only day our son was home. He was extremely knowledgeable about the vehicle and made us feel right at home. Would highly recommend this place for your next vehicle!
Critics most hated SUV
by KB from Southern California
December 28, 2018
This is a great vehicle for the price. It rides and handles just fine. It comes with many standard features that would cost extra with other SUV’s.
You can buy a loaded Journey for around $29,000. You would have to spend thousands more to get a fully loaded SUV from any other manufacturer.
So what if it is an old design. ( The VW Beetle was around for 30 plus years and sold like hot cakes.)
It looks like an SUV should and is super smooth on the rough roads of California.
The automotive critics hate this SUV for reasons I can’t figure out. Read the critics reviews and then drive one. There is absolutely nothing wrong with this SUV. If you buy a Journey and are worried about reliability, purchase an extended warranty. You probably won’t need to use it though.
If you are in need of a new or used SUV and don’t want to spend tons of money, then the Journey is a great choice for an SUV.
The entire car was great. It was a smooth ride. Loved the cream color too! I own a black color van, it shows everything. Just wish I could afford it.
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