It???s rare to find a car dealership that cares about the car owner???s best interest and what vehicle suits their needs and wants. That???s what you will get at Vance. I am so thankful for the energy and time, Rod and Emily spent to make sure my vehicle purchase is the best deal possible. They are patient, they don???t pressure you, and listen to what your needs are. I???m so proud to be the owner of a new 2018 GMC Terrain and I can???t wait to share with family and friends about my amazing car buying experience!
Fantastic service department. Absolutely the ONLY dealership service department that I trust... because of John Noble period. One prime example: John keeps me informed of important upcoming maintenance but NEVER pressures me into performing recommended, but not critical, costly maintenance decisions. John is an effective and knowledgeable service adviser with excellent communication and interpersonal skills. I have written this before in previous customer feedback reviews and I will re-enforce my comments; I will continue to purchase my vehicles at John Vance Auto Group as long as John Noble is my service adviser.
My wife and I were looking for an SUV. I spoke with Jason Williamson and he was professional, very knowledgeable, and the best car sales person that I have worked with since I bought my first car almost 30 years ago!! I was able to get my wife into her dream suv and it was very affordable. I will definitely do business with Jason again in the future when I am ready to get another vehicle. Great company and great internet sales people!!!
My wife and I were out driving rt 66 and as we came into Chandler we noticed Patriot Chrylser so we pulled in to just take a look at the new Jeep Wranglers. Allan Coleman promptly met us outside and was very knowledgeable of the vehicle we were looking at. Allan answered every question without hesitation and was very courteous during the time we spent on the lot looking for our next purchase. Thank you Allan Coleman and Rob Mitchell for your extremely pleasant attitudes during our visit.
Was looking for a used Hyundai in Stillwater;didn't realize they had a dealer there. Aren Porec came out to help us, understood exactly what I was looking for, and made it possible to get a new car in my budget. He is very knowledgeable and enthusiastic about his product! Love my new Hyundai Santa Fe Sport!
Although we came in to work with Arthur Bowens due to the fact that he treats my family and I like one of his own...we got to work with his son Tyrone Bowens, whom at first I was very unsure about, but ended up giving us incredible service! Keep up the good work Tyrone! Thank you for all that you did for us!! Along side with everyone else who helped make this purchase possible!
While I did not purchase a vehicle from John Vance I did communicate with them through phone and email. They were very helpful and willing to send information on any vehicles I requested. I know they would rather have us at the lot, but even so I do not feel as if they were put out. Every question was answered promptly. They did not fill my inbox full of junk nor did they explode my phone with calls hounding me.
Honda has really got it right with the HRV. My wife and I purchased one from Andrew Whitsett who was a very nice and not pushy salesman. He made the buying so easy and streamlined that it was like ordering a sandwich from Burger King and having it our way. He really knew his stuff and we will buy from him again.
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