Dodge Journey for Sale in West Burlington, IA

We're in our 70's and have bought a lot of cars over this timeframe . Many different dealers in a variety of places, so we've gleaned some insight into how the process works. Mostly one learns early on about the 'game'---the haggling on price, the oftentimes hidden costs of add-on's, the car salesman style that seems to go with the job. Eventually if you agree on all the variables, the interminable process of finally taking ownership begins. I'll admit we've run into a couple of better-than-average dealerships in the past that put many of these traditional tenants to rest. However, our recent purchase at Deery Brothers in Burlington, Ia, was akin to stepping out of the dark and into the light. Jake Walker, Product Specialist, greeted us with a smile and shortly convinced us he had an immediate understanding of why we were there and what we wanted to see. His knowledge of the car we were after was very good, and although they didn't have the one we wanted, he assured us it could be found in a short time if our conversation concluded with a sale. My wife and I were flabbergasted with the congeniality of Jake and Mike Gerst, Finance Manager, and the other couple of staff we communicated with while there. Everyone was--friendly! We were treated fairly and amicably in all ways in the process of getting our new car, and the amount of communicating that ensued before and since with Jake is, in our many experiences, exceptional. They're not only selling a car, they are selling the Deery Brothers brand of doing business---that of complete customer care. We have bought cars from Deery Brothers over the past 25 years or so and was satisfied each time, but as with all businesses that strive to improve their model, they have---a major plus for the customer. It is a pleasurable experience, and unlike the old days, the process is fast and efficient, made possible by congenial people doing a great job. We look forward to our next car purchase in a few years with Deery Brothers and their fine staff.

Was worth the long drive from central IL to look at a featured used truck, but was steered by Sales Rep Wendy Miller to the one which I did purchase that was an excellent pick for our family needs. Wendy was really down to earth, very professional, and personable. I will definitely be returning! Thank You!

My experience with Shottenkirk West Burlington was wonderful. They are beyond friendly & welcoming. I had my 3 year old daughter with me and they were beyond patient with her. My sales man sold me a wonderful car & my finance manger got me a wonderful deal. I would recommend this dealership to all my friends.

The Shottenkirk Mt. Pleasant team is very professional and efficient ! Everything about buying a new vehicle there was a smooth process and we felt right at home in their beautiful facility. Would recommend them above anyone else in the area. Great job and thanks again.

I was shopping for a truck and had sent several offers out, most dealerships didn't even bother responding. While the truck they had was a little more than I wanted to spend, they responded cordially to my offer and were willing to work with me. I bought a truck elsewhere and J.D. actually took the time to ask me about it after the fact. I can't believe all the bad reviews. If the other dealership hadn't snapped up my offer, I would have worked with these guys on a new RAM with rebates in a heart beat, despite the distance. These guys took the time when few others could be troubled. I was impressed.

Got prompt reply. Total price on line included brand loyalty discount which was in fine print at bottom of ad. That should have been more prominent in the ad. Did not have current brand of vehicle and therefore did not purchase this vehicle. Advertising needs to be easier for average buyer to understand.

Dustin and all his staff are incredible to work with. It is a family atmosphere that makes you want to do business with them. We are very happy with our decision to purchase our Yukon there.

found it at a great price online and contacted them over phone. put $500 down and drove down the next week to pick up the car. about a 10 hour drive. everything was just as listed and got the car at a great deal. They had some trouble with out of state registration, but it got sorted out. Very pleasant to work with.