I got to say this place rocks, super friendly staff, very knowledgeable and helpful.
The buying process was easy and fast and Leo is amazing and super friendly.
I will get purchasing my next car from them.
BTW, the most amazing collection of luxury cars in one place I have ever seen.
From the time I expressed interest in the car to the completion of the transaction, communication was excellent between me and the salesperson (Reny Dubon). Reny was very cooperative in answering questions about the car and was familiar with its history. I had to visit the dealership from out of town to test drive and inspect the vehicle. The car was ready when I arrived and the test drive was accomplished with no problem. The transaction went very smoothly, including arrangements for having the car transported across country- it was picked up the next day. All in all, great people to deal with.
I had been shopping for a pre-owned S550 for quite some time and came across one that caught my attention on Excel Auto's website. I had only seen the dealership when I drove by in Boca but never went in to take a look nor had I known anyone who had bought a car there. I am so glad I gave them a shot. From the moment I walked in I was greeted politely. The customer service and knowledge of the staff was great. I can't stand a pushy or cheesy car salesman and they were far from it. Long story short, I purchased the car, got a great deal and will be back for my next car just because of their customer service and honesty. Thank you Excel Auto
It was my first time purchasing a car and Jorge was my sales associate. He made the whole process very pleasant and stress free. He went above and beyond by answering all the questions I had and even staying after hours to make sure I had a satisfactory experience. I totally recommend him to whoever is looking for a car, even if is your first time doing it like me. He was very professional and carismatic too
by Judith Hamilton & Courtney Hamilton from Florida
December 4, 2017
This is my second purchase of a vehicle from Jumbo Luxury Cars and I must say that the service and level of professionalism this time, exceeded my expectations.
My wife and I were fortunate to have the benefit of a salesman by the name of Mike, who guided us through not only the question of the vehicle’s selection and financing but also finalized for us the Titling...all of which saved us a lot of time.
This gentlemen Mike, went beyond the call of duty in answering all our questions even after closing hours and kept in touch after the purchase to make sure all went well.
It’s because of persons like Mike that vehicle purchasing can be made simply and easily. We wish him and Jumbo, all the very best.
This team at Brickell, Cliff and associates were great during my purchase experience. Bought via internet and long distance. It was easy. The only recommendation is to have the dealer pay for the return overnight envelope. With as much money as I am paying it would have been nice to not have to pay out of pocket for that. Other than that it was a great experience.
The service department is great and received professional service with respect to the service personnel and the quality of work performed. However, it took 50 minutes for me to get a loaner vehicle and the people working in the rental car department were not friendly and courteous. There definitely needs to be a lot of improvement in the loaner car department. It needs more staff and training that staff to make the customer feel appreciated.
Nadar helped me buy a 18 huracan performante! I couldn’t have asked for better service and an easier process. I bought the car from across the country and everything was done by the time I was there to pick it up. Hands down the best place to buy a car!
The people at the dealership enbody the talian experience that the car itself exudes. Giuliano is a great person to represent the Masarati brand. I was also finished with the paperwork within 1 1/2 hours. Amazing!
I purchased a Mercedes Benz 350E yesterday, Saturday evening from Jason Tsanakas at Jumbo Luxury cars. The experience was excellent! We showed up about 20 minutes before closing to just look at a car we saw online. Jason showed us the car, but due to the large selection of high end quality cars I saw on the lot, I wanted to compare that Mercedes to other options I saw. He patiently showed us each car, explaining all the options each car came with, even though it was now after closing hours. We saw a car on the lot that was perfect for us. Jason again spent the extra time to sell us the car right then rather than just taking a deposit and having us wait until Monday to take the car home. The buying process took less than 45 minutes. This was the best experience I have every had buying a car. I will definitely recommend this dealer and salesman to all my friends. The cars are top notch, the selection is amazing and the customer service was excellent!
HANK CARPENTER IS THE BEST GUY . YOU COULD NOT HAVE ANYONE MORE EXCITED TO SELL YOU A CAR. HANK DID A GREAT JOB FOLLOWING UP ALL DURING THE ORDERING PROCESS. HE PUTS HIS CUSTOMERS FIRST. LOOKING FORWARD TO SEE THE DEALERSHIP FISHED SHOWROOM
This was my first visit to the Maserati store, I???ve bought every other brand so far out there and this was my first Maserati, sales person Silvio was extremely helpful and friendly very courteous, took time to explain our options, everything from beginning to end was a pleasure I would definitely recommend
Great car-buying experience! Called the sales person, that had everything prepared for me so I could get to the dealership and close the deal quickly. I definitely recommend if you want a great deal and friendly experience!!!
Paulo did a wonderful job of walking through the entire purchase/trade-in process and completing the entire transaction. Follow up was excellent. I would highly recommend Jumbo and Paulo for anyone looking for a luxury vehicle.
I trade cars every 6 months or less and my big struggle is to find a sales person that really gives attention and understand how to negotiate. I sent a msg on ebay and Scott answered my with in the first our, after that even on sunday and after hours he was very quick on responding to me. Highly respect and recommend Scott. Thanks for you help!!!! Fernando
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