New and used 2025 Ford Bronco SUVs for sale near Cloverleaf, TX

This review is about the Ford service department and Samantha Gray. my most recent experience with her and this department was fabulous. She communicated well and had the vehicle ready as promised. Keep up the good work Samantha.

We had an amazing experience in buying our Dodge Ram 1500. Trade in was easy and fair. The folks are very courteous. Will definitely recommend to anyone.

Good customer service and easy and smooth transition from dealer to my credit union.

I?m not one to leave reviews online when I have bad experiences , non the less when I have a good one BUT I really feel my experience at Cook Ford and giving appreciation to Eric Osorio(sell?s guy) and Tania Brown(finance manager) is well worth what little time I have to get on here and leave them a review. I bought my 2022 F150 on Nov 22nd just before Thanksgiving. I?m a man of little free time when I?m off work and was in somewhat desperate need of a truck. With thanksgiving being only 2 days away I was stressed enough not knowing if I?d be home for the holiday or stuck on a train at work so I had that to add on to my stress. Just as I pulled into the parking lot rain started to pour down. I took that as a bad luck sign. I felt as if I was going to walk into the dealer and be rushed,forced and pressured into buying something I didn?t really want at a price I felt was over priced. Eric Osorio made me feel the complete opposite of that. I didn?t go in with a certain truck in mind,I just knew I needed one. Rain was still pouring and he did not hesitate one bit to go outside in the pouring rain and walk the whole lot with me till I found the truck I wanted. Never complained about the rain nor made any bothered faces about me taking my time to look at their inventory. So we walk back in and start discussing numbers as well as a vehicle trade in as I was going to trade in a Ford Explorer I had. Was nervous because I never traded a vehicle in. He made the whole process seem like a walk in the park and was able to work with the Cook Ford manager on giving me a better offer for my Explorer than I had in mind. Everything just seemed like it was going too good based on my passed experience at a previous Ford dealer back in 2019. Across the hall from Eric was the Finance Manager (Tania Brown). She was previously helping out another client as Eric was wrapping up all the paperwork I needed to sign. As Eric was finishing I could see a young lady in her early 20?s with her mom walking out Tania?s office with a big smile. That gave me somewhat of a stress reliever. Just as Eric introduces me to Tania and it?s my turn to walk in and go through the final finance process with Tania her lunch was getting delivered via grubhub. Being that I spend a lot of time away from home and don?t really get to sit down with my family at the dinner table every day/night Breakfast,Lunch and Dinner time is sacred to me when I am home with my wife and son of 2yrs old. So I told Tania that I didn?t mind waiting outside while she ate her hot meal that had just been delivered. She told me it was fine and that she could wait till she got done with me. This made me feel like now she was going to rush me out of there and not give me the same impeccable service I received from Eric Osorio so I told her once more that I didn?t mind waiting but she insisted in helping me still. To my surprise miss Tania Brown made me feel just as comfortable as when I was dealing with Eric. She didn?t try to force me into getting anything I wasn?t really looking for in a warranty package. To be honest the price of the truck and monthly payment I was going to have was a bit more than I wanted but they were both able to give me a good deal on my trade in,new truck price and final financing. So much so that I was able to walk out with just the monthly payment and overall final financing price I was hoping for. Tania Brown really helped ALOT with getting me the perfect balance of warranty protection for my new truck. She was such a kind hearted person that I even shaved personally family business with her(in a good way,no negative stuff)and that?s something I don?t do even with my close friends. She even shared information about programs and events that will be fun and helpful to my wife,son and I. I drove in on a rainy day and gut feeling of bad luck and drove out feeling as if I just left Sunday service. I can?t help but say that Eric and Tania?s teamwork was top tier and 2nd to none! TY!

Gabriel Salesman Welcomed me and helped me with every question I had and had very good attitude and made me feel welcomed

IT WAS A GREAT EXPERIENCE BUYING MY TRUCK AT COOK FORD MY SALESMAN ERIC WAS VERY KNOWLEDGEABLE AND VERY HELPFUL.

My experience with this dealership with great. Jose handle me and my wife with exceptional care, concern, consideration and kindness. Colby was very professional and thorough, Greg was thoughtful and very mindful and Tim was very courteous, attentive and patient with us. The only thing that was a little disturbing was we were literally there for 8hrs?. in which I am aware that sometimes depending on the circumstances of situations that the processing factors could possibly be more tedious than the normal?. But overall 5 stars. Great restrooms, beverages and waiting areas. Very good dealership to do business with.

It was Great best car buying experience I?ve ever had

Great shopping experience, friendly faces, fair prices.

Ed Miller provided great service! The vehicle was exactly what I ordered and the transaction was seamless and quick!

Chastang Ford is highly attentive and educated me on different alternatives to get me in the right vehicle at the right price. They are even working to secure the vehicle that I want and have been so patient and communicative throughout! Look no further when looking to purchase a vehicle, Chastang will take care of you!

Best experience and best deal ever from Baytown Ford. Salesman Gabriel worked with me for 2 weeks to make the his internet deal happen. He did a fantastic job representing his company and getting me the best deal possible. Mario in finance department got me an unbelievable interest rate. If your in the market for a vehicle this is the best place to shop. ?

Everyone went above and beyond to help me out. It was well worth the drive, and would highly recommend anyone to them. It was a great experience

Excellent dealership. Price wa right. Salesperson was fantastic. Would return if I wanted to trade or buy another vehicle. They even had a Mustang hat that matched the interior of my new car.