New and used 2025 Ford Bronco Sport Badlands for sale near Berlin Heights, OH

I was traveling across country from the East Coast to the West. I had severe brake issues on my 2016 Expedition. With all my gear, my son and my service dog I approached the service manager with my problem. He was extremely professional and offered to take a look, but could not promise work, as they were already booked for the day. After taking a look, they found the issue was a recall concern and covered all the repair on their dime. Best of all, they did the work that day and had me back on my way in 5 hours, thus saving me hotel bills and added stress. Throughout the repair, I was informed of progress and treated like a VIP. In addition, their spaces were organized and extremely clean of debris and clutter. I have never had such service in any dealership in all the 45 years I’ve been driving. Thank you Nick Abraham Ford….Thank you Nick!!

Everyone went out of their way to make us feel that our needs were getting met they went above and beyond

Process went as expected. Would be great if you could come up with quicker process. Sales man and other staff all tried to meet our needs.

I usually don't like doing this type of business by phone, I did it all by phone really liked the free pickup and delivery and they washed the truck car .

Very good experience at this dealership. Had a recall item on our motor home which they fixed quickly along with another small issue they caught that we didn?t know about. Very happy with them!!

As far as buying a car from a Dealership, it was the a real pleasure dealing with 2 of the best sales personal that my wife and I have ever had in the last 60 years that I have been buying cars(I am 79) years young. We dealt with (Pete Stiman) and (Paul Lawson) long distance since we live in Oklahoma. These two gentlemen are the best of the best for they were honest as a summer day is long, truthful, respectful, informative, and did every thing we asked of them and even went way beyond what they were asked to do. It speaks volumes when the car arrived and was every thing that their photo's and descriptions were exactly as they described.These two men are a real credit to Mike Bass Ford. Lastly if I or my wife was to ever buy another car it would be from this dealer and would request either one off these great sales people. Tom & Carol Murray Choctaw Oklahoma

I have purchased numerous vehicles over the last 45 years but this one from AutoNation was the best one yet. My salesman Jeff was amazing. He gave me a greatprice/value, answered all of my questions, and even drove 200 miles to meet me when it cam time to deliver the truck. Great price and great cunstomer service...can't beat that! :)

Anthony Ridenour very kind helpful. The guys and women in that area are very kind

I had a great experience purchasing a new F-150 from Mike Bass Ford. I stopped by on a Sunday for some information, get everything I needed to know from Brian and received absolutely no pressure or xx. I was impressed. I shopped around a couple of other dealers simply to cover my bases, and those experiences were more than enough to convince me that Brian at Bass was the guy to buy from. I returned a couple days later and was in and out in an hour and a half. The entire team was helpful, friendly and congratulated me on my new truck. Everyone was professional yet kind and didn't waste a minute of my time. It was hands down the best car buying experience I ever had.

Dave golini has helped me get two cars I appreciate him . I love my car first day in it

Great place always happy, I?ve bought 4 cars here, service department great also, people are polite and know what they are doing, I recommend this place to all my friends,

Great Dealership! Had both of my fords serviced last week. Kaitlin and Mary were both great! Thank you both again for taking care of me.

Everything was corrected and my wife and I are happy. I do not know what else to say. I do not usually write reviews as they do not seem necessary. I just want the emails requesting them to stop.