New and used 2025 Ford Bronco Sport Outer Banks for sale near Pico Rivera, CA

Service writer was very engaging and informative. You can tell he enjoys helping customers with his positive and upbeat persona. Work was a completed as instructed and on time.

Excellent customer service. Would recommend this dealer to friends. Our salesperson was polite and professional. His knowledge of the vehicle was great, and he took all the time needed to explain all of the details on how things worked.

Dealer incentives and Ford's incentives made shopping here a better choice. To get the deal I needed. Prices were a bit better than other dealers.

Marco delivered excellent service!! Overall great customer service and very knowledgeable. Will continue scheduling with him.

The experience was surprising from beginning to end! I was never pressured to purchase and the buying process was painless as well. They even offered sandwiches! Great experience overall!

I walked in off the street looking for a new Bronco Raptor and was able to pick-up my new car the following day. Flawless experience from sales to finance to delivery. Thank you Ken Grody!

The place was amazing the selection of cars was amazing they all so have custom cars it?s the nicest dealer I been to and the staff was great very friendly I work with mel very great guy so if your look for any type of ford go check this dealer out and ask for Mel he will help you out

Great customer service all the way through. Caren was great to work with and helped get us what we wanted.

Very pleased with service. Car was ready in just over 1 hour

Being a Galpin Ford costumer for years, and having a very pleasant experience with them, I decided to give Ken Grody Ford a chance and they have convinced me completely. From now on, I will start using them for my future services!

After having a couple of bad experiences at this dealership, it was a pleasant surprise that they have turned around the customer service experience in the service department. I took my F-150 back to where I bought it for recall work. The service advisor was helpful. She sent updates on repair process and, best of all, my truck was delivered back to my house at the time originally estimated.

Great experience and specially the treatment by Ali Khan and team. They made the car buying experience a pleasure. Nikesh and Zohayr were great too. This place is amazing and I will be recommending them to family and friends. Thank you Chino Hills Ford

I wrote an earlier experience and I gave it a 1 point. Well the manager call and it changed everything. I tried removing my comment but it will not let me for some reason so I wanted to do an update. August 9, 2024 By Carlos from Pomona, CA Ford Chino Hills: I wanted to express my gratitude for your recent assistance in addressing the issues I encountered at Chino Hills Ford. Initially, my experience did not meet my expectations, but your proactive approach and dedication to resolving the situation made a significant difference. When you reached out and took the time to understand my concerns, it was clear that customer satisfaction is a top priority for your team. Your prompt actions and thoughtful solutions turned my experience from a challenging one into a highly positive one. I truly appreciate the extra effort you made to ensure all my needs were met and that everything was handled to my satisfaction. The improvements made have greatly enhanced my overall impression of Chino Hills Ford, and I am now very pleased with both the service and the outcome. I commend you and your team for the professionalism and commitment to resolving the situation effectively. Thank you once again for your exceptional support. I look forward to continuing my relationship with Chino Hills Ford and will be sure to recommend your services to others.

It was my first time at your new location. Everything went smoothly and everyone was friendly and helpful to me and explained things is a way I understood. I believe my service person was Arturo. He was great and so helpful to me and pointed out a couple of things I didn't know, so I am totally grateful to him and the dealership. I will be back for my next service appointment for sure!

Sales rep Sam was one of the best sales guys I?ve ever worked with. He was straight forward , honest and made the process hastle free

I leased a Lincoln Nautilus from Santa Monica Ford. Kevin was extremely helpful, he?s the best!! His patience, knowledge and kindness made this process seamless. I will continue to go directly to him for my next car.

Best car I've owned! I've owned 20 cars over a lifetime of driving. No repairs and no maintenance required.

Mr. Escobar was very good in explaining the different parts of the vehicle. Everyone was very friendly and made sure I was taken care of. Only problem was parking near the dealership is limited, with parking meters near the facility. Even calling the facility I was told to park where ever I could. Fortunately Mr. Escobar reached me and allowed me to parking within the facility. Good thing he did for I would have left.

Although we did not like the vehicle we test drove, we were very impressed by their excellent customer service. We called ahead of time and they had the vehicle we inquired about freshly washed and pulled out for us to test drive. There were no pushy salespeople, just a genuinely polite and informative staff. We have been to quite a lot of dealerships in the past month and thus far our experience with Villa Ford has been the best.

Found the truck that I wanted and this was the only dealer in the area to have it in stock. Great buying experience! Very knowledgeable about the truck. No pressure sale. They even delivered the vehicle to my home.