Awesome Experience! Love My Chevy Trax!
November 5, 2018
From start to finish the experience was great. Car buying can be stressful and overwhelming but when I contacted Mall Chevy via a web contact form it was super easy. They texted me to set up a test drive. I arrived they took me right away. My salesman Dan Reilly was great. He explained all the features in the car before we drove off the lot and the test drive was amazing. I wasn't ready to commit then and told Dan I would be making a decision the next day and he didn't pressure me and said he would follow up the next day. He also showed me all the colors available in the 2016 Chevy Trax LS and we spotted a red one and Dan knew that was my first choice if I chose the Trax. The next day I walked in before Dan could follow up and he knew I wanted to test drive the red Trax and had someone get it ready (it was recently delivered and still in plastic) and we test drove and I decided to buy it. Throughout the purchase process (it took 4 hrs start to finish including test drive, on star set up, and my chevy app set up, and financing) Dan stayed with me and didn't try to pawn me off on another sales person despite the fact that at the end of the purchase there was a couple waiting for him to help them. I appreciated the service and the lack of pressure. It is very exciting buying a brand new car and Mall Chevy congratulated me and it was a great experience. I also LOVE my Trax! It drives beautifully and it is fun to drive :)