Used 2023 Ford Edge SEL for sale near McCullom Lake, IL

A very pleasant buying experience. Gabe, my salesman was easy to work with. I got everything I wanted added to the vehicle. Everyone is very professional and thorough. Sandy, in customer satisfaction is always making sure you are having the best experience. I am very happy with my buying experience at Kunes.

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

Very easy to work with Kunes, everyone was pleasant to talk with and they were able to meet my expectations.

The sales, finance and service department are the best. Every once awhile I receive a text message asking me how the car is doing and if I need anything. The service department is always great.

Did a fine job on my truck .A. A . A . as good as it gets Until next time we meet again. Iam sure something in the D. E. F. system will FAIL.....

I would say the experience was fine and the service department was friendly. The showroom was clean and had a good selection of upper end cars. Lines could use a slightly larger waiting room for the number of patrons that show up on a Saturday.

I WORKED WITH DYLAN HE WAS WAY ABOVE A FIVE STAR RATING HE WAS VERY HELPFULL AND DID EVERYTHING TO HELP WIYH THE PURCHASE OF MY VEHICLE YOU HAVE A GREAT EMPLOYEE AND NICE YOUNG MAN WORKING FOR YOU I WOULD SEND ANYONE TRYING TO GET VEHICLE TO SEE HIM GREAT GUY.

Thank you so much for a great experience. Chad, the salesman, that I worked with was great. I was a bit nervous before coming in this morning due to my daughter's experience with a salesman at the Kunes next door to this one. But it quickly became a great visit. He was patient and did everything he could so I could drive the car off the lot today. Everyone was very helpful and friendly. He also promised to get me a manual for the Hyundai Tuscon I bought that is missing. I hope he keeps that promise. The salesman, Roel, who was the one next door that my daughter had was not so good. He was demanding and was not very truthful. I believe that he would sell anything or say anything just to make a sale. He demanded that I get in there to cosign for my daughter for a car that was way over her means. Cosigning for someone is a very huge thing and should never be demanded even by a salesman.

Anytime I call and let them know that there’s a problem with my vehicle I bring it in and they take care of it. Found out yesterday that there’s something wrong with my transmission. Thank God for their warranties. I have a special needs son and I need a bigger vehicle and because of them I have that bigger vehicle.

Excellent, from the day I walked in to finance my truck every member from Sales to Finance were 100% committed to the sale. My process was hassle free

I really just went in on a Hope & a Prayer! Single father of 3 and I need a vehicle that was safe , reliable and fit our needs as a family The Salesman Mr Worm was brimming with confidence that they could get it done My credit was Very Challenging. As long as I provided bank statements, ID, and proof of address they were able to put me in a beautiful 2019 Buick Encore!

Great family owned dealer. Easy to deal with and you can actually talk to someone that knows what they are talking about.

The finance manager was unbelievable , he realy bent over backwards to get us the very best rate. Then the next day he call and said he even get us a better rate. I can't say enough about this team of true professionals!!!! YOU HAVE A CUSTOMER FOR LIFE !!!!!

Worked with Tim Bies and Heather from the finance dept. I purchased my leased vehicle and they were extremely helpful thru the whole process. I do recommend this dealership.

I work 3rd. So I set up an appointment online. They set me up with Dylan. Dylan contacted me via text. Asked what I'm in the market for. I gave Dylan a run down. We set up a day & time. When I arrived Dylan had A few trucks lined up & ready to go. I gave more in detail on what I was in need of. One being the 3.5 twin turbo. Found a truck after looking at several of them. Only issue at the time was no trailer hitch. One of my requirements. Dylan had that taken care of. Kunes paid for the new hitch to be installed. Everything went smooth from start to end. Dylan is a great guy to work with & made everything pretty much pain free. Even took care of lunch. What happens next is what is Important. After a month of owning the F150. I put new rims & tires along with running boards. Come to only find out one major thing was wrong. It didn't have the 3.5 twin but the 2.7. Lets just say I was pretty upset & felt taken for. stuck with a truck I couldn't use. I left a pretty crappy review. I contacted Jesse the general manager. I Explained the situation. He talked to Dylan & got back to me the same day. Dylan being a standup guy owned up to the mistake & both Dylan & Jesse went more than out of their way to make all right. They got me a bigger truck more than I expected it to be. They removed the rims & tires from the one truck to the other. The truck they got me was clearly worth much more money But kept the number the same. Mistakes happen for a reason. How those mistakes are handled is what's key. Kunes stepped up to the mistake ^ made it right. Thank You!! They proved to have an honest sales team & proved they want you to leave happy. They have my trust

The entire team at this dealership are true professionals. They all seem to care about making your car buying experience a memorable one. Andre, Tracy and Sales manager did an amazing job in getting me the best deal possible and out on the road in an hour. This is very rare in a Dealership and they managed to pull it off. A Five Star Dealership

Everybody was great especially the salesman! The business manager also got me in and out quickly which was nice! I got the exact truck I wanted for a price I thought was reasonable!

I brought my F150 in for an oil change on 10/5/24 Jessica in the service department was awsome! She made sure our visit went as smooth as possible! She is very professional and curtious and knows her job well.

This was my family’s second vehicle purchase this year from the Kunes family of dealership’s. Can’t say enough about the customer service and professionalism. Mike Meyers did a great job of finding the truck I was looking for, quickly and at a good price.

Excellent, professional, friendly, and quick service keeps me a loyal customer of Kunes Country Chevrolet. Second time buying a vehicle at this location and was completely satisfied by the service each time.

This is an update to previous review. I bought the cerma plate protection package but was unhappy with the interior. I took it back and it turned out that nobody even worked on the interior. They did it while I waited. If I hadn't taken it back I would have paid for something I didn't get. The service dept. was a little upset with my mood and attitude, but when they found out no-one had even worked on my interior they were very apologetic and nice about it and thanked me for bringing it to they're attention. I don't like dealers and this is a perfect example of why.