Used 2023 Ford Edge SUVs for sale near Algonquin, IL

I would say the experience was fine and the service department was friendly. The showroom was clean and had a good selection of upper end cars. Lines could use a slightly larger waiting room for the number of patrons that show up on a Saturday.

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

A very pleasant buying experience. Gabe, my salesman was easy to work with. I got everything I wanted added to the vehicle. Everyone is very professional and thorough. Sandy, in customer satisfaction is always making sure you are having the best experience. I am very happy with my buying experience at Kunes.

They are well prepared and complete the repair in one hour or less. The facility is very clean and it reflect on the work performance.

I had excellent service from Ken Pinson. I have purchased many cars from him and he is always very professional.

Packey Webb on ogden ave in Downers Grove is great to work with from the buying process to getting service done on car. Great, friendly employees who are honest.

great dealing with Eric W and Jaelyn getting my Kia Niro. cant wait to show it off to all my friends!

They are simply amazing. Ken the service advisor is amazing and always takes care of me. Always makes me feel like I’m part of the family and my needs are always number one. Keep up the good work, everybody.

A very thorough service. Time consuming but worth it. Knowledgeable staff. Good pricing. Great customer service. Clean shop. Clean waiting area. Appointments are needed and worthwhile.

Very easy to work with Kunes, everyone was pleasant to talk with and they were able to meet my expectations.

I WORKED WITH DYLAN HE WAS WAY ABOVE A FIVE STAR RATING HE WAS VERY HELPFULL AND DID EVERYTHING TO HELP WIYH THE PURCHASE OF MY VEHICLE YOU HAVE A GREAT EMPLOYEE AND NICE YOUNG MAN WORKING FOR YOU I WOULD SEND ANYONE TRYING TO GET VEHICLE TO SEE HIM GREAT GUY.

The finance manager was unbelievable , he realy bent over backwards to get us the very best rate. Then the next day he call and said he even get us a better rate. I can't say enough about this team of true professionals!!!! YOU HAVE A CUSTOMER FOR LIFE !!!!!

I work 3rd. So I set up an appointment online. They set me up with Dylan. Dylan contacted me via text. Asked what I'm in the market for. I gave Dylan a run down. We set up a day & time. When I arrived Dylan had A few trucks lined up & ready to go. I gave more in detail on what I was in need of. One being the 3.5 twin turbo. Found a truck after looking at several of them. Only issue at the time was no trailer hitch. One of my requirements. Dylan had that taken care of. Kunes paid for the new hitch to be installed. Everything went smooth from start to end. Dylan is a great guy to work with & made everything pretty much pain free. Even took care of lunch. What happens next is what is Important. After a month of owning the F150. I put new rims & tires along with running boards. Come to only find out one major thing was wrong. It didn't have the 3.5 twin but the 2.7. Lets just say I was pretty upset & felt taken for. stuck with a truck I couldn't use. I left a pretty crappy review. I contacted Jesse the general manager. I Explained the situation. He talked to Dylan & got back to me the same day. Dylan being a standup guy owned up to the mistake & both Dylan & Jesse went more than out of their way to make all right. They got me a bigger truck more than I expected it to be. They removed the rims & tires from the one truck to the other. The truck they got me was clearly worth much more money But kept the number the same. Mistakes happen for a reason. How those mistakes are handled is what's key. Kunes stepped up to the mistake ^ made it right. Thank You!! They proved to have an honest sales team & proved they want you to leave happy. They have my trust

Service is great and friendly and they will do everything they can to make sure you get your car in and out no problem. They’re awesome! -jimmy sands

The sales, finance and service department are the best. Every once awhile I receive a text message asking me how the car is doing and if I need anything. The service department is always great.

What a great place to shop for a car KUNES in Belvedere I recommend them to anyone. ? They work hard to please their customers very friendly investment KUnes number 1

My daughter purchased her very first car at Harvard Ford. From the moment we arrived to the time we drove off, we had a great experience. Brandon Groad and team were fantastic! He listened to what we wanted, never pressured us, explained everything, was fair and honest. We highly recommend Harvard Ford to anyone thinking about purchasing a vehicle! You will not be disappointed!

This is an update to previous review. I bought the cerma plate protection package but was unhappy with the interior. I took it back and it turned out that nobody even worked on the interior. They did it while I waited. If I hadn't taken it back I would have paid for something I didn't get. The service dept. was a little upset with my mood and attitude, but when they found out no-one had even worked on my interior they were very apologetic and nice about it and thanked me for bringing it to they're attention. I don't like dealers and this is a perfect example of why.