Used Ford Edge Titanium for sale near Cicero, IL

Bought Audi A6 Premium Plus. Like to thank Scott Woolsey for his wonderful service - professional, helpful and knowledgeable!!! Also worth mentioning Issac (Manager), for his excellent help and time in closing the deal!!! Highly recommend this dealership, great place to go to.

We have a 2013 Edge SEL AWD which replaced my wife’s older Explorer which she drive for many years and the Edge has been a real pleasure to drive. I had two successive Expeditions for business which I drove for around half a million miles. So, in late 2022, when we decided to sell the Expy and downsize, we decided to “upgrade” my wife’s Edge and I would keep the 2013. We searched for a good price on a 2019 Titanium and enlisted the help of a sales rep at Crossroads Ford in Cary, NC who had found the 2013 model for us. He found a 2019 Edge ST in Performance Blue with reasonable mileage and not even a scratch!! The interior was immaculate and the panoramic moon roof was the clincher. As an “outside sales rep” for 45 years, I have driven two million miles. During that time, we have owned Volvos, a Saab, Chevrolets, a Chrysler Concorde, a Pontiac, and a bunch of Fords. This ST is the best vehicle we have ever owned!!! Zero to 60 in five, great handling, quiet ride, and 29.7 average on the road at interstate speeds!!! I cannot say too much in favor of this car. Try driving a good used one and you’ll see what I mean. Paul B - Pittsboro, NC

Friendly, employee's service and timeliness. Employees recognized as previous buyer and having service there. Full explanation of service provided and answered any and all questions that I asked.

Gelreat car for the most part. I got it used with 125k miles. So far so good knock on wood on engine coolant leak issues. But the only downside and i've never had major bad luck with ford. Except on those junky focus transmissions 2012 to 2018. Well I got 170k miles on it and my flex plate is bad or cracked. My understanding is the issue is cause by torque converter weld stud bolts not welded properly from factory. I have been confirmed by my mechanic that it is flex plate rattle. Whats crazy is there is a csp on it for that same flex plate rattle but im over the 120k mile mark. But other ford edges with my same 2.0 engine on the 2017 year model have a recall for torque converter welds and recalls are unlimited mileage. I think thats what caused my flex plate issue. I understand normal wear and tear but 170k mile when i have taken care of it, that dont seem fair.

Very nice dealership, kind courtesy, and knowledgeable people. Fair offers and good inventory, definitely willing to bend over backwards to earn your business. I would recommend.

I really like this vehicle. The edge has great space and ergonomics. The technology packages make the driving experience enjoyable and safe. One problem with the vehicle is the infotainment system that is unreliable. I have had it replaced once and it is again not working properly.

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

I worked with Billy. He were great to work with. Everything went very smooth and was a great experience. I would buy another car from them again! Everyone at the dealership we talked to was great!

I owned a 2017 Fusion Platinum and did not want to get a SUV. Knowing the Edge was based on the same platform, I gave the 2024 a spin. I was impressed. It drove, handled, braked, and steered very well. I drove many cars, and even though Ford had not redesigned in a while, it was more enjoyable to drive than the Audi Q5 and Lexus RX. I rated the value a 3 because it is expensive. The Titanium Elite price is in the Lexus/Audi ballpark. I really wanted the Audi because I have owned some in the past, but the Edge was more sporty and more comfortable. I drove the ST and I was surprised that it did not feel a lot faster. This wqas the same with the Fusion. You can tell the ST was faster, but it did not jump off the line like I was expecting. I was disappointed the edge lost some equipment from the past as it is being phased out. So I added it. I added the hood insulation, the engine cover, the cargo cover, LED lighted sill plates, and the laminated acoustic glass on the front doors, all purchased from FORD dealers to make sure they were the real deal. I also added the keyless entry keypad (securicode). I was really disappointed they deleted securicode. The interior is not flashy like an Audi, but I like that it is understated. The carmello seat and door inserts make the car very audi-ish and special. It is too bad this is the last year. The Lincoln Nautilus lives on as the next generation in the USA. I can tell it has roots from the Fusion. That is also gone.

Brought my vehicle in back in January for some issues related to the oil pan. Victor and the crew at Hopkins took amazing care of me and empathized with me throughout the entire repair process. Truly appreciate these guys work ethic and customer first service approach. Need more dealer service providers like this across this country and this is the standard that others should strive to follow. Thank you again for the assistance with my F-150 you guys have earned my business moving forward for years to come.

We own this vehicle , it currently has 70,000 kms . We have had zero issues with it . The only fault of ford is that you have to pay to have new gps software installed and it won’t update automatically with wifi . The neighbourhood we live in is brand new so we needed to connect our phones to find anything when we moved here in 2019 .