Used 2023 Ford Escape Active for sale near Bloomfield Hills, MI

Not quite like my previous visits to Avis Ford. Main issue is that the whole process took way longer than past visits. Some of it was beyond the control of Avis Ford, some was just unforeseen until that moment. But it was a real test of my patience. My dealer as usual was great, the process not so much.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Gordy Johnson is the absolute best salesman there is. I’ve been coming to this dealership and dealing with this salesman since 2013!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

My experience at Serra ford was fantastic, the dealers were friendly and polite they even offered cold bottles of water for my wife and I,surely i would tell all my friends and coworkers shop 4 a vehicle new or used at Serra ford of Rochester Hills.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Extremely happy everyone was professional polite very thoughtful trustworthy people ,my vehicles was everything I was told it was !!!!!!!😃From Alfonzo to financial person everyone had expedited my expectations!!!!!!!!!!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Shawn Burchi was the best salesperson I have ever dealt with! I will recommend her to anyone that wants to buy or lease a new car!

Thank you Angelo for assisting us with finding the perfect match vehicle. We were looking for a New 2022 Explorer with the second row BENCH seats for the last few weeks. Angelo called us that one became available and 40 mins later we were on the lot looking at it and decided it was the perfect match. Angelo is the true "KING OF CARS"

Chris Carlock does it again with his excellent customer service! Can?t thank you enough!

Great communication and education around the buying process for out of state purchase. They followed up really well, not blowing up my phone like other dealers.

I have done business with Doug Lutz for the past few years. Always satisfied, Friendly helpful highly recommended. Love my new car. Thank you again

Tim Shea was awesome went over and beyond to help me get what I wanted and got me the best deal for down payment and monthly payment is in my budget definitely will use Tim again for all my car sales

Tim Shea is hands down the BEST at what he does at Pat Milliken Ford. I filed bankruptcy for the first time not knowing what to expect, but Tim gave me some great advice. Because of his VIP Bankruptcy program I went from a 2015 car to a 2022 SUV. I watched him work diligently with finance companies to ensure I had the best options possible. Great guy. Great service. Great results. Thank you Tim for everything. I won't let you down!

I will Always be back to north brothers because of Joe and Sarah. Sarah got my foot in the door and Joe finished the job. I hated North brothers from my first bad experience but they have changed my opinion. Thank you Joe for working as hard as you did on my deal to get me the best price. I am forever grateful for you!!

Arron Woodward was my salesman and he was great, would recommend buying a car from him

Picked up my new Ford Outer Banks Sports Bronco a little over a week ago and I just love it ! This was the first time in over 50 years of buying a car that I had to order a car and wait almost 3 months for it, but it was so worth the wait ! My salesman, Jim Flynn, made the process so easy, from ordering the car, to the day of delivery. Thrilled with the color I picked out (Area 51) and so glad I went with the black top -- it really makes a difference in the way the car looks. Could not be happier with my purchase.

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

Dropped my truck off around noon for a replacement windshield and door latch recall they called around 3pm all repairs finished wow fast also took time to show me a future purchase not ready to buy yet but took the time with me anyway

Salesman Mike Hayes will get you in the right car for you.

Trevor goes above and beyond to please customers, very personal & willing to help in any situation. I sure will recommend him.