Used 2023 Ford Escape Active for sale near Deerfield, IL

I bought and get my vehicle serviced here because I enjoy working with the people at that company. I have been working with them for years.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

George was very knowledgeable in helping me narrow down what I was looking for and ultimately finding a car. Would recommend!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

If Maurice were a super hero, his super power would be making great deals happen. He was friendly, helpful, informed (and don't even get me started on his accent)! I never once felt pushed or pressured. I am 100% convinced that the great deal I got would not have happened without Maurice. Aside from that, it is a rare salesman who makes you feel like he is really ON YOUR SIDE. I'll keep it short - he's earned my trust and that is the ultimate compliment I can give.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

First time bringing my truck in , even though I didn’t buy my Raptor at this dealership, I wouldn’t hesitate using this place again. Very fast and professional, and they had my car running like new in less than 24 hours.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

Excellent experience with the dealership and the staff I?m a repeat customer for life and I definitely will refer friends and family to this dealership in all my years of buying cars. This has been the best experience I have ever had so I?m customer completely

Really had a pleasant experience from start to finish, they even got us into a nicer vehicle than the one we initially came in to purchase AND they beat my credit union’s interest rate. This is the first time in literally 20 years of buying a car (every few years) that a dealership has beat my credit union’s rate. Great experience, would absolutely recommend to friends and family!!