Used 2023 Ford Escape Active for sale near Village of Grosse Pointe Shores, MI

Not quite like my previous visits to Avis Ford. Main issue is that the whole process took way longer than past visits. Some of it was beyond the control of Avis Ford, some was just unforeseen until that moment. But it was a real test of my patience. My dealer as usual was great, the process not so much.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Fast and friendly service. My service advisor, Emmalie R Talbot, was most accomodating and efficient. Routine service and a national recall was performed and my car came back clean.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Shawn Burchi was the best salesperson I have ever dealt with! I will recommend her to anyone that wants to buy or lease a new car!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I worked with Jeremy on Friday, he showed me a 2014 f150 Lariat. Beautiful truck, I ended up going a different direction, but Jeremy was great. The truck was due to get new tires put on when I arrived, he allowed me to test drive it first and then rushed to get the new tires on before we went further. Seemed like a great guy, no pressure.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Very professional and helpful. Answered all my questions and made the transaction go smoothly. It was a learning process doing b-plan company car sale for the salesman and me and we got it done.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Thank you Angelo for assisting us with finding the perfect match vehicle. We were looking for a New 2022 Explorer with the second row BENCH seats for the last few weeks. Angelo called us that one became available and 40 mins later we were on the lot looking at it and decided it was the perfect match. Angelo is the true "KING OF CARS"

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

Chris Carlock does it again with his excellent customer service! Can?t thank you enough!

Very knowledgeable and pleasant sales associate. This is my fourth car from Dorian Ford and I would not go anywhere else.

Gordy Johnson is the absolute best salesman there is. I’ve been coming to this dealership and dealing with this salesman since 2013!

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

Salesman Mike Hayes will get you in the right car for you.

Gorno Ford was easy to work with. Finance beat out my credit union interest rates. I would recommend my salesman, Tez. . He was thorouugh thru-out the process.

Once again an awesome job done by all @ Gorno Ford members Ken Greene is an awesome salesman and followed through with everything on the purchase of my new F-250

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

Lou Marchesi was the Tip of the spear regarding total commitment to the customer!!! HIGHLY recommend him and the Avis ford team for a totally AWESOME car buying experience 💪

Star Lincoln had an excellent CPO MKC that we were able to get a fair deal on. Tim was excellent in communicating with us and was able to get the car delivered to us over 100 miles away! Excellent.

Great communication and education around the buying process for out of state purchase. They followed up really well, not blowing up my phone like other dealers.