Used 2023 Ford Escape ST-Line for sale near Bloomfield Hills, MI

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

I brought my car in for an oil change and tire rotation and it was done in a timely manner. I have no complaints and I was informed I had points saved up to pay for it!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

My recent experience with the Service team at Taylor Ford was outstanding! The level of communication, service and attention to detail I personally have not seen in my many years working with other dealer service departments. MY 2018 Ford Explorer was well taken care of and I appreciate the team. Specifically Kim, Todd, Charlene and Kelly. Thank you for everything.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

My experience with Brighton Ford has been more than wonderful. Response to the phone call was fast. The phone conversation was friendly and courteous. And my appointment was quickly fixed. I received a text message to confirm the appointment and to provide me with the dealer address. Jeff Johnson met me with a warm welcome. He answered all of my questions. Even the other staff were nice. Despite the commitment to masks and social distancing, I felt a smile and kindness surrounding me when I dealt with Jeff Johnston and all Brighton Ford employees. I will definitely recommend all my friends and relatives to deal with Brighton Ford. Thank you, Brighton Ford. You deserve more than five stars.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.