New and used 2025 Ford Escape Active for sale near Briaroaks, TX

The entire experience was great. Melvin, you sales rep went beyond perfect customer service and Kevin in finance was extremely patient and helpful in explaining every detail to me.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

We dealt with Ms.Sloan Fine as she was able to get us in the vehicle that we dreamed of. Thank you for all your help Sloan!!

The sales man Francisco was very helpful and kind, his expertise and knowledge help us make a good purchase

I would HIGHLY recommend Five Star Ford in NRH and Jim Rich their Internet Sales Manager. I have been in the market for a new truck for a few months now. I have had a pretty good idea of what I wanted. I have been to many dealerships much closer to my home that treated me very poorly to say the least. From the first time I spoke to Jim on the phone till the second we drove off the lot, he was welcoming, nice and most importantly what he said was not changing like every other dealership I have been too. You can tell Jim is a true professional and cares about you and what he does. He wasn't trying to pressure you into things you didn't want, I can defiantly see why he has so many repeat customers. We ran into many others in the dealership that day and everyone was very friendly. I can't recommend this place and Jim Rich enough!!!! Thank you very much Five Star Ford of NRH!!!!!!!!!!!!

John Little and Crystal Sanders were excellent as a Team helping us meeting our needs and working out any bumps in the road on make process smooth! Like to say thank you to both of them. We are happy with our Ford Focus 2018!

Although I did not end up buying the vehicle, I was provided with great customer service. They came down a little bit on the asking price and have followed up with me

I found a truck on cars.Com and did the normal thing sending a request to ensure it was available. Mel reached out to me via an email message and mentioned that he would contact me later in the day. He called me later that afternoon. After that very calm conversation, he gave me very solid reassurances that a different Ford dealership had lied to me about some things.. I already had pre approved financing at my credit union, so this was a fairly straight forward process. Mel made this process so easy. I'm not a youngster with no experience. I know how this process should go. This was not my first truck buying experience. Mel is a true professional and an asset to not only his profession, but to Five Star Ford. He's a rare find in this industry. This was the easiest and most positive truck buying experience in my life! Thank you to Mr. Melvin Seibel!

Great, no unexpected delays. Service was quick and real courteous and professional Caring people , called me in a timely manner to keep informed and up to date on vehicle

We always have great service when we take our vehicle in for service, Kip is the best! Been bringing my vehicle here for a few years for maintenance.

Great Experience, Easy purchase, was an out of state purchase that was made easy, Great customer service,

Very attentive sales team. Quick and easy financing process. I feel I got a very good deal and while it is important to shop around I would highly recommend giving this dealership a shot at making you a deal.

Jaylan Lewis gave me great service no sooner than I drove into the dealership.He got me taken care of in no time,and I was out and on my way.

This was my 2nd time buying from this same dealership. Made buying so easy and simple the 1st time that I headed straight to them again for the 2nd.

Great experience all the way around. From the salesman I worked with, to sales manager, finance guy…. Overall the best experience I’ve had buying a vehicle. 10/10 recommend and will use them again.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Thank you for helping me with my truck. The Grand Prairie Ford dealership refused to accept it and was very rude. I didn't understand why. You helped me without any problem, and the service was always very professional from the first day I called to make an appointment to pick it up. Mr. Mark's service was always friendly and very professional. Thank you so much for everything.