New and used 2025 Ford Escape Active for sale near East Hazel Crest, IL

I can always count on my service needs being met. Quick Lane is convenient. My last service Was completed on time and corrected.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

I really appreciate the way that Anita Ford handled my buying process. It was with such a great service. She didn?t leave any stones unturned. Even the finance department went above and beyond to make sure that I had what I needed when buying my truck. I just want to say thank you to each and everyone one who took the time out to make this happen for me.

I purchased a 2023 Genesis Gv70 Form Napleton Downtown. I ordered the vehicle and it arrived months later. The whole process was seamless. I got the exact deal I wanted.

Great service and very sufficient. I did have to wait a bit but I understand I went on a Monday. Overall great service department.! The service person was very nice.

I don?t have a problem with this dealership. I do have a problem with Ford and a known defect in their engines. I asked if I got a new engine if tge same thing would happen and they said yes. I reported this issue to the NHTSA and found many others with the same problem. Ford: you should replace my motor at no cost to me and provide a non defective replacement. I may be buying another brand if this is not resolved.

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

Great dealer to do business with. I do not like rereviews that I have to write an answer to to to to to to to to to is this 25

Great Experience Working with Tray at Murgado Ford I’ve been shopping around for a new work truck, and I can honestly say that working with Tray at Murgado Ford has been a great experience so far. A friend of mine recommended Tray after they had a positive experience purchasing a vehicle earlier this year, and I’m so glad they did. As a contractor who does a lot of driving and occasionally hauls a trailer, I had specific needs for my next truck, and Tray has been incredibly helpful in guiding me toward the right option. From the start, Tray took the time to listen to my needs and provided personalized recommendations that fit my lifestyle. He didn’t just try to sell me a truck; instead, he made sure to understand exactly what I was looking for, from towing capabilities to comfort for long drives. He explained the features of the 2024 Ford F-150 Lightning Pro AWD Automatic in detail, and based on my needs, it seems like it could be a great fit. What really impressed me about Tray was his approach to customer service. He’s knowledgeable, patient, and truly cares about finding the right vehicle for his customers. I never felt rushed or pressured, which made the entire process feel smooth and enjoyable. I really appreciate that he took the time to explain things and ensure I had all the information I needed to make an informed decision. Although I haven’t made the purchase yet, my experience with Tray so far has been fantastic, and I look forward to continuing to work with him. If you’re in the market for a vehicle and want someone who listens to your needs and provides honest, expert advice, I highly recommend reaching out to Tray at Murgado Ford.

Risto was amazing! He helped me figure out what I wanted and was so helpful!

Mark and his team worked with the leasing company and was able to get my van back to me in good working order

Great mobile service?fast, reliable, and convenient! This mobile service made it much easier and convenient to get my car serviced without having to change my schedule. The communication from start to finish was also great!

The shopping and buying experience was quick and easy, even pleasant. However a slight issue after the sale took almost a month to resolve. Many promised return calls were never received.

I had a positive experience with Al Piemonte Ford in Melrose Park. I just lost my father. My dad did business with them when he was alive, and recommended them. Eddie Rodriguez was the sales agent that took care of him. He remembered me, was compassionate, knowledgeable, helpful and expedited the transaction in a fair manner. Thank you.

It all started with Jessica answering the phone. She was awesome, answered all questions that I asked and was able to get me numbers from the sales manager. After that she set up an appointment so I could come in and test drive the car. I worked with Ken and Sharon while I was at the dealership. They were awesome. Got me the car he wanted for close to the price I wanted. Thank You!

My experience was phenomenal from the ONE AND ONLY AMEN AND THE FINANCIAL MANAGER HIS NEPHEW great customer service they had provided us a lot of options and me and my wife walked out with 2 cars MOST DEFINITELY BUYING ANOTHER CAR FROM THESE SPECIFIC PEOPLE BECAUSE THEIR ARE BRUTALLY honest and they don?t play games when helping out the community we need more people like them and encourage ford to give them A HUGE APRAISE AND RECOGNITION

About two weeks, I was in need of another used pre-owned vehicle. I like Fords. So I stopped in at Ford of Homewood on a Saturday. I was met by a very nice and knowledgeable sales representative named Juan. I discussed my needs, wants,and financial limits with him. After looking at several vehicles, we found a vehicle that met my needs and price. Paperwork was drawn up down payment made and that evening I was the new owner of a great 2015 Ford Escape. Barbara in the the finance department was most in helping me on the financial end of this purchase. Thank you Ford of Homewood. Enjoying my new vehicle.