New and used 2025 Ford Escape Active for sale near Gary, IN

I had an issue with my A.C,had earlier taken it to some mechanic but they couldn't fix it so I thought of taking it to Metro Ford.They were able to detect the problem after some diagnosis and the problem was eventually fixed.These guys have good customer service and their waiting area is really nice.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Service, facility and staff were great. I highly recommend this location. I will be returning.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Susan was awesome and helped me from start to finish. She was very courteous and attentive. I had the pleasure of speaking to several employees there and everyone treated me kind and with respect.

Thanks Bill and Jose for getting my car back together. I really appreciate everything you guys did!

Great service and very sufficient. I did have to wait a bit but I understand I went on a Monday. Overall great service department.! The service person was very nice.

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

Love the sales team very helpful and professional. They are great helping you with the right car and price that fit your need .

Great Experience Working with Tray at Murgado Ford I’ve been shopping around for a new work truck, and I can honestly say that working with Tray at Murgado Ford has been a great experience so far. A friend of mine recommended Tray after they had a positive experience purchasing a vehicle earlier this year, and I’m so glad they did. As a contractor who does a lot of driving and occasionally hauls a trailer, I had specific needs for my next truck, and Tray has been incredibly helpful in guiding me toward the right option. From the start, Tray took the time to listen to my needs and provided personalized recommendations that fit my lifestyle. He didn’t just try to sell me a truck; instead, he made sure to understand exactly what I was looking for, from towing capabilities to comfort for long drives. He explained the features of the 2024 Ford F-150 Lightning Pro AWD Automatic in detail, and based on my needs, it seems like it could be a great fit. What really impressed me about Tray was his approach to customer service. He’s knowledgeable, patient, and truly cares about finding the right vehicle for his customers. I never felt rushed or pressured, which made the entire process feel smooth and enjoyable. I really appreciate that he took the time to explain things and ensure I had all the information I needed to make an informed decision. Although I haven’t made the purchase yet, my experience with Tray so far has been fantastic, and I look forward to continuing to work with him. If you’re in the market for a vehicle and want someone who listens to your needs and provides honest, expert advice, I highly recommend reaching out to Tray at Murgado Ford.

I just bought a a Ford Escape. My salesperson Shayan Sheikh was very helpful and friendly. I would recommend to others looking for a good deal.

I don?t have a problem with this dealership. I do have a problem with Ford and a known defect in their engines. I asked if I got a new engine if tge same thing would happen and they said yes. I reported this issue to the NHTSA and found many others with the same problem. Ford: you should replace my motor at no cost to me and provide a non defective replacement. I may be buying another brand if this is not resolved.

Great dealer to do business with. I do not like rereviews that I have to write an answer to to to to to to to to to is this 25

Excellent great service and friendly people got what I want it and they help me thru and help me in every way possible thank you again

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

Mark and his team worked with the leasing company and was able to get my van back to me in good working order

Micah was really great helping us in the process of buying a car, I will go to him everytime I want a new car now.

Shelby was amazing from start to finish. She is one of the best service advisors I have ever dealt with. Currie is the only dealership I go to

Need an oil change, got it down in good time. Every one was nice and even remind me that I have a $10 dollar coupon coming. Thank you for that I am very satisfied.

Very helpful and knowledgeable staff to help with any questions you may have about various autos and/or trucks!

Great mobile service?fast, reliable, and convenient! This mobile service made it much easier and convenient to get my car serviced without having to change my schedule. The communication from start to finish was also great!