New and used 2025 Ford Escape Active for sale near Plainfield, IL

A little slow with the paperwork but Justin was a pleasure to deal with. He made the buying process as smooth as possible. The snacks and water/coffee were also good.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Excellent service from Robert. He was extremely patient with us when he was explaining all the features of our beautiful new Lincoln Nautilus to us. I would highly recommend working with him!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Jose Gonzalez is a great guy. He has experience in finance and helped me to get a good deal.

I just bought a a Ford Escape. My salesperson Shayan Sheikh was very helpful and friendly. I would recommend to others looking for a good deal.

A low tire pressure alert brought me into Hawk Ford where I've always received EXCLLENT. This visit was much the same...EXCLLENT diagnostic and inspection of vital areas. Colin Lieb and his team were outstanding with customer communications and expert in explaining the troubles needing repair. A broken driver's side outside mirror needed attention and was replaced in full, with care and efficiency. I'm thankful for the parts ordered and service so professionally completed. Hawk Ford employs excellent professionals and talented mechanics who know the way around any car or van or EV. Thank you for this Quick Lane customer care and availability.

I am 70 years old and have bought or leased over 25 cars. This dealership is the best in appearance and customer service. The sales manager, Mo, made it go without the slightest hiccup. He processed the financing of my new car as if I had a credit score of over 775. When I raised a concern about the service contract, he took the time to offer a solution that took away any concerns I had. My salesman Jesus, was patient and took the time to find a vehicle that was just traded in that would be perfect for me. It was, and I did purchase it.

If you are looking to purchase a car, ask for Charles! Not only was he friendly and knowledgeable but has great customer service!! Very helpful!!

We purchased a car from Brian Swidergal at the Rod Baker Ford Dealership in Plainfield, IL and it was such a wonderful experience. Brian was so easy to work with, he was patient, helpful and knowledgeable and made me feel so comfortable throughout the entire process. We also did our financing through the dealership and that was also a very easy and smooth process. I highly recommend not only Brian, but the dealership and finance department as a whole.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

The sales, finance and service department are the best. Every once awhile I receive a text message asking me how the car is doing and if I need anything. The service department is always great.

The Very Best experience EVER purchasing a car. My sales representative is the best. He was professional, kind, honest, patient and the list goes on! 10,000 stars would not be enough to award him!

Everything was wonderful from the time my wife and I entered the dealer. Clean dealership, great service and super friendly staff. Would highly recommend this dealer.

They were very friendly and helpful. They made the car purchasing process easy and the test was easy also. I would purchase another car in the near future for Currie Ford in Frankfort, IL.

Service, facility and staff were great. I highly recommend this location. I will be returning.

I had an issue with my A.C,had earlier taken it to some mechanic but they couldn't fix it so I thought of taking it to Metro Ford.They were able to detect the problem after some diagnosis and the problem was eventually fixed.These guys have good customer service and their waiting area is really nice.

Easy check in, and not a long wait time. When service was complete the service person went over what was completed and checked and advised me of any concerns.

The dealership had many cars to review and choose from. Colors and options were available. The salesman knew his business and was pleasant in helping us choose a car.

I stopped in for a test drive the other day and was truly pleased with my experience. It was very easy to find and get to, Sharon was extremely nice and helpful, the showroom was beautiful, and I was treated with the utmost respect. Unfortunately I did not buy the vehicle but it had nothing to do with the dealership.