New and used 2025 Ford Escape Active for sale near University Park, TX

They fixed a couple little dents for free, Toronto was very good to deal with, I would recommend going through these guys if you are in the market for a new or used vehicle.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Loved the buying experience here! My sales guy, Larry, was awesome. He was upfront and honest and he respected my time. I also got a beautiful truck!

I called on the Pre-Owned vehicle I was interested in and dealt with Presley Wickham, the salesperson and Scott Miller, the General Sales Manager. I explained I was very interested in the truck but did not feel comfortable leaving my house as I have recently had surgery. Long story short, they completed EVERY aspect of my deal online and over the phone and email. Presley showed up to my house in a mask and gloves and we did business on the tailgate of the truck by signing the paperwork. The truck was immaculate on the inside and I can tell it had been totally sanitized. I cannot stress to this dealership my gratitude of taking such good care of me and being so mindful of being careful during COVID-19. Thanks again Presley and Scott at Town East Ford...I am a customer for life. Aaron

I'm truly amazed at my experience there. After being denied and feeling defeated I gave it once last try. Quincy was amazing. Went in on Saturday and drove off Monday in a brand new Ford. He was so nice and patient even when I wasn't. The process was pretty quick. I spent only a few hours on Saturday picking out a vehicle. Got all the paperwork to them Monday morning. Went back Monday afternoon to pick up my car. It was washed and ready to go. I was not really into Ford's but now I'm a customer for life and hopefully will be buying from Quincy for now on.

Great Experience, Easy purchase, was an out of state purchase that was made easy, Great customer service,

I recently had the pleasure of working with Cole at the dealership, and I can't recommend him enough! From the moment I walked in, he was friendly and attentive, making sure to understand my needs and preferences. He took the time to explain all the features of the cars I was interested in, and his knowledge about the vehicles was impressive. Cole was never pushy, which I really appreciated. He allowed me to take my time in making a decision and answered all my questions thoroughly. When it came time to negotiate, he was fair and transparent, ensuring I got the best deal possible. Overall, my experience with Cole was fantastic, and I left the dealership feeling confident in my purchase. If you're in the market for a car, definitely ask for Cole!

Almost glad I broke down so I could meet some of the most friendliest people on the planet, if everybody gave service like that, they would be a lot more smiles around. Thank you very much for your kind polite service. The only shame is they don’t have 10 stars to give you.

My buying experience was seamless! My salesperson Dylan did an exceptional job of facilitating my purchase experience!

Ron Smith made my car purchase a very smooth and easy experience. i was very nervous upon arrival but he answered all questions and was not a pushy salesman. He is by far the BEST salesman I have encountered after purchasing several cars and motorcycles. Thank you Mr. Smith

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

I have always trusted my 2011 Ford Edge with Ford Service since day one. I moved to Mesquite TX so I started to use Town East Ford. I had one service appointment with an issue but they went above and beyond to take care of it, even after a considerable amount of time had passed. This spoke to me about their honesty and integrity. Most other service departments would have ignored me, but they didn’t. So I will continue to use them and recommend them to all of my friends and family. Thank you, Town East Ford Service!

Excellent experience. Routine maintenance performed in timely fashion. Service Advisor Brendon had vehicle ready as promised. Consistently reliable.

Matthew Hoopes salesman along with service department always go above and beyond. Can't say enough!

Thank you for helping me with my truck. The Grand Prairie Ford dealership refused to accept it and was very rude. I didn't understand why. You helped me without any problem, and the service was always very professional from the first day I called to make an appointment to pick it up. Mr. Mark's service was always friendly and very professional. Thank you so much for everything.

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

The personnel at the dealership were all very friendly and efficient. I was very pleased with the trade in value I was given and with the vehicle I purchased.

Shout-out to Charles Washington! Friendly and professional. I was buying from out of state and he did everything in his power to answer all of my questions and reassure me. I never felt any pressure and am extremely happy with the deal I got.

I would HIGHLY recommend Five Star Ford in NRH and Jim Rich their Internet Sales Manager. I have been in the market for a new truck for a few months now. I have had a pretty good idea of what I wanted. I have been to many dealerships much closer to my home that treated me very poorly to say the least. From the first time I spoke to Jim on the phone till the second we drove off the lot, he was welcoming, nice and most importantly what he said was not changing like every other dealership I have been too. You can tell Jim is a true professional and cares about you and what he does. He wasn't trying to pressure you into things you didn't want, I can defiantly see why he has so many repeat customers. We ran into many others in the dealership that day and everyone was very friendly. I can't recommend this place and Jim Rich enough!!!! Thank you very much Five Star Ford of NRH!!!!!!!!!!!!