New and used 2025 Ford Escape ST-Line for sale near Briaroaks, TX

Great, no unexpected delays. Service was quick and real courteous and professional Caring people , called me in a timely manner to keep informed and up to date on vehicle

I went into the dealership with a certain used vehicle in mind and did not have to haggle at all! Brenda was excellent! She did not try to steer me in a different direction, she actually listened to me. I received a good deal at a fair price. Even the financing department did not push me too much to purchase something that I didn't need.

Was contacted to repair recalls to the vehicle. The service was great, they even delivered my vehicle home once the work was completed. Good Experience.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

Great customer service and a completely stress-free car buying experience. From the moment I stepped onto the lot until I drove off, I was treated like family. The entire process was quick, smooth, and professional. Couldn?t have asked for a better experience!

Very fast response. The staff are so friendly. I would recommend to all ford owners to use Westway ford.

Matthew - service advisor did a great job. He kept me informed of progress and pricing was transparent. Very responsive to phone and text. Will continue to service truck here.

One of the Best online shopping experiences was. Been looking for a truck nationwide and found it in Grand Prairie TX, they been PROFESSIONAL and quick as I expected. Thank you, Mike Rodriguez and Grand Prairie Ford.

Our sale lady was amazing very professional and took time with us making us feel special and she did everything to help us . We couldn’t buy on that day but will be back to purchase from her when we are ready and will send our friends her way.

Great service, smooth process. I found the vehicle I wanted at a great price. Everyone was very friendly. I will certainly consider Grand Prairie for future purchases.

I purchased an F150 right off the showroom floor, and the entire experience was fantastic. We negotiated for about two weeks, but the final outcome was definitely worth it. Thank you, Grand Prairie Ford! Eric Hernandez

I would HIGHLY recommend Five Star Ford in NRH and Jim Rich their Internet Sales Manager. I have been in the market for a new truck for a few months now. I have had a pretty good idea of what I wanted. I have been to many dealerships much closer to my home that treated me very poorly to say the least. From the first time I spoke to Jim on the phone till the second we drove off the lot, he was welcoming, nice and most importantly what he said was not changing like every other dealership I have been too. You can tell Jim is a true professional and cares about you and what he does. He wasn't trying to pressure you into things you didn't want, I can defiantly see why he has so many repeat customers. We ran into many others in the dealership that day and everyone was very friendly. I can't recommend this place and Jim Rich enough!!!! Thank you very much Five Star Ford of NRH!!!!!!!!!!!!

I had a good experience I went to do and oil change. Lakia was my advisor, she went above and beyond to provide the best service like always, westway ford is the dealer to go to do service

John Little and Crystal Sanders were excellent as a Team helping us meeting our needs and working out any bumps in the road on make process smooth! Like to say thank you to both of them. We are happy with our Ford Focus 2018!

Excellent all around. Talk to Wael if you buy a car here....he's helpful, knowledgeable, and friendly. Zach, Hayden, and Chad are great also. Thanks guys.

Got me in and out in a timely manner. Staff always friendly and helpful. We always go to Auto Nation when we need service on our vehicles.