New and used 2025 Ford Escape ST-Line for sale near Druid Hills, GA

Best used car buying experience! The sales staff was extremely courteous and helpful throughout the process. I would recommend this dealership to friends and family.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Josh was absolutely amazing during my oil change service. It took a while due to the volume of cars, but he continuously gave us updates and checked in on us. My mom even left her phone and he was quick to call and make sure it was returned to us! Thanks again!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

I had a cooling system issue with my Escape and used the dealership?s online reservation system. Got a quick phone response the next morning and the team diagnosed my car quickly. New water pump installed under power train warranty. 48 hours from initial contact to service complete. Very happy!

XT was the first person we saw when we drove onto the lot at Gwinnett Ford, we told him what we were looking for and he was very patient in helping us find a van of our choice. We appreciate how he took the time to listen to us and find sometime within our budget.

My service advisor Brandon took care of me immediately upon arrival. He kept me informed of the status of my vehicle and everything that was being done to it. He got me in and out of there in no time. Great customer service as always.

Had a great experience with my sales man Cecil Rivers highly recommended come in a talk with him about your new car Thanks for your help!

I had an amazing experience working with Darryl hands down one of the best salesmen I’ve ever met. From the moment we started talking, he was professional, knowledgeable, and truly made the entire process smooth and stress-free. He wasn’t pushy at all, just genuinely helpful and focused on finding the right fit for me. I appreciated his honesty, patience, and attention to detail throughout. If you’re looking for someone who makes you feel confident in your purchase and actually listens to your needs, Darryl is your guy. Highly recommend!

Richard Smith is a great Service Advisor. He is very professional and takes great care of the service on my Ford Explorer. He keeps me informed on present or future service that is needed to keep my vehicle in great condition. My appointments are always timely. He is awesome....the very best!

Great experience. Mary from the sales department was very helpful. She answered all my questions and provided me regular updates. The process was a little longer, because I financed with an institution out of the state. But, Mary was patient and very helpful.

Buying my Ford from Adrian was an outstanding experience from start to finish. He was extremely knowledgeable about every trim option I asked about and guided me toward the perfect fit without being pushy. The entire process felt transparent and honest, which made me feel confident in my decision. I drove off the lot feeling excited and completely satisfied in my new Ford Bronco.

Adrian made the car-buying experience smoother than I ever imagined. He walked me through financing options clearly, answered all my questions with patience, and even followed up after the sale to ensure I was happy. His professionalism and attention to detail really set him apart. I'd recommend him to anyone in the market for a Ford.

Brandon J did an amazing job of helping me find the Lightning I was looking for. He was transparent, helpful and answered all of my questions.

We initially visited to see their SUVs and were greeted by Rippen, who was very helpful from the beginning. Josh, the sales manager, showed us a well-maintained 2024 GMC Sierra. After some negotiations on financing and pricing, Josh and Rippen worked with us to reach a suitable deal. I highly recommend this team.

Thank you Khalil ,for making a nerve racking situation,go very smooth,when we need to have the focus service again we will call you again thank you Mattie and Darnell.

The appointment for our 2003 Mazda Miata was on 4/6/2022. The wait was especially long; not sure if it was due to overbooking for oil changes or what, but at the end of the day, the best thing about it was working with Richard Smith! He kept us informed of the status of our vehicle because RICHARD SMITH IS "DA BOMB!" 5+ stars!!!

Great support! I had a air leak on the passenger door and it was fixed.

Dealing with Mall of Georgia Ford was a very positive experience. Salesman Rippen & other staff were very helpful and friendly, and didn't rush me through the test drive & my picky vehicle inspection. Dealership was clean, and staff completed paperwork efficiently & quickly. I even received followup calls after the sale, which is a nice gesture.

The sales people were helpful. They were willing to hold the car I wanted for a few days until we heard from our insurance company.