New and used 2025 Ford Escape ST-Line for sale near Fate, TX

Cesar and Jeff really worked hard to help us get into the car we wanted. We drove from over an hour away only to find that a repair needed to be done. They owned the issue (even though it wasn't their fault) and got the repair done quickly. We couldn't come back to the dealership immediately, and they worked around our schedule with no pressure even though it wasn't convenient for them. We were given more for our trade-in than our highest appraisal even though they knew we were going to buy the car regardless. The price was thousands better than similar cars with similar features. I was concerned about the no haggle price, but after more research discovered the price was fair. Great experience!

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

I have always trusted my 2011 Ford Edge with Ford Service since day one. I moved to Mesquite TX so I started to use Town East Ford. I had one service appointment with an issue but they went above and beyond to take care of it, even after a considerable amount of time had passed. This spoke to me about their honesty and integrity. Most other service departments would have ignored me, but they didn’t. So I will continue to use them and recommend them to all of my friends and family. Thank you, Town East Ford Service!

Everyone was very nice and extremely helpful! They explained what was happening very thoroughly for me to understand. The shuttle home was very clean and the driver was great! Mark and Juan helped me.

I personally want to thank Gene, Jacob and Presley for taking a personal interest in helping a disabled combat veteran with the purchase of my new truck. What a true patriotic dealership family. Gene, Jacob and Presley went out of their way to make sure I was given the best deal possible along with making me feel important. On top of receiving the best care and deal, they are also going out of their way to make sure my vehicle has the modifications needed for my disability. God bless the entire Town East Ford family.🇺🇸

Well, my wife cant get over the fact that town eastford has had her car for 3 months and they just dont let us know updates,should I request them to buy it back and buy a different vehicle,let the public decide

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

I had maiantenance done on my F-150 King Ranch. Shea was the service advisor. He is very knowledgeable and made sure that what I needed done was discussed. I?ll use Shea again and he will be taking care of my wifes Bronco also.

Awesome experience and will definitely be back! Everyone there were super courteous and attentive?the waiting area was very clean as well as the outside area.

My wife and I traveled 2 1/2hrs to the dealership in Frisco, TX. We were treated extremely well from start to finish by our salesman, Jerome Collins. He worked with us on an acceptable trade-in deal and saw us through on a successful purchase. Very nice dealership with an exceptional free coffee bar, vending area, and showroom. Much better overall in-store experience than most other dealerships we've been to. Sales area did not have that claustrophobic feel. Would recommend to anyone.

Car buying was easy with them and they were upfront with their price and total out of the door price. Sales person and sales manager were excellent to communicate all the details we need before we make the purchase. Will buy a car from them again in future!

I live in Arlington so I had sent an email first to see if the Badlands bronco was still available. Jimmy contacted me back right away and even sent me a video of the vehicle. I drove out the next day to take a look at it where I meet up with jimmy. My over all experience was very good and Jimmy definitely made the overall experience much better. Any concern I had he made sure to address quickly and efficiently. I ended up driving off the lot with the bronco I had seen in the ad and a big part of that was due to Jimmy’s excellent customer service. Thanks again Jimmy and I will definitely be recommending you and Bob Tomes Ford.

Outstanding Service from the Salesperson Anna to the Management Team with Steve and Peyton, to the Financing with Rick. The four of them make buying a vehicle an easy, stress less process. It is very enjoyable to work with all of them! They don’t rush you or pressure you. They give you time to think, whether that is 30 minutes or weeks. They are extremely helpful and want to give you the best that they have to offer and continue to provide their help and services even after you purchase the vehicle. I have now purchased 2 vehicles from them and would highly recommend them to anyone who is looking for a pressure free, stress free, enjoyable car buying experience. While also getting the best deals Ford has to offer.

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.