New and used 2025 Ford Escape ST-Line for sale near Plainfield, IL

I can always count on my service needs being met. Quick Lane is convenient. My last service Was completed on time and corrected.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

It all started with Jessica answering the phone. She was awesome, answered all questions that I asked and was able to get me numbers from the sales manager. After that she set up an appointment so I could come in and test drive the car. I worked with Ken and Sharon while I was at the dealership. They were awesome. Got me the car he wanted for close to the price I wanted. Thank You!

I had a positive experience with Al Piemonte Ford in Melrose Park. I just lost my father. My dad did business with them when he was alive, and recommended them. Eddie Rodriguez was the sales agent that took care of him. He remembered me, was compassionate, knowledgeable, helpful and expedited the transaction in a fair manner. Thank you.

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

This was the best car buying experience I have ever had. Bryan (sales manager) is awesome and very friendly! He made the process very smooth and did not haggle me through any part. Eddie (finance) was also notably very helpful and friendly. He showed me the warranty but did not give me a hard time or pressure me into anything other than I came for. He even helped me with a discount for what I originally came in for. Overall 10/10 facility, staff and experience!

Did a fine job on my truck .A. A . A . as good as it gets Until next time we meet again. Iam sure something in the D. E. F. system will FAIL.....

Great experience. Salesman Jason Bono and manager Dominic were very professional. Stress-free and knowledgeable. Helped us find the right used car, and we love it. Definitely recommend them to anyone looking for a new or used car

I just bought a a Ford Escape. My salesperson Shayan Sheikh was very helpful and friendly. I would recommend to others looking for a good deal.

Well, experience at dealership was good only wish I would have kept old truck. The 139 point inspection on truck I purchased was pencil whipped. Multiple issues my local dealer had to fix first 2 months owning it. 80% of them should have been found on inspection. I'm very happy for having Ford Advantage which covered almost 4K in repairs.

I don?t have a problem with this dealership. I do have a problem with Ford and a known defect in their engines. I asked if I got a new engine if tge same thing would happen and they said yes. I reported this issue to the NHTSA and found many others with the same problem. Ford: you should replace my motor at no cost to me and provide a non defective replacement. I may be buying another brand if this is not resolved.

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Great service, The dealer picked up my car and dropped it off after service.

Omar, (Service writer) went beyond to help me with what my vehicle needed

From start to finish, my experience purchasing a vehicle here was nothing short of excellent. Eric, my sales rep, was professional, knowledgeable, and incredibly patient?he made sure I found the perfect vehicle without ever feeling pressured. He took the time to answer every question and walk me through the features until I was completely confident in my decision. Derrick, the finance manager, was equally impressive. He made the financing process smooth and transparent, clearly explaining all options and working hard to find the best deal possible. No surprises, no gimmicks?just honest and efficient service. And a special shoutout to Jason, the GM, who went above and beyond to ensure everything ran smoothly. You can tell he genuinely cares about the customer experience and runs a top-tier operation. This team truly made car buying enjoyable. I couldn?t be happier with my purchase, and I highly recommend them to anyone looking for a trustworthy, professional, and friendly dealership.

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

I really appreciate the way that Anita Ford handled my buying process. It was with such a great service. She didn?t leave any stones unturned. Even the finance department went above and beyond to make sure that I had what I needed when buying my truck. I just want to say thank you to each and everyone one who took the time out to make this happen for me.

Thank you Mike and Jonny for helping my husband get his new truck!! Mike thank you for your great service and Jonny for wrapping it up to get on the rode!! Everybody else was all smiles and very welcoming...