New and used 2025 Ford Escape ST-Line Elite for sale near Forest Lake, IL

I had a really good experience purchasing my son a pre-owned vehicle. Great customer service and they responded and followed up immediately

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Everyone at Friendly Ford in Roselle was great to work with!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Iwas from out of state buyer. Flew in to Chicago Airport our salesman Damian Burkat pick up me and my family so we wouldn't have to take a cab. Very impressed. Did our car deal on line Very easy process all we had to do is take a test drive before it was final. In and out of the dealership with in hour. They detail the vehicle and had a full tank of gas. Great dealership would buy again. Thanks again for all you done for a great experience.

Great Service Department. JR really works hard for you. Thank you

My experience was great whit Michael he was very helpful and very kind to help me I went to get a daily car and he got exactly what I needed he kept on reaching out keeping me updated of what kind of cars they had and choosing the best ride for me

We searched for 500 miles and Napleton had the color and exact model we wanted. Got an internet price and finalizing the deal was pretty stress free. Our salesman was great, our sales manager was great, and our finance manager was great making the entire process stress free and it's been a long time since we could say that, THANK YOU!!

Had a recall notice on my sun roof. Packey Webb Service order the parts and scheduled the repairs. Repairs completed within 2 hours when they were suppose to take 4.My only criticism is they need to communicate better. They should be proactive in providing updates to the customer.

Jose Gonzalez is a great guy. He has experience in finance and helped me to get a good deal.

The Very Best experience EVER purchasing a car. My sales representative is the best. He was professional, kind, honest, patient and the list goes on! 10,000 stars would not be enough to award him!

I had a positive experience with Al Piemonte Ford in Melrose Park. I just lost my father. My dad did business with them when he was alive, and recommended them. Eddie Rodriguez was the sales agent that took care of him. He remembered me, was compassionate, knowledgeable, helpful and expedited the transaction in a fair manner. Thank you.

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Josh from service is awesome he took my daughter’s car in The service department and told us the problem thank you Ernie Beck. Have a great day

This was the best car buying experience I have ever had. Bryan (sales manager) is awesome and very friendly! He made the process very smooth and did not haggle me through any part. Eddie (finance) was also notably very helpful and friendly. He showed me the warranty but did not give me a hard time or pressure me into anything other than I came for. He even helped me with a discount for what I originally came in for. Overall 10/10 facility, staff and experience!