New and used 2025 Ford Escape ST-Line Select for sale near Addison, IL

Had a recall notice on my sun roof. Packey Webb Service order the parts and scheduled the repairs. Repairs completed within 2 hours when they were suppose to take 4.My only criticism is they need to communicate better. They should be proactive in providing updates to the customer.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

We had a great experience make a new truck purchase. I?d highly recommend getting your next vehicle at Packey Webb Ford. Ask for Eric. Tell him Mark sent you!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

I had a positive experience with Al Piemonte Ford in Melrose Park. I just lost my father. My dad did business with them when he was alive, and recommended them. Eddie Rodriguez was the sales agent that took care of him. He remembered me, was compassionate, knowledgeable, helpful and expedited the transaction in a fair manner. Thank you.

I bought and get my vehicle serviced here because I enjoy working with the people at that company. I have been working with them for years.

Robert was so knowledgeable. He really made the whole experience great. The entire purchase process took less than an hour. I love my new Nautilus

Justin from the fair oaks Naperville, was great, up front and honest. The Orland park Lincoln dealership was very shady and did not provide any comfortability like Justin in naperville did.

My Wife and I went into Huntley Ford, we met with Joon he made us a great deal on a Bronco and got us in and out Quickly. Will go back to buy another Ford their.

We searched for 500 miles and Napleton had the color and exact model we wanted. Got an internet price and finalizing the deal was pretty stress free. Our salesman was great, our sales manager was great, and our finance manager was great making the entire process stress free and it's been a long time since we could say that, THANK YOU!!

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Adal and Ignacio were very very very helpful and energetic i would recommend them for all my purchases and all my families and friends purchases i will tell everyone about them and that hopkins ford is the best dealership ever and gives awesome deals and makes dreams happen!

great customer service- Noel walked me through the myriad of options, and helped me make sure I got the right for me car! He showed me ALL the vehicles that may apply so I could be sure of my decision.

Best dealership in town. There’s no other dealer in Illinois that compares to this one. I’m a passionate automobile enthusiast with no patience for xx and THIS dealer has NONE of that. I walked in and I was greeted softly and warmly by the front desk discussing the reason for my visit and understanding if I was browsing or looking for something specific. When I spoke about a specific vehicle I wanted I was referred to Tiffany the sales manager. She was as warm and welcoming as the front desk people were. Tiffany paid careful attention to what I wanted and what I was looking for. I never felt rushed or pressured. I felt MY time and what I wanted is what mattered to her, which it did! She introduced me to her product specialist Roland ( With a cool Cowboy hat and a great sense of humor to accompany it). While Roland knew full well I wasn’t in the market to buy a car in the near future he still spent almost 2 hours with me discussing my options, my needs, and how to get those needs taken care of. By the end of my visit, Roland helped me place an order for the exact vehicle I want. Despite not making a sale that day, they invested those nearly 2 hours in MY NEEDS and they showed me how much MY time meant to them. I’m almost 40 years old and I’ve never purchased a brand new car before in my life, and you know what? This is the place that’s going to happen and I couldn’t be happier. Thank you Roland for explaining things so well and exploring everything down to the last detail to get me what I want and what I need. Bob Rohrmans Ford will be my first new car purchase and I’m confident it wont be my last. If you appreciate a no pressure environment that cares about your time, your needs, and communicates things clearly and easily….. This is the place for you

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

Excellent and professional. Answer all my questions, even when I came back with more. The people I worked with were courteous and knowledgeable. I would recommend them unconditionally

Great service, The dealer picked up my car and dropped it off after service.