New and used 2025 Ford Escape ST-Line Select for sale near Des Plaines, IL

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

I had a positive experience with Al Piemonte Ford in Melrose Park. I just lost my father. My dad did business with them when he was alive, and recommended them. Eddie Rodriguez was the sales agent that took care of him. He remembered me, was compassionate, knowledgeable, helpful and expedited the transaction in a fair manner. Thank you.

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

Purchase service was fairly quick. Car is beautiful, everyone loves it! the entire staff was very friendly and welcoming during our visit. We would recommend this dealership.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

Had a recall notice on my sun roof. Packey Webb Service order the parts and scheduled the repairs. Repairs completed within 2 hours when they were suppose to take 4.My only criticism is they need to communicate better. They should be proactive in providing updates to the customer.

My experience was great whit Michael he was very helpful and very kind to help me I went to get a daily car and he got exactly what I needed he kept on reaching out keeping me updated of what kind of cars they had and choosing the best ride for me

I purchased a Jeep Grand Cherokee through Wickstrom Auto Group, working with Eric Jensen, six years ago. That proved to be an excellent experience. So when I was recently in the market for a new vehicle my first stop was back to Wickstrom Auto Group and was thrilled to learn I would once again be working with Eric Jensen. Eric patiently guided me through the education process, a test drive, and the financial arrangements to purchase a Jeep Wagoneer, then a Lincoln Aviator, and finally the Grand Cherokee Summit which I ultimately purchased. Throughout this recent purchase, I found Eric Jensen to be the same friendly, knowledgeable, and totally professional sales consultant I had experienced working with six years earlier. The entire start to final delivery process working with Eric and the Wickstrom Auto Group Team was simple, efficient, and totally stress-free. In short, an outstanding overall experience. I would strongly recommend the Wickstrom Auto Group and Eric Jensen to anyone who is in the market for a new automobile. It was a pleasure working with them.

We bought a used car for my 19 year old daughter. Andy was very forthcoming with information, fair with the price and transparent with the costs. I would recommend Andy and his team.

Service, facility and staff were great. I highly recommend this location. I will be returning.

Best dealership in town. There’s no other dealer in Illinois that compares to this one. I’m a passionate automobile enthusiast with no patience for xx and THIS dealer has NONE of that. I walked in and I was greeted softly and warmly by the front desk discussing the reason for my visit and understanding if I was browsing or looking for something specific. When I spoke about a specific vehicle I wanted I was referred to Tiffany the sales manager. She was as warm and welcoming as the front desk people were. Tiffany paid careful attention to what I wanted and what I was looking for. I never felt rushed or pressured. I felt MY time and what I wanted is what mattered to her, which it did! She introduced me to her product specialist Roland ( With a cool Cowboy hat and a great sense of humor to accompany it). While Roland knew full well I wasn’t in the market to buy a car in the near future he still spent almost 2 hours with me discussing my options, my needs, and how to get those needs taken care of. By the end of my visit, Roland helped me place an order for the exact vehicle I want. Despite not making a sale that day, they invested those nearly 2 hours in MY NEEDS and they showed me how much MY time meant to them. I’m almost 40 years old and I’ve never purchased a brand new car before in my life, and you know what? This is the place that’s going to happen and I couldn’t be happier. Thank you Roland for explaining things so well and exploring everything down to the last detail to get me what I want and what I need. Bob Rohrmans Ford will be my first new car purchase and I’m confident it wont be my last. If you appreciate a no pressure environment that cares about your time, your needs, and communicates things clearly and easily….. This is the place for you

I had a really good experience purchasing my son a pre-owned vehicle. Great customer service and they responded and followed up immediately

Josh from service is awesome he took my daughter’s car in The service department and told us the problem thank you Ernie Beck. Have a great day

Did a fine job on my truck .A. A . A . as good as it gets Until next time we meet again. Iam sure something in the D. E. F. system will FAIL.....

We had a great experience make a new truck purchase. I?d highly recommend getting your next vehicle at Packey Webb Ford. Ask for Eric. Tell him Mark sent you!

Thank you Mike and Jonny for helping my husband get his new truck!! Mike thank you for your great service and Jonny for wrapping it up to get on the rode!! Everybody else was all smiles and very welcoming...

Well, experience at dealership was good only wish I would have kept old truck. The 139 point inspection on truck I purchased was pencil whipped. Multiple issues my local dealer had to fix first 2 months owning it. 80% of them should have been found on inspection. I'm very happy for having Ford Advantage which covered almost 4K in repairs.