New and used 2025 Ford Escape for sale near Briaroaks, TX

Got me in and out in a timely manner. Staff always friendly and helpful. We always go to Auto Nation when we need service on our vehicles.

I would HIGHLY recommend Five Star Ford in NRH and Jim Rich their Internet Sales Manager. I have been in the market for a new truck for a few months now. I have had a pretty good idea of what I wanted. I have been to many dealerships much closer to my home that treated me very poorly to say the least. From the first time I spoke to Jim on the phone till the second we drove off the lot, he was welcoming, nice and most importantly what he said was not changing like every other dealership I have been too. You can tell Jim is a true professional and cares about you and what he does. He wasn't trying to pressure you into things you didn't want, I can defiantly see why he has so many repeat customers. We ran into many others in the dealership that day and everyone was very friendly. I can't recommend this place and Jim Rich enough!!!! Thank you very much Five Star Ford of NRH!!!!!!!!!!!!

Jaylan Lewis gave me great service no sooner than I drove into the dealership.He got me taken care of in no time,and I was out and on my way.

I went into the dealership with a certain used vehicle in mind and did not have to haggle at all! Brenda was excellent! She did not try to steer me in a different direction, she actually listened to me. I received a good deal at a fair price. Even the financing department did not push me too much to purchase something that I didn't need.

Great experience love the dealership great people great atmosphere great quality product always the Ford salesman. Dave was a great help. The location does great customer customer service.

Great, no unexpected delays. Service was quick and real courteous and professional Caring people , called me in a timely manner to keep informed and up to date on vehicle

Excellent all around. Talk to Wael if you buy a car here....he's helpful, knowledgeable, and friendly. Zach, Hayden, and Chad are great also. Thanks guys.

Very fast response. The staff are so friendly. I would recommend to all ford owners to use Westway ford.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Matthew - service advisor did a great job. He kept me informed of progress and pricing was transparent. Very responsive to phone and text. Will continue to service truck here.

Dalton Stidham. One of kind sales man. Loved his knowledge of my vehicle and they way he talked about the positives. Wouldn’t want to go anywhere else.

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

Platinum Ford is the dealership we always use in our area. We have tried others, but have been disappointed. The thechnicians at Platinum Ford are competent and courteous. They always give us a call to keep us informed of any issues and to get consent before proceeding. Kyle is our designated “service manager” and he is top knotch!

Mr Bekheit was a very professional, thorough and I have to add honorable salesman, which is why after buying my husband?s F150 from him we knew he was the salesman we wanted for me to buy my next vehicle the Ford Explorer. The financial department was patient, detail oriented, and thorough, overall my experience was exceptional.

Francisco was great. All in all, it was an easy transaction. I'll shop there again.

Joshua was very attentive and explained the process.for the repairs on my suv. He kept in touch until the end. He was awesome,great customer service.

Great customer service and a completely stress-free car buying experience. From the moment I stepped onto the lot until I drove off, I was treated like family. The entire process was quick, smooth, and professional. Couldn?t have asked for a better experience!

Easy buying experience. Staff very professional. Sales explained all of the features of the car and answered all of our questions. Staff followed up with us after purchase

Was contacted to repair recalls to the vehicle. The service was great, they even delivered my vehicle home once the work was completed. Good Experience.