New and used 2025 Ford Escape for sale near Chevy Chase, MD

To be completely honest, this dealership is not bad only if you are buying a new car that is already on the lot. They sold me a car at MSRP with no other hidden fees. The reason why I took a star off is because they're very, very pushy. They will try to sell you on a different car so hard that they're trying to get rid of, and will keep pushing you to purchase warranties and all. They have a super hard time hearing no. If you keep standing your ground and don't get pressured into doing something you really don't want, this is actually a decent enough dealership to purchase a brand new car from only.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

We found the truck that we had been looking for on Cars.com. It was located at Ted Britt Ford. The salesman Nelson Hernandez made this transaction painless, he was very cordial and did not try to talk us out the truck. He worked a great deal and we are happy! Nelson you are the greatest!

Brought my car in for a tune up at 100,000 miles. The service reps, Buch and Eric, were knowledgeable about what needed to be done and helpful talking through what needed to be repaired now and what could wait. They arranged a loaner car for the time my car was in the shop. Overall a pleasant experience, and the friendliness of the service reps was key to that.

Art was kind enough to set an appointment for me to have a tire checked out. They were thorough and fixed the problem.

My experience at Koons dealership with Mr Williams Chicas was excellent. He was very professional, he informed me about all I wanted to know about the car I was getting. He I wanted an specific Color and he did an excellent Job to find the Car that I wanted. Everything he did was outstanding 👏. Thank you so much. I am so grateful and satisfying with his outstanding service and Job. I am so happy with him thank you. Yanira Rodriguez.

easy transaction great price fantastic service second vehicle purchased from them will use them again

I worked with Nelson and Pablo in my purchase of a new F-150. They were courteous and professional throughout the sale. No pressure or gimmicks, just service. I had to wait for a couple of extras due to timing, they picked my car up, completed the work and returned it with a smile. Would recommend these gentlemen to anyone looking to purchase a Ford. Very happy with the customer service and my truck.

The people there were super nice and helped me get the perfect first car. I’d definitely recommend them. Facilities are very nice and easy to access.

I rcvd excellent customer service. After a recent hospitalization, to receive the level of empathy from Carlos was comforting, although I was experiencing pain and discomfort as I sat waiting for my vehicle to be serviced. Carlos constantly checked on me. It reminded me of how I would constantly check on my patients, as a frontline worker. Even his voice sounded different, There was an added layer of concern and I might add that he always established eye contact, and he waited for a response. All I can say is that Carlos's full demeanor impacted me tremendously. People may not always remember what you do or say...but they WILL remember how you make/made you feel. Carlos is an asset to Darcars, I sure hope you all make him feel he's a valuable employèe.😊

Went to buy my son his first car the sales lady Julia and sales Mgr Mike, we’re awesome. Thank u for the experience and time.

Service was great and Steven Williams was very professional and courteous and friendly.👍👏 Keep it up

Very helpful Abu and Tonino went the extra mile I am very happy with their services

Worked a deal out with Freddy Porto. Dominique set up appointment and Anwar took care of financing. Good crew, negotiation was fast enough. Buyers should do their homework, know their number, and be willing to take a deal or move on. I can't speak to service department and I am from PA, but sales experience was pretty good. Better than what reviews are saying. Thank you and your team for helping me get my Ford Escape!

Tiffany was amazing to work with. They picked up my truck took it in and brought it back to me the same day! Best part was they offered to pick it up for free. I will be back here to purchase my next truck.