New and used 2025 Ford Escape for sale near Chevy Chase Section Three, MD

Not sure about why everyone else had a bad experience, ours was great. I was very hesitant after seeing the reviews but when they came in $4k under the lowest offer in my area, I was willing to risk dealing with anything. I was looking for a specific model/color/package Bronco that only three dealers had within a 100 mile radius. After working with the first three, two in NJ and one in PA, I was about to give up. They were rude, condescending and just wouldn’t help with anything. Miller Ford told me to find a different car for my offered price. The funny part? Koons listed price was what my offer was and they still worked with giving me more for my trade and took some off the price for items I needed that were missing. Let me be clear the vehicles were identical and the one at Koons came with a few other things the other vehicles didn’t. I didn’t see Koons because they are 146 miles from me so that was my last search. I worked with Karen and she was phenomenal! She was in constant contact with me as well as multiple other people making sure I was happy and comfortable with the numbers and my deal. We made the drive out yesterday, traded my car in and we’re back by night with my shiny new bronco! I couldn’t be happier!!! She made this the easiest experience ever to buy a new car

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Brought my car in for a tune up at 100,000 miles. The service reps, Buch and Eric, were knowledgeable about what needed to be done and helpful talking through what needed to be repaired now and what could wait. They arranged a loaner car for the time my car was in the shop. Overall a pleasant experience, and the friendliness of the service reps was key to that.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

We recently purchased a vehicle from Sheehy Ford and our sales rep was Bryce Do. Bryce was extremely thorough and knowledgeable regarding the vehicles . He provided an excellent and professional quality service to us and we definitely look forward to working with him again. A must go place !

GREG IS THE MAN!!! Drove 3 hours each way to do business with him because Koons price was the best and the customer service was A1 and second to none. A dealership near me wouldn't even send me a picture and Greg sent me not one but TWO custom videos. I would take the drive again for my next car.

Great experience. Our salesperson Phil was very helpful and was prompt in answering any questions. Great experience with Finance person also!

Friendly and very helpful. Through a miscommunication with the dealership, I went home with a car that lacked an optional feature I wanted. Even though the sale was final and they didn't have to do it, sales manager Steve, salesperson Dylan, and business manager Chris, wound back the deal and put me into a vehicle with all the features I wanted, even though they had to source the new vehicle from another dealership. I found that level of care and willingness to take care of me exceptional. They gained my trust and loyalty for any future Ford I will buy.

I would like start off by saying everyone at this dealership was amazing but one individual person really stuck out and made our experience amazing this was Brandon he helped my get my dream vehicle all in the same day while making sure I was comfortable and also offering water, coffee and anything else we needed he truly was awsome and so patient with us trying to get us the best deal and my dream vehicle all in one. I couldn?t recommend this dealership enough to anyone else especially Brandon!!

I called Jerry?s Ford to ask about a car I found on the website. Paul answered the phone and was able to answer all of my questions. I made an appointment to test drive the car later that week. Paul was waiting for me and showed me the car and again answered any questions I had. Following a test drive I decided to purchase the car. I worked with Amar on the trade and Chris to purchase the car. I couldn?t be happier with them. I had a great experience. It was also quick, I was in and out in about 3 hours. I?m looking forward to taking my car there for its first service and the car wash.

The entire staff made the car buying process simple and straightforward, from test drive to payment. We received good value for our trade as well.

Just bought a new 2022 Hyundai Kona at Bob Bell - James Franklin is the best sales consultant I have ever worked with. He made the entire process simple and easy, very honest and upfront. I recommend going to James for your new Hyundai - he will not try to tack on hidden fees, will listen to what you are looking for and help you get the best deal possible. By far the best car buying experience I have ever had.

Good customer service and nice waiting area. I've had my car serviced there several times. It's a tad on the expensive side, but I always get an appointment when I need it. They are convenient and they also have a shuttle so you don't have to wait at the dealership while your car is being worked on.

Great experience, was in an out in no time. Explained what I was looking for, and our salesman Mr. Kane worked to make it happen.

One of best experiences I've had buying a car. Very professional, yet easy going transaction.

Rob Rosser was informative and helpful, even delivered my car to me. The cashier also was very good even gave me a penny out of pocket to make the change needed.

This place was awesome. Everyone was friendly. I had the best sales person and even the finance manager was awesome. I will be a returning customer. They made me feel like a friend and not a customer.

I live in Northern Maryland. I bought this vehicle at Bob Bell Ford/Hyundai which is quite some distance away. The Used Car Sales Manager, Ron, went above and above to help me with this purchase. All people involved went above and beyond to make this happen. Excellent service and excellent care. Our salesman Mikey, and our finance guy Rob. All awesome repot Bob Bell. Bird Bell should recognize these employees. Thank You Everyone involved.

A sales professional named Kevin helped me get a great deal. He was very professional and courteous. When the bank wasn’t cooperating, Tony stepped in and got me a deal with a better interest rate than the bank was offering. This saves me almost $9k over the course of my loan. Tony also replaced the key fob with a new one, which I’m sure isn’t close to cheap on an Escalade. The lounge is very nice, with free coffee and water. Shuttle service is also provided.

Great team all around. Our family has purchased several vehicles from the sales team and have had all of our vehicles serviced here. The lounge and shuttle service are perfect, and occasionally, when we've been super busy, we've used the pick-up and delivery service.