New and used 2025 Ford Escape for sale near Chevy Chase View, MD

Good customer service and nice waiting area. I've had my car serviced there several times. It's a tad on the expensive side, but I always get an appointment when I need it. They are convenient and they also have a shuttle so you don't have to wait at the dealership while your car is being worked on.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

After having just an awful experience to start my car search, I found Mike Zeller. He made it easy to get my new mach e and even understand how to use it! Made me feel like a customer and a friend. Gave me his personal mobile number and said “text me anytime!” Thanks Mike Z!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Many thanks to Greg, Roxanna, Jason, Mattie and all the managers and staff at Sheehy Ford-Lincoln of Gaithersburg for working with me to get the perfect used car for my interest and budget. It took several days, but they never stopped screening inventories and suddenly a trade-in walked in the door....thanks

From the moment I walked in the dealership they were very welcoming and attentive of what I was looking for. No salesman pressure what so ever. Finance department was very good at getting a good rate.

Great experience. Our salesperson Phil was very helpful and was prompt in answering any questions. Great experience with Finance person also!

Made sure everything I needed done was taken care of in a timely manner. I will definitely be a repeat customer

Wendy, in Service Department, did a professional job in getting my vehicle serviced and provided a list of things that may be needed in the future to be done. She is knowledgeable and courteous.

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

Very professional ,I traveled from up state ny in 2016 and now 2025,Michelle found a truck Saturday, I picked it up Monday ,with a trade in and was out the door in 2 hours and on my way home,the price was exactly what they quoted,no games played.this is what buying a car should be like,but unfortunately it usually is not.very happy

I was very happy with the outcome of my car. Everything was fine. I’d like to. Personally, thanks one of the workers Mr. J was very prompt to his decisions The driver that took me around to get the to get the rental car, Mr. Sterling was very very impressive. Good driver.

Ashley checked me in. She informed me in a short time what my vehicle needed and the cost estimate. I authorized the service and was totally satisfied with the timely and quality service. Kudos to all.

Courteous, professional service by Nathan Ayoub. Car was finished on schedule as requested. Great service!

Waldorf Ford service is outstanding! Those guys really know what they’re doing. I’m always satisfied with the work they do on my vehicle.

Being in the auto business myself, i very much appreciate the customer service provided my Mike Zeller on my new Lincoln. Could not ask for better service. Thanks!

Friendly and very helpful. Through a miscommunication with the dealership, I went home with a car that lacked an optional feature I wanted. Even though the sale was final and they didn't have to do it, sales manager Steve, salesperson Dylan, and business manager Chris, wound back the deal and put me into a vehicle with all the features I wanted, even though they had to source the new vehicle from another dealership. I found that level of care and willingness to take care of me exceptional. They gained my trust and loyalty for any future Ford I will buy.

Brought my car in for a tune up at 100,000 miles. The service reps, Buch and Eric, were knowledgeable about what needed to be done and helpful talking through what needed to be repaired now and what could wait. They arranged a loaner car for the time my car was in the shop. Overall a pleasant experience, and the friendliness of the service reps was key to that.