New and used 2025 Ford Escape for sale near Crofton, MD

The person who sold me the car was to busy to call me back after. I had to go over them. The percentage was high for my 800 credit rating.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Good customer service and nice waiting area. I've had my car serviced there several times. It's a tad on the expensive side, but I always get an appointment when I need it. They are convenient and they also have a shuttle so you don't have to wait at the dealership while your car is being worked on.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

They were very helpful and was willing to negotiate pricing to what I could afford. They were very transparent. Overall great experience! Would shop here again!

I had an amazing experience at Honda Norris they were very helpful.made it happen very nice and Eric was definitely the best salesman appreciate Honda Norris for their best service! Thanks

I worked with Nelson and Pablo in my purchase of a new F-150. They were courteous and professional throughout the sale. No pressure or gimmicks, just service. I had to wait for a couple of extras due to timing, they picked my car up, completed the work and returned it with a smile. Would recommend these gentlemen to anyone looking to purchase a Ford. Very happy with the customer service and my truck.

I was most impressed by the promp, courteous, no hassle transaction. Rose, and Malcolm was so helpful, attentive to my family needs. I have to say they made the process so easy.

I just bought my seventh car from this dealership. Once again, great service from all involved. it's hard not to consider Derek in sales and Steve in finance as friends after all this time, and it's always a pleasure to work with these guys. I can't imagine buying a car anywhere else.

Bought a 4 year old used Mustang. Car was in great shape, looked new, even still had the new car smell. Very reasonably priced. Staff was professional and courteous. I financed through USAA and they let me drive the car home instead of waiting the three days it would take USAA to process the paperwork.

So far a very Professional and great experience to date with Koons Ford of Falls Church. Ask for Pablo! Edi. Amazing experience. We had a different situation where we needed to trade our car in for a new vehicle! From test driving to intent of having Ford Active Version, it was a memorable ride back home with an explorer Platinum!! Mr. Dean at Finance helped us understanding everything in order where we felt connected and here we are. Thank you Pablo! Thank you Eddi , & Thsnk you Mr. Dean!!!

To be completely honest, this dealership is not bad only if you are buying a new car that is already on the lot. They sold me a car at MSRP with no other hidden fees. The reason why I took a star off is because they're very, very pushy. They will try to sell you on a different car so hard that they're trying to get rid of, and will keep pushing you to purchase warranties and all. They have a super hard time hearing no. If you keep standing your ground and don't get pressured into doing something you really don't want, this is actually a decent enough dealership to purchase a brand new car from only.

We had a great experience at Koons and got an excellent deal on our new car. Would highly recommend!

The people there were super nice and helped me get the perfect first car. I’d definitely recommend them. Facilities are very nice and easy to access.

I rcvd excellent customer service. After a recent hospitalization, to receive the level of empathy from Carlos was comforting, although I was experiencing pain and discomfort as I sat waiting for my vehicle to be serviced. Carlos constantly checked on me. It reminded me of how I would constantly check on my patients, as a frontline worker. Even his voice sounded different, There was an added layer of concern and I might add that he always established eye contact, and he waited for a response. All I can say is that Carlos's full demeanor impacted me tremendously. People may not always remember what you do or say...but they WILL remember how you make/made you feel. Carlos is an asset to Darcars, I sure hope you all make him feel he's a valuable employèe.😊

Went to buy my son his first car the sales lady Julia and sales Mgr Mike, we’re awesome. Thank u for the experience and time.

Service was great and Steven Williams was very professional and courteous and friendly.👍👏 Keep it up

Very helpful Abu and Tonino went the extra mile I am very happy with their services

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)