New and used 2025 Ford Escape for sale near Edgecliff Village, TX

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

⭐️⭐️⭐️⭐️⭐️ I drove in all the way from New Orleans, Louisiana to purchase my Lincoln Navigator, and it was absolutely worth the trip! The entire experience at Grapevine Ford Lincoln was smooth, professional, and stress-free. From start to finish, the team made everything easy and went above and beyond to ensure I was taken care of. I highly recommend them to anyone looking for a quality vehicle and top-notch customer service. Thank you for making this such a great experience!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Easy buying experience. Staff very professional. Sales explained all of the features of the car and answered all of our questions. Staff followed up with us after purchase

My experience have been great. Nakia and Josh are wonderful. Always there to be a helping hand. This was West Way Ford in Irving 100% Recommended.

Ceasor always helps me out and does a fantastic job. All the mechanics do an outstanding job as well. The dealership is well maintained and clean.

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

Great, no unexpected delays. Service was quick and real courteous and professional Caring people , called me in a timely manner to keep informed and up to date on vehicle

Was contacted to repair recalls to the vehicle. The service was great, they even delivered my vehicle home once the work was completed. Good Experience.

Preston was very helpful and courteous. He had good follow up and making sure things were complete and as ordered. He has been very helpful after the sale as well.

Service advisor Stephan Hunter was great ! Let me know pricing and checked in parts availability. Prompt work. He is knowledgeable on what could be the issues.

Cameron was amazing to work with and made the whole process extremely easy. He was very knowledgeable about the vehicle. He has even checked on me a couple of times since I bought the vehicle.

Great service everyone was welcoming and nice gave me a great trade in value and best deal on the brand new truck love my experience was fast and easy I recommend talking to Tommy! Great sales man and likes to get things done

Came in for repairs, decided to trade it in. Communication was good. Smooth transition over to sales. Blake was great to work with. Will be back

LaShaundra was an awesome sales rep, she made sure all our needs/wants were taken care. Couldn't be happier with her customer service. Sweet lady.

Had mechanical issues couple months ago. Initially determined problem was not addressed but now can change opinion. Found so far all concern issues solved. Apologize for previous negative comments. Wonderful customer service and repairs.

John Little and Crystal Sanders were excellent as a Team helping us meeting our needs and working out any bumps in the road on make process smooth! Like to say thank you to both of them. We are happy with our Ford Focus 2018!

Awesome team this is the second purchase from this dealership and best buying experience we have had. We plan on trading up again in three years and will continue to buy from auto nation. Thank y?all again for a wonderful job.