New and used 2025 Ford Escape for sale near Glenn Heights, TX

Great, no unexpected delays. Service was quick and real courteous and professional Caring people , called me in a timely manner to keep informed and up to date on vehicle

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Easy to make an appointment, Andrew was a great service mgr, fast service, the wash & vacuum is very appreciated! Good waiting rooms, coffee, television, clean restrooms.

Excellent experience July 4th! I went in around 6 PM and was out by 7:30 PM with a new truck. From the sales associate, Tai Trinh, to his sales manager and the financial manager, I had 100% satisfaction throughout the entire process. Thank you for the exceptional service.

⭐️⭐️⭐️⭐️⭐️ I drove in all the way from New Orleans, Louisiana to purchase my Lincoln Navigator, and it was absolutely worth the trip! The entire experience at Grapevine Ford Lincoln was smooth, professional, and stress-free. From start to finish, the team made everything easy and went above and beyond to ensure I was taken care of. I highly recommend them to anyone looking for a quality vehicle and top-notch customer service. Thank you for making this such a great experience!

I would HIGHLY recommend Five Star Ford in NRH and Jim Rich their Internet Sales Manager. I have been in the market for a new truck for a few months now. I have had a pretty good idea of what I wanted. I have been to many dealerships much closer to my home that treated me very poorly to say the least. From the first time I spoke to Jim on the phone till the second we drove off the lot, he was welcoming, nice and most importantly what he said was not changing like every other dealership I have been too. You can tell Jim is a true professional and cares about you and what he does. He wasn't trying to pressure you into things you didn't want, I can defiantly see why he has so many repeat customers. We ran into many others in the dealership that day and everyone was very friendly. I can't recommend this place and Jim Rich enough!!!! Thank you very much Five Star Ford of NRH!!!!!!!!!!!!

Had a great 1st time car buying experience! They made it a stress free process for me. Enjoying my 2017 Nissan Rogue and have zero issues with it so far!

Was contacted to repair recalls to the vehicle. The service was great, they even delivered my vehicle home once the work was completed. Good Experience.

I had a check engine light on, so I took my vehicle in for repairs. My service advisor Amber was very helpful, professional and ensured my issues were addressed.

I was looking for a Ford Explorer online, Arlington had just the one I was looking for. Floyd, Jake and David made it happen. Floyd was great! Since I had to pay for the car even before I physically saw it, Floyd took a lot of Pictures for me and Videos. David got the paperwork done and sent it to a local dealership so I could sign and send it back with the check on 7-14-2025. I am still waiting for the title in the mail. However, I do have a temporary plate from Texas. Jake got the car shipped and I received it on 7-27-2025. A little stressful for me, as I ready paid for the car, and therefore Jake as AutoNation Shipping Company was a little hard to nail down on the delivery date. Overall, a Great experience and I have driven the car now and I love it!!

Great service everyone was welcoming and nice gave me a great trade in value and best deal on the brand new truck love my experience was fast and easy I recommend talking to Tommy! Great sales man and likes to get things done

They got me taken care of with an oil change and repaired my driver side front tire and replaced my rotors on the front and even washed my ride

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

If it?s service you need, ask for Peggy. She is hands down the best service advisor I?ve ever had. If but in what you want, Ask for Mahmoud. He?ll get you in the vehicle you want, the way you want.

LaShaundra was an awesome sales rep, she made sure all our needs/wants were taken care. Couldn't be happier with her customer service. Sweet lady.

Had mechanical issues couple months ago. Initially determined problem was not addressed but now can change opinion. Found so far all concern issues solved. Apologize for previous negative comments. Wonderful customer service and repairs.

Top notch customer service. Vehicle was cleaned. Vehicle was ready ahead of schedule. Professionalism was excellent.