New and used 2025 Ford Escape for sale near Grapevine, TX

Very good experience with Grapevine Ford/Lincoln service dept on 3/22/25. Heath was kind, courteous, and knowledgeable, and from my description of problems, he knew exactly what the issue was. He was in constant contact with the mechanic and me, with diagnosis, cost for repairs and time frame for completion. Even had the car washed after. Will definitely use them for any future service needs.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

I took my vehicle in for a recall and routine maintenance. They were performed. The service department could not have done any better.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

The service provider was great at explaining everything , we’ll be coming back real soon

I would HIGHLY recommend Five Star Ford in NRH and Jim Rich their Internet Sales Manager. I have been in the market for a new truck for a few months now. I have had a pretty good idea of what I wanted. I have been to many dealerships much closer to my home that treated me very poorly to say the least. From the first time I spoke to Jim on the phone till the second we drove off the lot, he was welcoming, nice and most importantly what he said was not changing like every other dealership I have been too. You can tell Jim is a true professional and cares about you and what he does. He wasn't trying to pressure you into things you didn't want, I can defiantly see why he has so many repeat customers. We ran into many others in the dealership that day and everyone was very friendly. I can't recommend this place and Jim Rich enough!!!! Thank you very much Five Star Ford of NRH!!!!!!!!!!!!

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

From beginning to end, Auston made me feel welcomed and understood. He and the team addressed any and all concerns I had and made sure I was happy. I HIGHLY recommend AutoNation Ford in Arlington!

The selling process was simple and efficient. Jennifer was great and handled everything with ease. She kept us up to date on the progress of getting our check and made sure we didn't need anything.

Dave Williams was my salesman and a true God send. Extremely professional and knows his business. A great guy! Zane was in financing and another great, professional! These men truly blessed me!!!

I decided to buy a Jeep and found one on cars.com. I reached out and was connected with ?JC? and set up a time to go and look. I bought it that day. JC was so awesome. He was honest and not pushy. He answered every text and email and phone call quickly and already had the answers. I had to wait while a couple things were fixed by there mechanics (at no cost to me) and he made sure it was ready to go when I picked it up. The finance manager was amazing as well. He made sure I understood the financing process and always had everything ready to go when it was time to finish the process. I will always recommend AutoNation to anyone thinking about buying or buying from them. Thank you JC!

Shout-out to Charles Washington! Friendly and professional. I was buying from out of state and he did everything in his power to answer all of my questions and reassure me. I never felt any pressure and am extremely happy with the deal I got.

I was able to come early in the morning. The car I'd chosen was ready for me. Terricka was fantastic and I appreciate her getting me in and out fast.

Service rep Chandler was super - professional, personal, conscientious. Was advised of svc status via texts and Chandler fielded a few questions. Needed part arrived next day and repairs completed by mid morning. Used their shuttle service as I always do -- vehicle was newish and clean. Driver was courteous and drove safely.

Great, no unexpected delays. Service was quick and real courteous and professional Caring people , called me in a timely manner to keep informed and up to date on vehicle