New and used 2025 Ford Escape for sale near Keego Harbor, MI

It went smoothly. I had some concerns that were addressed in a friendly, informed manner.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Best parts department ever! I get all my parts from there. Everybody's super nice answers every question I have. Super employee of the year is "Carl" I wanted an oil change before I went on a trip and I always come to your dealership to get it but I couldn't get an appointment as fast as I wanted. Went to two oil shops and they said I need it full synthetic oil. So I called the man that knows all Carl and he told me that I needed a synthetic blend for my F-150. I got my oil and filter from him also battery wiper blades even changed the batteries in my key fobs. He then said his wife is getting a new F150 truck. Now I'm thinking I want a new truck just got a convince my wife! I have 2016 f150 with 80,000 miles on it. I'll probably call Carl to see how can I convince my wife! Lol! Put salesman on his job title too! Thanks to ALL in Parts department! Rod

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

My salesman Ryan Moore is awesome! He is super knowledgeable and a ?no pressure? kind of guy. I recommend him to everyone I know looking to get a new car.

We have bought and leased many vehicles from Ryan Moore at Dean Sellers and have always been very very satisfied. We use their service department regularly. Thai time is was just for an oil change. Again used the valet service which is very helpful.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

Holly was absolutely amazing. Her customer service skills were incredible. The wait time was minimal, I had a oil change.

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

I was great Sale person and loan department. Bend over backward to get me the loan. I think is great that they are give me 24 months or 24000 for major problems Loan company is give 3 months for car payment

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

I recently purchased an F150 from Dorian Ford. Joe Lapinski was my sales person. He made sure the entire process, start to finish, was smooth, stress-free, and expeditious. Joe’s approach and demeanor is friendly, knowledgeable, and professional. NOT pushy, And not that dirty car salesman you need to shower after talking to. He found me the right vehicle, at the right price. Cheers Joe, you’re a good human being and you will see me again! J

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

Communication was very helpful, made looking for a new car very easy, I recommend Ford dealer on 15 and crooks. Love the car very smooth to drive

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Great sales experience, Jim G was very helpful, understanding, and not high pressure. He was able to find me the same spec?d vehicle I ordered, but a month earlier.

My sales man Matt was wonderful. Everything there was amazing. This was my second purchase from this dealership. Highly recommend and side note while we were waiting for a good price to come, we ate McDonald’s and had coffee lol. So I was VERY SATISFIED and they were very welcoming and patient as well.

Good visit to end lease of 2022 ford explorer xlt. To lease a new 2025 ford explorer

I was able to pick out a vehicle in a timely matter. There were plenty of options, and I?m really happy with my decision !

My salesperson is always very friendly and knowledgeable, she answered all my questions and returns phone calls on a timely basis. I have been dealing Serra Ford/Tom Holzer for many years.

Received great service from Will during purchasing my new Bronco. From walking into following up with me. He was not pushing like Sales person in the past at all. Will definitely be back.