New and used 2025 Ford Escape for sale near Suffield Depot, CT

The sales person Andre, the sales manager Josh and Bill are very helpful through the whole process and I look forward to future meetings with service oil changes and maybe buying some products from them

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Beginning with John Tapio, who responded to an inquiry then Cameron, Jillian, Matt! Jay, and (apologies, can?t remember name) Finance guy, this whole process was the best ever. Best Kudos go to Cameron and Jillian! The both were a breath of fresh air in a position that had previously filled by (not at Monaco) people who seemed to only care about commission. It seems Monaco has gotten away from that, so no dog eat dog cut throat games. Mary Jo and I are very pleased with your awesome sss ad Les team.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

It was easy to get a convenient appointment. Staff was courteous and repair cost was reasonable. Facility waiting room was clean and comfortable. Facility location is convenient and close to shops and restaurants which makes waiting for repair completion easier.

Dakota took leadership in speaking with us. My car was serviced in a timely manner and even washed.

Introduced to the Torrington Ford Lincoln team through a family friend who had a positive buying experience. The team at TFL was FAST. Reached out via phone at 6pm on a Friday, had quotes early AM Saturday and had the purchase in motion before noon on that same Saturday. The team was knowledgeable and very well rounded. They listened carefully to the preferences I desired, presented the various options and were efficient. The sales executives, CFO and CEO were all involved during the process, and the well rounded culture of the group was impressive and made the experience all the more comfortable. As a buyer its important to see the various parties to get a feel for the credibility of the dealership/point of contact and the TFL team was excellent in that regard. I'd recommend the group to anyone interested in a Ford/Lincoln model, even if they are outside of the natural territory (location). I came from central Massachusetts to purchase a vehicle, and I plan to do it again because the experience was that superb.

Went in for oil change and tire rotation. The friendliness of the service people and the quality of work is why I keep going back!

Columbia Ford/Kia was awesome. Everyone I met there bent over backwards to be helpful. They gave me the information I needed to find the car I wanted. Then they helped me arrange financing. It was the best car buying experience I have ever had.

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

This is an AMAZING dealership. We purchased a few months back. Our salesperson Fran was awesome. He didn't push. He showed us the car we wanted to see. It was just as advertised and sold itself. Jake, the business manager, was awesome. Everything was so easy. Brought the vehicle in this week for my first free oil change. Right on time. One hour as promised. Their on-site restaurant was great. I had lunch, and my car was ready. Full inspection and topping off fluids, checked brakes and tires, battery, etc. I wouldn't buy a Kia or Ford anywhere else. This place has got it right. Kudos on great customer service!!

So glad we went with Monaco Ford. We were treated with respect and honesty from the get go. No pushy sales tactics, no pressure to make decisions at that moment and no billion follow ups when I asked for a few days to consider my options. When it came time to finalize everything answers were promptly given and it was the smoothest car buying process I?ve had.

We bought a used Mustang from Gengras. Our salesperson was Jake Secondo. He said he was 21 but seemed older with his knowledge and help. i wish more salespersons were like he is. he had car smarts, respect, great listening skills and just an all around nice person! See Jake for a great buyin experience!!

Salesmen Tom Callahan was professional and accommodating. He took the pressures off shopping for a pre-owned vehicle. I will be back to see him when I buy my new car in the new year!

The sales department did a great job finding me the perfect pre-owned Ford. Thanks again!

I found my experience at Gengras Ford to be most favorable for many reasons. My Loncoln MKZ had a bad water pump which unfortunately is a very difficult and expensive repair because it's located inside the engine behind the timing chains. I had it quoted at another service center and they quoted the job but said they were not even interested in tackling it. I then had it towed to Gengras and they gave me the same price along with a video of my car showing exactly what was wrong. My car was finished just a few days later and came out great. Shortly after that the spring broke on the strut in my front end so I brought it back. When they quoted it I explained I didn't have the funds to pay for it at that time due to the water pump repair. The service manage then very kindly gave me an enormous discount so I wouldn't have to drive the car in an unsafe condition. He only charged me for parts which absolutely blew me away. My car is perfect now thanks to their great work and generosity. I would also like to mention their friendly, professional staff and immaculate facility. Even though it's a bit of a distance from my house, I plan to use them on all my future repairs and new car purchases.

John Veiezis provided excellent service in finding me a 2025 ford Maverick. Alia Fraser’s explanation of the features on the new hybrid were very informative and easy to understand. The finance people made it easy to get through the process. All and all the people at Gengras Ford made my buying experience easy, without pressure or stress. Highly recommend these people.

I am very please we the entire process. Everyone has been very helpful starting with the Sales Consultant, Billy McGowan, the Sales Manager Billy Genereux and the Busines Manager, Karina Popili-Sarat, whom I thank for their professionalism and assistance throughout the entire process. I would highly recommend this dealership to everyone! Regards, Arben

Special ordered a new Mustang. Dealt directly with the owner to ensure order was perfect. We had an agreement but not a deal on trade. When the car arrived a month sooner than expected I was offered more than we agreed on trade, a nice rebate and MSRP was lower than when I ordered. Salesman John is honest, straight forward, and zero sales tactics. Couldn't be happier with my experience.

I had an interaction with Mike regarding a Toyota Avalon. Mike was very friendly and knowledgeable about the car. I was impressed with the dealership. Unfortunately, the vehicle wasn't what I was looking gor.

Called on used car availability, returned my call promptly. Was able to see car same day and purchased the next day. We had a pleasant experience all throughout. No pressure to buy.

Had a great experience buying my truck with monaco!!! Would definitely recommend to anyone who is looking for a vehicle to take a look at monaco glastonbury!!