New and used 2025 Ford Escape SUVs for sale near Allston, MA

They were awesome as far as the service and driving my car back! They sent out a reminder email and texted me when the problem was fixed. I was very impressed. The only problem was it took me six months to get an appointment to fix the recall.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

My recent service visit was with Caitlin Snow a service writer who was most accommodating and understanding of my needs. The service managers follow up and ascertaining that all was completed to my satisfaction and welcoming return for further service is something you will not fine in many dealerships. I was brought up in one of the oldest GM dealerships east of the Mississippi, and this dealership is everything you will need from Ambrose Orlando, Sales, to Michael Myette the service manager.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Ambrose and Mohammed were great in helping me order my new vehicle and also with the follow up and transfer of vehicles. Got a fair deal and the whole process was pretty straightforward, simple, and painless - would definitely recommend!!

Very pleased with my purchase. No pressure during the process. Had the truck I was looking at as advertised.

Lauren was very helpful and made a stressful time for buying a new vehicle easy. They took extra time to help me learn the new vehicle. We felt supported and trusted their advice. Highly recommend.

2022 Ford Escape Hybrid. Service has been great. Only issue has been making sure the billing is done properly for the fleet management company that handles payments.

My car was recalled for emissions repair. Ford picked up my vehicle, the work was completed and returned it to me in a timely manner.

Very helpful and knowledgeable. Prices are extremely reasonable compared to the dealers in the Northeast. The inventory was very large with many options.

As far as dealerships concerned,they have integrity and even though they are very busy,they give their best effort to accommodate and consider each customer’s situation and needs!

We had a great experience buying a used vehicle at Imperial! Haley was an outstanding salesperson—knowledgeable, responsive, and incredibly helpful throughout the entire process. She made sure we found the perfect fit and made the experience smooth and enjoyable from start to finish. Highly recommend!

One of the best car buying experiences we have had. Brittany was excellent, knowledgeable, and gave the best demo with attention to every detail, and certainly was not pushy (which is a criticism I have had with other dealerships). An all around enjoyable experience....wonderful interactions with the sales manager, finance manager and Jack Madden. Beautiful new service facility with exceptionally friendly staff. We will be back.

Ambrose Orlando was very caring and helpful in assisting me with my purchase. He went the extra mile!

Sean and Brittany did great job respecting my budget easy process give me a fair deal , very happy with this experience great independent dealer

I was treated very fairly and with courtesy. The choice of vehicles was great and my trade in value for my truck was more than fair.

Very friendly helpful they have a great selection of vehicles and are very knowledgeable especially Ali

I recently purchased a Bronco, and the experience was nothing short of outstanding, thanks to Robert Sylvia. From the moment I walked into the dealership, they went above and beyond to ensure I felt comfortable and confident in my decision. Their deep knowledge of the Bronco's features, options, and capabilities was impressive, and they took the time to answer all my questions without any pressure. Robert and Team truly listened to what I wanted and worked tirelessly to find the perfect match for my needs. Their professionalism, patience, and genuine enthusiasm made the entire process enjoyable and stress-free. Even after the sale, Robert and his team followed up to ensure everything was perfect and that I was thrilled with my new ride ? and I absolutely am! If you're looking for someone who genuinely cares about their customers and takes pride in delivering exceptional service, I highly recommend Robert. Thank you for making my Bronco-buying experience unforgettable!

Great customer service. Easy to work with. I would buy from them again. Great overall experience

My complements to Ali Kehail. I had what I had in mind when I stopped to see what he had in stock and set me up with some choices. I got just what I wanted, and his service work is great. I have been purchasing Ford products for over 50 years and have purchased most threw IMPERIAL FORD. I would highly recommend this dealership. Thank You again Mr. Ali Kehail Arthur Brown, Cumberland, RI

Can't say enough good things about this dealership. Bought 2 cars and been coming to the Service Dept for close to 10 years. The main reason is the Service Dept - Great Service Managers!