New and used 2025 Ford Escape SUVs for sale near Grosse Pointe, MI

Not quite like my previous visits to Avis Ford. Main issue is that the whole process took way longer than past visits. Some of it was beyond the control of Avis Ford, some was just unforeseen until that moment. But it was a real test of my patience. My dealer as usual was great, the process not so much.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Easy process from start to finish! Salesman was amazing, flexible and was able to get me at a pit ice point that I was comfortable with!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Chris Carlock does it again with his excellent customer service! Can?t thank you enough!

Shawn Burchi was the best salesperson I have ever dealt with! I will recommend her to anyone that wants to buy or lease a new car!

Great sales experience, Jim G was very helpful, understanding, and not high pressure. He was able to find me the same spec?d vehicle I ordered, but a month earlier.

Well this was my first time ever really experiencing when it came to buying my first car really, and I would really recommend anyone in the area that I know to try see for themselves for how welcoming the experience was and how both understanding, and no bull corners everyone working there that I had experience both meeting and talked to. One of which whom goes by the name of Mark T. O'Bryant whom handled getting the amazing Bronco Sport that I wasn't as sure at first about getting but quickly grew on me the more I got behind the wheel, he made both understanding things about the car and the entire process from sales to how he handled himself to be both hugely refreshing and that it felt it made the whole process feel less nervous as the day rolled on. I would indeed recommend having someone as kind and professional such as him when looking for another car from the this dealership I would do it all over again there, no doubt about.

Jason J and his Team at Suburban are truly outstanding. They were fast, professional and efficient. Most importantly they inspired a sense of trust and I will be taking my new F250 to them exclusively for service.

Salesman Mike Hayes will get you in the right car for you.

Every staff member I encountered was friendly and knowledgeable. They have the best customer service! Numbers were transparent and I love my new vehicle!

Love Roy O’Brien Ford. We buy all of our cars here. Currently have a Mustang, an Edge, and a Bronco. Buying experience is great, service and body shop are top notch. They are very responsive to questions and straight forward with pros and cons of different solutions.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

4th generation family business serving Greater Detroit with amazing service and selection. Everyone I know is happy after finding a vehicle with Roy O'Brien, and so am I! Have been a customer for 20 yrs.

Thank you Angelo for assisting us with finding the perfect match vehicle. We were looking for a New 2022 Explorer with the second row BENCH seats for the last few weeks. Angelo called us that one became available and 40 mins later we were on the lot looking at it and decided it was the perfect match. Angelo is the true "KING OF CARS"

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

Gordy Johnson is the absolute best salesman there is. I’ve been coming to this dealership and dealing with this salesman since 2013!

Ryan was very helpful in finding the right car for us. He listened to us and what type of vehicle we were looking for. It was a pleasure working with him.

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Excellent experience! It was a total pleasure getting my new truck at Gorno! The entire transaction took about 24 hours! My salesman totally new everything about my truck and answered all my questions!

Our last five cars have come from Roy O’Brien, some used, some leased, and they’ve been extremely helpful and friendly every time. The sales team is very knowledgeable and has worked within our budget to find the right vehicles for us. They’ve walked us through financing and made sure we know all our options and are comfortable with not only the car we’re getting but the monthly payments and service plan. Service has been excellent, too. We’ll keep going back!